Healthcare CX Trends: The 2022 Edition

10 predictions driving future customer experience success

Healthcare CX Trends: The 2022 Edition cover image

Leading healthcare companies are doubling down on innovations and insights to drive both resilience and growth. If last year was a time for reflection and last-minute solutions, now is the time to act with purpose. In this strategy guide are member, patient, and employee trends and tips to help companies rethink, reshape, and redefine how they do business. Make 2022 the year of transformative member and patient experience outcomes.


Read the CX Trends Strategy Guide