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4 Best Practices to Redefine Back Office Services

Whether it be politics, athletics, or business, what happens in the backlines is just as important as the front. An organization’s back office services work, which includes non-customer...

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Fraud Attacks are Rising. Here’s How to Proactively Fight Back

We live in a digital world but as consumers and brands embrace the ease, convenience, speed and other perks of going digital, we are increasingly susceptible to its dark side: fraud. The enthusiasm...

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Can You Tell the Difference Between a Customer and a Fraudster?

It’s unquestionable that business leaders and customers loathe fraud. But onerous safeguards that slow down the customer journey are a close runner-up. Companies are under pressure to protect...

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