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Blog: Service to Sales

Recent Posts

How to Make the Dream Marketing and Sales Team a Reality

When sales and marketing integrate magic happens. We call this demand generation, or demand gen for short. Demand gen is when marketing and sales enable technology to propel and influence potential...

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Knock Sales Out of the Park by Aligning Marketing and Sales Teams

Rivalries don’t just happen between opposing teams; sometimes, they can emerge within a single team. When they happen, these rivalries can cause tension, distractions, and disruptions - and impact...

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Sales Acceleration is Possible, Even in a Pandemic

There's no doubt the COVID era is reshaping the consumer goods industry, possibly forever. Consumers' shift to digital, which had been steadily gaining momentum prior to the pandemic, has...

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A Diehard Fanbase of Customers Help Create Sales Champions

One of the many lessons 2020 has taught us is that game time just isn't the same without fans. Sure, the game can still be played, as long as there are skilled teams following solid game plans ...

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Creating a Can’t-Lose Game Plan for Sales

A strong team that is well-practiced and has mastered the fundamentals is key to sales success – but even the best team can fumble out in the field without a solid game plan. So, what's...

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Setting Your Sales Team Up for a Win: Why Practice is Critical to Success

A team only performs well on game day if players have had the right practice leading up to it, and sales teams are no different. These days, as customer experience becomes increasingly important,...

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Unlock Relevant Sales Experiences with Speech Analytics

The at-home environment has put digital, convenience, and proactive service into hyper-drive. This applies to sales as well as customer service. Inside sales associates are turning to new ways to...

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Winning Sales Strategies for Today's New Reality

Like a massive tidal wave, the COVID-19 pandemic has upended business operations, supply chains, and economic activity. However, it has not changed the need for sales teams to produce results. To...

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5 Tips for Stellar Messaging Sales and Service Conversations

Throughout their buying journeys, customers often have questions about a product or service that require assistance from a company representative. But here’s the kicker – they would...

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Three Ways to Remove Friction From Self-Service Research

As many consumers know, sometimes self service is the best type of customer service. It is therefore no surprise that B2B customers are also looking for self-service research and buying options....

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