@font-face{font-family:"icons";src:url(https://www.ttec.com/sites/all/themes/main/fonts/icon/icons-699662e55c3bcfbd041b1e9a92fed05d.eot);src:url(https://www.ttec.com/sites/all/themes/main/fonts/icon/icons-699662e55c3bcfbd041b1e9a92fed05d.eot?#iefix) format("embedded-opentype"),url(https://www.ttec.com/sites/all/themes/main/fonts/icon/icons-699662e55c3bcfbd041b1e9a92fed05d.woff) format("woff"),url(https://www.ttec.com/sites/all/themes/main/fonts/icon/icons-699662e55c3bcfbd041b1e9a92fed05d.ttf) format("truetype");font-weight:400;font-style:normal}@font-face{font-family:'Guardian Sans Web';src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.eot");src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.eot?#iefix") format("embedded-opentype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.woff") format("woff"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.ttf") format("truetype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.svg#Guardian%20Sans%20Web") format("svg");font-weight:200;font-style:normal;font-stretch:normal}@font-face{font-family:'Guardian Sans Web-Thin';src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.eot");src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.eot?#iefix") format("embedded-opentype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.woff") format("woff"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.ttf") format("truetype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Thin-Web.svg#Guardian%20Sans%20Web") format("svg");font-weight:200;font-style:normal;font-stretch:normal}@font-face{font-family:'Guardian Sans Web';src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Light-Web.eot");src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Light-Web.eot?#iefix") format("embedded-opentype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Light-Web.woff") format("woff"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Light-Web.ttf") format("truetype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Light-Web.svg#Guardian%20Sans%20Web") format("svg");font-weight:300;font-style:normal;font-stretch:normal}@font-face{font-family:'Guardian Sans Web';src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Regular-Web.eot");src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Regular-Web.eot?#iefix") format("embedded-opentype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Regular-Web.woff") format("woff"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Regular-Web.ttf") format("truetype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Regular-Web.svg#Guardian%20Sans%20Web") format("svg");font-weight:400;font-style:normal;font-stretch:normal}@font-face{font-family:'Guardian Sans Web';src:url("/sites/all/themes/main/fonts/fonts/guardiansans/GuardianSans-Semibold-Web.eot");src:url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Semibold-Web.eot?#iefix") format("embedded-opentype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Semibold-Web.woff") format("woff"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Semibold-Web.ttf") format("truetype"),url("/sites/all/themes/main/fonts/guardiansans/GuardianSans-Semibold-Web.svg#Guardian%20Sans%20Web") format("svg");font-weight:600;font-style:normal;font-stretch:normal}article,aside,details,figcaption,figure,footer,header,hgroup,main,nav,section,summary{display:block}audio,canvas,video{display:inline-block}audio:not([controls]){display:none;height:0}[hidden],template{display:none}html{font-size:10px;letter-spacing:.033em;font-family:'Figtree-Regular',Arial,sans-serif;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}body{margin:0}a{background:0 0}a:focus{outline:0 !important}a:active,a:hover{outline:0 !important}h1{font-size:2em;margin:.67em 0}abbr[title]{border-bottom:1px dotted}b,strong{font-weight:700}dfn{font-style:italic}hr{-moz-box-sizing:content-box;box-sizing:content-box;height:0}mark{background:#ff0;color:#000}code,kbd,pre,samp{font-family:monospace,serif;font-size:1em}pre{white-space:pre-wrap}q{quotes:"\201C" "\201D" "\2018" "\2019"}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sup{top:-.5em}sub{bottom:-.25em}img{border:0}svg:not(:root){overflow:hidden}figure{margin:0}fieldset{border:1px