Blog: Service to Sales
Recent Posts
Frantic. There’s no better word to describe the moment you realize you’ve lost your phone. Especially if you’re among the 70% of us who have experienced nomophobia, the...
There’s huge potential to drive sales within the contact center, but there’s a disconnect for many brands when they try to introduce sales conversations into customer service...
The sales world moves fast: there’s no time to waste when it comes to boosting revenue. Salespeople don’t have the years it typically takes to hone best practices. They need to know...
It’s always been challenging for brands to stand out among competitors, but as the world emerges from the pandemic it’s harder than ever for sellers to engage meaningfully with customers....
Marketing and sales teams have traditionally had two separate objectives in most organizations: the marketing team works to get leads and fill the top of the funnel, while the sales team focuses on...
The engine that drives any brand is its sales operation and, in an increasingly competitive global marketplace, sales acceleration is crucial when it comes to standing out, making an impression,...
A good salesperson doesn't settle on satisfactory, they're always on the lookout for new challenges and insights. To better understand how a salesperson can expand their playing field to...
When sales and marketing integrate magic happens. We call this demand generation, or demand gen for short. Demand gen is when marketing and sales enable technology to propel and influence potential...
Rivalries don’t just happen between opposing teams; sometimes, they can emerge within a single team. When they happen, these rivalries can cause tension, distractions, and disruptions - and impact...
There's no doubt the COVID era is reshaping the consumer goods industry, possibly forever. Consumers' shift to digital, which had been steadily gaining momentum prior to the pandemic, has...