Service to Sales
Did you know that it can cost up to seven times more to sell to a new customer than to an existing customer? So why don’t most companies tap into conversations with current customers to drive more sales? In many cases, the reason companies miss out on these golden opportunities is because their organizations are not set up to do it.
We’ve created this quick quiz to help you gauge your organizational readiness to turn service conversations into relevant sales opportunities.
Note your level of agreement with each of the following statements (1 being the lowest, 5 being the highest) Let's go!
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