solid silver;margin:0 2px;padding:.35em .625em .75em}legend{border:0;padding:0}button,input,select,textarea{font-family:inherit;font-size:100%;margin:0}button,input{line-height:normal}button,select{text-transform:none}select{max-width:240px;padding:1px}button,html input[type=button],input[type=reset],input[type=submit]{-webkit-appearance:button;cursor:pointer}button[disabled],html input[disabled]{cursor:default}input[type=checkbox],input[type=radio]{box-sizing:border-box;padding:0}input[type=search]{-webkit-appearance:textfield;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box}input[type=search]::-webkit-search-cancel-button,input[type=search]::-webkit-search-decoration{-webkit-appearance:none}button::-moz-focus-inner,input::-moz-focus-inner{border:0;padding:0}textarea{overflow:auto;vertical-align:top}table{border-collapse:collapse;border-spacing:0}
.icon{font-family:"icons";display:inline-block;font-weight:400;font-style:normal;speak:none;text-decoration:inherit;text-transform:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.icon_carousel-closed:before{content:"\f100"}.icon_carousel-open:before{content:"\f101"}.icon_menu-down-arrow:before{content:"\f10b"}.icon_menu-secondary:before{content:"\f10c"}.icon_menu-toggle:before{content:"\f10d"}.icon_play-video:before{content:"\f10e"}.icon_search-mobile:before{content:"\f10f"}.icon_search:before{content:"\f110"}.icon_social-facebook:before{content:"\f111"}.icon_social-googleplus:before{content:"\f112"}.icon_social-linkedin:before{content:"\f113"}.icon_social-twitter:before{content:"\f114"}.GuardianSans-Thin-Web{font-family:'Guardian Sans Web';font-weight:200;font-style:normal;font-stretch:normal}.GuardianSans-Thin-Web{font-family:'Guardian Sans Web-Thin';font-weight:200;font-style:normal;font-stretch:normal}.GuardianSans-Light-Web{font-family:'Guardian Sans Web';font-weight:300;font-style:normal;font-stretch:normal}.GuardianSans-Regular-Web{font-family:'Guardian Sans Web';font-weight:400;font-style:normal;font-stretch:normal}.GuardianSans-Semibold-Web{font-family:'Guardian Sans Web';font-weight:600;font-style:normal;font-stretch:normal}.cf,.wysiwyg-field,[role=main],.home-industries .col-item .icon-contain,.main.CSJ .csj-in-this-issue .col-2,.main.CSJ .csj-in-this-issue .col-one-third-img,.csj-article p,.csj-article .share-bottom,.blog-homepage .recent-posts .post-item,.blog-topic .recent-posts .post-item,.blog-article .recent-posts .post-item,.blog-article .section-blog-article .article-body p.has-img,.general .section-more-about .related-item,.general .section-general-article,.general .section-general-article p,.general .section-general-article .share-bottom,.section-search-body .search-results .result-container,.thought-leadership .section-thought-leadership .thought-leadership-results{*zoom:1;}.cf:before,.wysiwyg-field:before,[role=main]:before,.home-industries .col-item .icon-contain:before,.main.CSJ .csj-in-this-issue .col-2:before,.main.CSJ .csj-in-this-issue .col-one-third-img:before,.csj-article p:before,.csj-article .share-bottom:before,.blog-homepage .recent-posts .post-item:before,.blog-topic .recent-posts .post-item:before,.blog-article .recent-posts .post-item:before,.blog-article .section-blog-article .article-body p.has-img:before,.general .section-more-about .related-item:before,.general .section-general-article:before,.general .section-general-article p:before,.general .section-general-article .share-bottom:before,.section-search-body .search-results .result-container:before,.thought-leadership .section-thought-leadership .thought-leadership-results:before,.cf:after,.wysiwyg-field:after,[role=main]:after,.home-industries .col-item .icon-contain:after,.main.CSJ .csj-in-this-issue .col-2:after,.main.CSJ .csj-in-this-issue .col-one-third-img:after,.csj-article