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Blog: Back Office Support

Recent Posts

Five Steps for Understanding Your Revenue State

Many businesses make the mistake of fearing their sales organizations. The general perception of the sales team is as elusive hunters who possess the uniquely savage skills required to go into the...

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You're Invited to Crowdsource the Future of Hospitals

For over 100 years, the hospital has been the core of our healthcare system, and a pillar of every community - the central hub where people enter and leave this world, and where scientific...

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Addressing CSOs’ Biggest Challenges

Increasing sales is a priority for organizations. However, in a competitive environment that has many business leaders deciphering customers’ changing needs while being more cautious and...

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Getting Out of the Weeds: A Strategic New Approach to Increasing Sales

Chief sales officers, like fighter pilots, understand the strategic importance of navigating the OODA (observe, orient, decide, and act) loop; they also know all too well that it is becoming...

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Four Fundamentals for Service Simplification

The fundamentals of good customer service haven’t changed, but rising volumes, multiple product offerings, and the proliferation of customer channels and devices have created the business...

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