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Blog: Fraud Prevention and Detection

Recent Posts

5 Tips for Avoiding Work-from-Home Scams (and how to land a legit remote job)

Many experts say, “Looking for a job is a full-time job.” It takes time, effort, and patience to find the right fit. Perfecting your resume, combing the web for job openings, networking...

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Data Breach Report: Credential Theft, Social Attacks Lead to Most Security Breaches

Cybercriminals, hackers, and fraudsters are, if nothing else, adaptive. In a new study, the 2020 Verizon Data Breach Investigations Report, researchers identified the patterns and trends behind...

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4 Security Strategies for Remote Contact Centers

The new work-from-home contact center environment provides safe business continuity, but it comes with security concerns. Agents are more vulnerable to nefarious actions from cybercriminals who...

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Bots and Humans Team Up to Fight Fraud

With technology changing and cybercriminals becoming savvier, preventing fraud-related issues is a continuous process for brands—one that demands a mix of human intervention and technology tools....

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Data Security Matters More than Ever to your Customer Experience

In today’s digital world, cyber attacks are a constant threat against business and not simply its own network security, but also a company’s vendors. Data is the lifeblood of many...

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Fraud Attacks are Rising. Here’s How to Proactively Fight Back

We live in a digital world but as consumers and brands embrace the ease, convenience, speed and other perks of going digital, we are increasingly susceptible to its dark side: fraud. The enthusiasm...

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Can You Tell the Difference Between a Customer and a Fraudster?

It’s unquestionable that business leaders and customers loathe fraud. But onerous safeguards that slow down the customer journey are a close runner-up. Companies are under pressure to protect...

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Fraud Protection Steps Out of the Shadows

The internet has always had its share of bad guys. And now that nearly all companies are moving to a more digitally enabled world, thieves, con artists, and hackers are finding new ways to steal...

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Five Golden Rules: The Retailer’s Guide to Holiday Customer Service Success

For many retailers, the holiday season presents an outstanding challenge, as brands are unprepared to handle such high volumes of inquiries and service requests. But, for those who focus on...

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The Five “P’s” of Guarding Against Cyberattacks

Cybersecurity threats have become an unavoidable part of doing business today. Businesses across industries are undergoing a digital transformation but these innovations also carry security risks...

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