p:after,.csj-article .share-bottom:after,.blog-homepage .recent-posts .post-item:after,.blog-topic .recent-posts .post-item:after,.blog-article .recent-posts .post-item:after,.blog-article .section-blog-article .article-body p.has-img:after,.general .section-more-about .related-item:after,.general .section-general-article:after,.general .section-general-article p:after,.general .section-general-article .share-bottom:after,.section-search-body .search-results .result-container:after,.thought-leadership .section-thought-leadership .thought-leadership-results:after{content:" ";display:table}.cf:after,.wysiwyg-field:after,[role=main]:after,.home-industries .col-item .icon-contain:after,.main.CSJ .csj-in-this-issue .col-2:after,.main.CSJ .csj-in-this-issue .col-one-third-img:after,.csj-article p:after,.csj-article .share-bottom:after,.blog-homepage .recent-posts .post-item:after,.blog-topic .recent-posts .post-item:after,.blog-article .recent-posts .post-item:after,.blog-article .section-blog-article .article-body p.has-img:after,.general .section-more-about .related-item:after,.general .section-general-article:after,.general .section-general-article p:after,.general .section-general-article .share-bottom:after,.section-search-body .search-results .result-container:after,.thought-leadership .section-thought-leadership .thought-leadership-results:after{clear:both}
.is-hidden{display:none !important;visibility:hidden !important}.is-vishidden{position:absolute !important;overflow:hidden;width:1px;height:1px;padding:0;border:0;clip:rect(1px,1px,1px,1px)}.right{float:right;padding:0 0 1em 1em}.right-search{float:right;padding:0 0 1em}.left{float:left;padding:0 1em 1em 0}.align-right{text-align:right}.align-center{text-align:center}.align-left{text-align:left}@media all and (max-width:37.5em){.introText10{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:14px !important;line-height:1.4 !important;margin:0 0 25px !important;font-weight:200 !important}.introText15{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:15px !important;line-height:1.5 !important;margin:0 0 16px !important;font-weight:200 !important}.introText16{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:16px !important;line-height:1.45 !important;margin:0 0 16px !important;font-weight:200 !important}.introText16{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:16px !important;line-height:1.45 !important;margin:0 0 25px !important;font-weight:200 !important}.introText20{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.4 !important;margin:0 0 25px !important;font-weight:200 !important}.introList15{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:15px !important;line-height:1.35 !important;margin:0 0 11px !important;font-weight:200 !important}.introList18{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:15px !important;line-height:1.35 !important;margin:0 0 11px !important;font-weight:200 !important}.introList20{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.4 !important;margin:0 0 11px !important;font-weight:200 !important}.uppercase{text-transform:uppercase}.mobileResize{font-size:15px !important}.introText25{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:20px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:300 !important}.introText23{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:200 !important}.introText21{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:200 !important}.introText30{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:25px !important;line-height:1.2 !important;margin:0 !important;font-weight:200;padding:0 0 30px !important}.introText32{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:32px !important;line-height:1.2 !important;margin:0 !important;font-weight:200 !important}.introText35{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:30px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText40{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:35px !important;line-height:1.2 !important;padding:8px 0 6px !important;margin:0 !important;font-weight:200}.introText45{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:40px !important;line-height:1.2 !important;margin:0 !important;font-weight:200 !important}.introText50{color:#202020;font-family:"Figtree-Light",sans-serif;font-size:45px !important;font-weight:200 !important;line-height:1.2 !important;margin:0 !important;padding:0 15px 10px !important}.introText55{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:50px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText60{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:55px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText65{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText70{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}
.introText80{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText85{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText90{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText95{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText100{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.hide-small{display:none}}@media all and (min-width:37.5em) and (max-width:61.25em){.hide-med{display:none}}@media all and (min-width:61.25em){.hide-large{display:none}}.valid{color:#089e00}.error{color:red}.color-brand-blue{color:#33557c}.color-brand-blue-2{color:#6bbee3}.color-brand-blue-3{color:#1590b4}.color-brand-purple{color:#7d2b8a}.color-brand-pink{color:#d05b9c}.color-brand-orange{color:#d25b2b}.color-brand-orange-2{color:#d97e36}.color-brand-green{color:#38683d}.color-brand-green-2{color:#759b40}a{color:#2b3a42;text-decoration:none;outline:0 !important}a:hover,a:focus{color:#3299ff}h1,.alpha{line-height:1.25;font-family:"Figtree-Regular",sans-serif}h1.rebrand-title{color:#2b3a42;font-family:"Figtree-Black",sans-serif;font-size:50px;font-weight:200;margin:20px 0 30px;text-align:center}h2,.beta{line-height:1.25;font-family:"Figtree-Regular",sans-serif}h3,.gamma{line-height:1.25;font-family:"Figtree-Regular",sans-serif}h4,.delta{line-height:1.25;font-family:"Figtree-Regular",sans-serif}h5,.epsilon{line-height:1.25;font-family:"Figtree-Regular",sans-serif}h6,.zeta{line-height:1.25;font-family:"Figtree-Regular",sans-serif}.subheading{font-family:sans-serif;font-weight:400}.pressReleaseText{font-size:1.5em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.4em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.3em}.wysiwyg-field .press_release_sidebar .field-type-link-field{font-size:1.8em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.44em;border-top:1px solid #c2c2c2;padding-top:20px}.light-heading{font-weight:100}p{line-height:1.25;margin-bottom:1em}blockquote{font-style:italic;border-left:1px solid gray;color:gray;padding-left:1em;margin-bottom:1em}hr{border:0;height:1px;background:gray;margin:1.3em 0}abbr{border-bottom:1px dotted gray;cursor:help}.wysiwyg-field{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-size:inherit;line-height:1.25;width:100%;margin:0;padding:0}ul{margin:0 0 0 1.7em;padding:0;list-style:disc}ol{margin:0 0 0 1.7em;padding:0}li{margin:0 0 .25em}dl{overflow:hidden;margin:0 0 1em}dt{font-weight:700}dd{margin-left:0}img,video,object{max-width:100%;height:auto}iframe{margin-bottom:1em}figure{margin-bottom:1em}figure img{margin-bottom:.25em}figcaption{font-style:italic}fieldset{border:0;padding:0;margin:0}label{display:block}button,input[type=submit]{cursor:pointer}input[type=checkbox],input[type=radio]{width:auto;margin-right:.3em}input[type=search]{width:auto}.field-container{margin-bottom:1em}.inline-form fieldset,.inline-form .inline-container{position:relative}.search-form{font-size:11px;padding-left:1em;max-height:none;margin:.35em .2em 0 0;overflow:visible}.search-form fieldset{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:relative;background:#fff;padding:.5em;border-radius:5px}@media (min-width:50em){.search-form fieldset{border:1px solid #999;border-radius:2px;padding:.3em;margin:4px 0 0}}.lt-ie9 .search-form fieldset{border:1px solid #999}.search-form .search-field{width:75%;border:none;background:#fff;*text-transform:uppercase;color:#888}.search-form .search-submit{position:absolute;right:.25em;top:.25em;background:#fff;border:none;border-left:1px solid #33557c;color:#33557c}
