GROWTH SERVICES STRATEGY GUIDE
Jump-start revenue and
engagement with sales chat
5 keys to driving conversions through digital’s fastest-growing channel
Chat is the fastest-growing digital channel and its popularity shows no signs of slowing down. Are you harnessing its full potential to boost revenue and engagement?
Live chat presents a huge opportunity for brands: it lets sales associates meet customers when they’re ready to buy, in their preferred channel. An effective chat program empowers associates to quickly answer customers’ questions, make product and upsell recommendations, address concerns, and ultimately close sales.
Read this strategy guide to learn how sales chat can help you reach customers at the right time and drive conversions.