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Merging of the Minds: Don’t Let Customers Suffer During Telecom Consolidation

Mergers and acquisitions have become commonplace throughout the telecommunications space. In 2015, brands like Lightower and Fibertech, Crown Castle and Sunesys, and Frontier and Verizon had M&...

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For Telecoms, These Three Automation Benefits Mean a Better Customer Experience

Despite its nostalgic undertones, the term “traditional” used to describe technology now substitutes as code for old and expensive. Rather, the transition to digital brings with it the...

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MWC Wrap-Up: Connected Customers Need Connected Customer Strategies

As always, the 2015 Mobile World Congress was full of new gadgets and eye-popping technology innovations from leaders in the communications space. Though initially exciting, many of these...

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TTEC Showcases Innovative Customer Engagement Technology Solutions at Enterprise Connect 2019
Company to demonstrate omnichannel, journey orchestration, analytics and artificial intelligence (AI) solutions for large enterprises and government agencies during annual enterprise communications and collaboration conference
TTEC Achieves FedRAMP Ready Status and has been Prioritized to Work with the Joint Authorization Board
Company's Humanify® Enterprise - G SaaS-based solution fulfills strict security requirements required for working with government agencies
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