.search-form .search-submit:hover,.search-form .search-submit:focus{background:#fff}html.lt-ie10.lt-ie9 .search-form .search-submit{top:.75em}table{border-collapse:collapse;border-spacing:0;border:1px solid gray;width:100%}th{text-align:left;border:1px solid gray;padding:.2em}td{border:1px solid gray;padding:.2em}.animate-fade{-webkit-transition:opacity .3s ease-out;-moz-transition:opacity .3s ease-out;-ms-transition:opacity .3s ease-out;-o-transition:opacity .3s ease-out;transition:opacity .3s ease-out}.animate-fade:hover{opacity:0}.animate-move>.demo-shape{-webkit-transition:all .8s ease-in-out;-moz-transition:all .8s ease-in-out;-ms-transition:all .8s ease-in-out;-o-transition:all .8s ease-in-out;transition:all .8s ease-in-out}[role=main]{overflow:hidden}body{background:#fff;color:#202020}.page{position:relative}.main{margin:0 auto;width:100% !important;float:left}.lc{max-width:72rem;margin:0 auto;padding:.5em}.g{overflow:hidden;margin:0 -.5em}.gi{padding:.5em;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}.gi img{display:block}@media (min-width:37.5em){.gi{float:left}}.lt-ie9 .gi{float:left}.g-1up .gi{width:100%}@media (min-width:37.5em){.g-2up>.gi{float:left;width:50%}.g-2up>.gi:nth-of-type(odd){clear:left}}.lt-ie9 .g-2up>.gi{float:left;width:50%}.lt-ie9 .g-2up>.gi:nth-of-type(odd){clear:left}.g-half>.gi{float:left;width:43%}.g-half>.gi:nth-of-type(odd){clear:left}@media all and (min-width:37.5em){.gi-2-3{float:left;width:66.666666%}}@media all and (min-width:37.5em){.gi-1-3{float:left;width:33.333333%}}@media (min-width:37.5em){.col-3{overflow:hidden}.col-3 .col-item{float:left;width:33%}}.lt-ie9 .col-3{overflow:hidden}.lt-ie9 .col-3 .col-item{float:left;width:33%}@media (min-width:37.5em){.col-4{overflow:hidden}.col-4 .col-item{float:left;width:21.5%}}.lt-ie9 .col-4{overflow:hidden}.lt-ie9 .col-4 .col-item{float:left;width:21.5%}@media (min-width:37.5em){.col-5{overflow:hidden}.col-5 .col-item{float:left;width:19.99%}}.lt-ie9 .col-5{overflow:hidden}.lt-ie9 .col-5 .col-item{float:left;width:19.99%}@media (min-width:37.5em){.col-2{overflow:hidden}.col-2 .col-item{float:left;width:50%}}.lt-ie9 .col-2{overflow:hidden}.lt-ie9 .col-2 .col-item{float:left;width:50%}.header{width:100%;overflow:hidden;height:57px;background:#fff;position:relative}@media (min-width:1025px){.header{position:absolute;left:0;padding:0;overflow:visible;height:100%;background:0 0}.header.fixed{position:fixed}}.lt-ie9 .header{position:absolute;left:0;padding:0;overflow:visible;height:100%;background:0 0}.lt-ie9 .header.fixed{position:fixed}#primary-nav{max-height:100%;height:100%;display:none}@media (min-width:1025px){#primary-nav{display:block;max-height:none;height:auto}}.lt-ie9 #primary-nav{display:block;max-height:none;height:auto}#utility-nav{display:block;max-height:100%}@media (min-width:1025px){#utility-nav{display:block}}.lt-ie9 #utility-nav{display:block}form.search-form{display:none}@media (min-width:1025px){form.search-form{display:block}}.lt-ie9 form.search-form{display:block}@media (min-width:1025px){#primary-nav{*display:none;}}.lt-ie9 #primary-nav{*display:none;}.header.nav-shown{height:auto}.header.nav-shown #primary-nav{border-top:1px solid #efefef;padding:36px 36px 0;margin:0;display:block}@media (min-width:1025px){.header.nav-shown #primary-nav{border:none;padding:0 0 0 1em;margin:2em 0 0}}.lt-ie9 .header.nav-shown #primary-nav{border:none;padding:0 0 0 1em;margin:2em 0 0}.header.nav-shown #primary-nav ul{width:100%}@media (min-width:1025px){.header.nav-shown #primary-nav ul{float:none}}.lt-ie9 .header.nav-shown #primary-nav ul{float:none}.header.nav-shown #primary-nav ul li{margin-bottom:0}@media (min-width:1025px){.header.nav-shown #primary-nav ul li ul li{text-align:left;padding:0 0 8px 16px;clear:both}}.lt-ie9 .header.nav-shown #primary-nav ul li ul li{text-align:left;padding:0 0 8px 16px;clear:both}@media (min-width:1025px){.header.nav-shown #primary-nav ul li{text-align:left;padding:0 0 14px;clear:both}}.lt-ie9 .header.nav-shown #primary-nav ul li{text-align:left;padding:0 0 14px;clear:both}
.header.nav-shown #primary-nav ul li a{display:block;padding:12px 0}@media (min-width:1025px){.header.nav-shown #primary-nav ul li a{padding:0}}.lt-ie9 .header.nav-shown #primary-nav ul li a{padding:0}.header.nav-shown #primary-nav ul li ul{*display:none;}.header.nav-shown #primary-nav ul li ul .icon{display:none}.header.nav-shown #utility-nav{display:inline-block;margin:0;padding:0 36px 36px;font-family:"Figtree-Regular",sans-serif;font-size:16px}@media (min-width:1025px){.header.nav-shown #utility-nav{display:inline-block;padding:0 0 0 1em;margin:2em 0 0;font-family:arial;font-size:12px}}.lt-ie9 .header.nav-shown #utility-nav{display:inline-block;padding:0 0 0 1em;margin:2em 0 0;font-family:arial;font-size:12px}.header.nav-shown #utility-nav li{padding-bottom:.75em;display:block;margin:0}@media (min-width:1025px){.header.nav-shown #utility-nav li{margin-bottom:.25em;padding-bottom:.25em}}.lt-ie9 .header.nav-shown #utility-nav li{margin-bottom:.25em;padding-bottom:.25em}.header.nav-shown #utility-nav li.expanded>a{color:#6bbee3}.header.nav-shown #utility-nav li.expanded ul{display:block;margin:8px 0 0 1em}@media (min-width:1025px){.header.nav-shown #utility-nav li.expanded ul{margin-top:0}}.lt-ie9 .header.nav-shown #utility-nav li.expanded ul{margin-top:0}.header.nav-shown #utility-nav li.expanded ul li{padding-bottom:.25em;font-size:12px}@media (min-width:1025px){.header.nav-shown #utility-nav li.expanded ul li{padding-bottom:0;margin-bottom:0}}.lt-ie9 .header.nav-shown #utility-nav li.expanded ul li{padding-bottom:0;margin-bottom:0}.header.nav-shown #utility-nav li a{padding:12px 0;display:inline-block}@media (min-width:1025px){.header.nav-shown #utility-nav li a{padding:0}}.lt-ie9 .header.nav-shown #utility-nav li a{padding:0}.header.nav-shown #utility-nav li ul{display:none}.header.nav-shown form.search-form{display:none}@media (min-width:1025px){.header.nav-shown form.search-form{display:inline-block}}.lt-ie9 .header.nav-shown form.search-form{display:inline-block}.header.search-shown{height:112px}.header.search-shown form.search-form{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;display:block;position:absolute;bottom:0;left:0;width:100%;background-color:gray;padding:12px;height:55px}@media (min-width:1025px){.header.search-shown form.search-form{position:static;width:auto;background-color:transparent;padding:0 0 0 11px;height:auto}}.lt-ie9 .header.search-shown form.search-form{position:static;width:auto;background-color:transparent;padding:0 0 0 11px;height:auto}.header.search-shown form.search-form fieldset{background-color:transparent;padding:0 95px 0 0}@media (min-width:1025px){.header.search-shown form.search-form fieldset{background-color:#fff;padding:.5em}}.lt-ie9 .header.search-shown form.search-form fieldset{background-color:#fff;padding:.5em}.header.search-shown form.search-form .search-field{width:72%;height:24px;font-size:18px;padding-left:10px}@media (min-width:1025px){.header.search-shown form.search-form .search-field{height:auto;padding-left:0;font-size:11px}}.lt-ie9 .header.search-shown form.search-form .search-field{height:auto;padding-left:0;font-size:11px}.header.search-shown form.search-form .search-submit{background-color:gray;border:0 solid transparent;height:38px;width:auto;top:-3px;right:-15px}@media (min-width:1025px){.header.search-shown form.search-form .search-submit{position:absolute;right:.25em;top:.25em;background:#fff;border:none;border-left:1px solid #33557c;color:#33557c;height:auto}}.lt-ie9 .header.search-shown form.search-form .search-submit{position:absolute;right:.25em;top:.25em;background:#fff;border:none;border-left:1px solid #33557c;color:#33557c;height:auto}.header.search-shown form.search-form .search-submit span.is-vishidden{position:static !important;border-radius:3px;padding:7px 12px 6px;margin:0 5px 0 10px;background-color:#fff;text-transform:uppercase;font-size:15px;font-weight:700}@media (min-width:1025px){.header.search-shown form.search-form .search-submit span.is-vishidden{display:none}}.lt-ie9 .header.search-shown form.search-form .search-submit span.is-vishidden{display:none}
.header.search-shown form.search-form .search-submit span.icon{display:none}@media (min-width:1025px){.header.search-shown form.search-form .search-submit span.icon{display:block}}.lt-ie9 .header.search-shown form.search-form .search-submit span.icon{display:block}.logo{margin:0;display:block;background:url(https://www.ttec.com/sites/all/themes/main/img/logo-mobile.png) no-repeat left top}@media (max-width:991px){.logo{display:block;background:url(https://www.ttec.com/sites/all/themes/main/img/logo-mobile.png) no-repeat left top}}@media (min-width:1025px){.logo{background:0 0}}.logo img{display:none;position:relative;top:-1px;left:-12px;transition:all .3s ease-out;max-width:100;max-height:100%;width:auto;height:auto}@media (min-width:1025px){.logo img{display:inline-block;top:0;left:0}}.nav-toggle{float:right;display:block;padding:1em .5em 0;margin:0;font-size:1.7em;line-height:1;color:#33557c}@media (min-width:1025px){.nav-toggle{display:none}}.lt-ie9 .nav-toggle{display:none}.mobile-sub-menu{background-color:#cacaca;color:#fff;height:34px;overflow:hidden;padding:0;position:relative}.mobile-sub-menu{display:none}@media (max-width:992px){.mobile-sub-menu{display:none}}.lt-ie9 .mobile-sub-menu{display:none}.mobile-sub-menu.nav-shown{height:auto}.mobile-sub-menu .category-title{cursor:pointer;font-family:"Figtree-Light",sans-serif;font-size:22px;font-weight:200;line-height:35px;margin:0;padding:0 11px}.mobile-sub-menu .icon{float:right;font-size:20px}.mobile-sub-menu .category-menu{list-style:none;margin:5px 0 15px}.mobile-sub-menu .category-menu li{margin:0;padding:0}.mobile-sub-menu .category-menu li a{display:block;color:#fff;position:relative;padding:14px 0 14px 30px;font-family:"Figtree-Regular",sans-serif}.mobile-sub-menu .category-menu li a:hover{color:#6bbee3}.mobile-sub-menu .category-menu li a .icon{display:none}.mobile-sub-menu .category-menu li ul{list-style:none}.primary-nav,.utility-nav{clear:both;overflow:hidden;max-height:0;font-size:16px;padding-left:1em;margin:2em 0 0}.primary-nav ul,.utility-nav ul{list-style:none;margin-left:0}.primary-nav ul li.expanded,.utility-nav ul li.expanded{list-style:none}.primary-nav a,.utility-nav a{color:#33557c}.primary-nav a:hover,.utility-nav a:hover{color:#6bbee3}.primary-nav.active,.utility-nav.active{max-height:40em}@media (min-width:1025px){.primary-nav,.utility-nav{max-height:none;clear:none}.primary-nav li,.utility-nav li{padding:0 0 1em}.primary-nav a,.utility-nav a{border:0}}.lt-ie9 .primary-nav,.lt-ie9 .utility-nav{max-height:none;clear:none}.lt-ie9 .primary-nav li,.lt-ie9 .utility-nav li{padding:0 0 1em}.lt-ie9 .primary-nav a,.lt-ie9 .utility-nav a{border:0}.primary-nav>ul>li>a:before{content:'+';padding-right:8px}.primary-nav>ul>li.expanded>a:before{content:'-';padding-right:8px}.primary-nav ul li{margin-bottom:0;padding-bottom:.75em;clear:both}.primary-nav ul li ul{display:none}.primary-nav ul li ul ul{display:none}.primary-nav ul li a{font-family:"Figtree-Regular",sans-serif;font-size:16px}.primary-nav ul li.scrollSpy>a{color:#6bbee3}.primary-nav ul li.expanded{padding-top:0;list-style:none}.primary-nav ul li.expanded>a{color:#6bbee3}.primary-nav ul li.expanded ul{display:block;padding-top:0}@media (min-width:37.5em){.primary-nav ul li.expanded ul{padding-top:.5em}}.lt-ie9 .primary-nav ul li.expanded ul{padding-top:.5em}.primary-nav ul li.expanded ul li{position:relative;margin-left:0;margin-bottom:0;padding-left:1em;padding-bottom:.25em}.primary-nav ul li.expanded ul li ul{display:none}.primary-nav ul li.expanded ul li.expanded ul{display:block}.primary-nav ul li.expanded ul li.expanded li{font-size:12px}.primary-nav ul li.expanded ul li.expanded li a.active{color:#6bbee3}.primary-nav ul li.expanded ul li.expanded li a.active span{display:block;position:absolute;left:-4px;top:0}.primary-nav ul li.expanded ul li a{font-family:sans-serif;font-size:12px}.primary-nav ul li.expanded ul li a span{display:none}.primary-nav ul li.expanded ul li a.active{color:#6bbee3}.primary-nav ul li.expanded ul li a.active span{display:block;position:absolute;left:0;top:.25em}
.utility-nav{font-size:12px}@media (min-width:1025px){.utility-nav ul li{padding:0 0 .25em;list-style:none}.utility-nav ul li ul{display:none;font-size:.9em;margin-left:1em;padding-top:.25em}.utility-nav ul li li{margin:0}.utility-nav ul li a{font-size:11px;text-transform:uppercase;line-height:16px}.utility-nav ul li a.active{color:#6bbee3}.utility-nav ul li.expanded{list-style:none}.utility-nav ul li.expanded ul{display:block}.utility-nav ul li.expanded>a{color:#6bbee3}}.lt-ie9 .utility-nav ul li{padding:0 0 .25em;list-style:none}.lt-ie9 .utility-nav ul li ul{display:none;font-size:.9em;margin-left:1em;padding-top:.25em}.lt-ie9 .utility-nav ul li li{margin:0}.lt-ie9 .utility-nav ul li a{font-size:11px;text-transform:uppercase;line-height:16px}.lt-ie9 .utility-nav ul li a.active{color:#6bbee3}.lt-ie9 .utility-nav ul li.expanded{list-style:none}.lt-ie9 .utility-nav ul li.expanded ul{display:block}.lt-ie9 .utility-nav ul li.expanded>a{color:#6bbee3}[role=main]{overflow:hidden}body{background:#fff;color:#202020}.footer{clear:both;overflow:hidden;color:gray;line-height:1.2;font-size:12px !important;margin:0 auto;width:100%;padding:0 10px}@media (min-width:37.5em){.footer{padding:0 1.2em;margin-top:1em}}.lt-ie9 .footer{padding:0 2em;margin-top:1em}.footer .lc{padding:.25em 1em 0}.footer ul{list-style:none;margin:12px 0 0;line-height:16px;font-size:12px !important}.footer a{color:#fff}.footer a:hover,.footer a:focus{color:#65ffff}.footer .social-icons a:hover i,.footer .social-icons a:focus i{color:#65ffff}.lt-ie9 .footer ul a{color:#fff}.lt-ie9 .footer ul a:hover{color:#6bbee3}.footer ul ul{list-style:disc;margin:0 0 0 2em}.footer ul ul a{margin-left:-5px;font-size:11px}.collapse-footer{margin-left:0}@media (min-width:50em){.collapse-footer{margin-left:15px}}.lt-ie9 .collapse-footer{margin-left:15px}.collapse-footer h3 a{color:#33557c;font-weight:500}@media (min-width:37.5em){.collapse-footer h3 a{color:#2e311c}}.lt-ie9 .collapse-footer h3 a{color:#2e311c}.collapse-footer a span{float:right}@media (min-width:37.5em){.collapse-footer a span{display:none}}.lt-ie9 .collapse-footer a span{display:none}@media (min-width:37.5em){.collapse-footer .gi ul li{padding:0 0 .5em;margin-bottom:0}}.lt-ie9 .collapse-footer .gi ul li{padding:0 0 .5em;margin-bottom:0}footer.footer{position:relative;background:#2b3a42;background-size:auto 85%;color:#fff;margin:0;padding:50px 60px 50px}@media (min-width:992px) and (max-width:1024px){footer.footer{padding:35px 10px}}footer.footer .footer-content{max-width:1200px;margin:1em auto 0}@media (min-width:1440px){footer.footer .footer-content{max-width:1280px;margin:1em auto 0}}@media (min-width:1600px){.footer{font-size:15px !important;line-height:21px}footer.footer{background-size:5% auto}.footer ul{font-size:15px !important;line-height:21px}}@media (min-width:1700px){footer.footer .footer-content{max-width:1340px;margin:1em auto 0}}@media (min-width:1900px){footer.footer{background-size:auto 85%}}footer.footer a h4{color:gray}footer.footer a h4:hover{color:gray}footer.footer ul.nav-footer{margin:1em auto 0px;display:block;border-top:none;text-transform:uppercase;padding:1em 36px}footer.footer ul.nav-footer li{margin-bottom:0;text-align:center}@media (min-width:37.5em){footer.footer ul.nav-footer li{border:0;display:inline-block;margin:0;padding:0 10px}}.lt-ie9 footer.footer ul.nav-footer li{border:0;display:inline-block;margin:0;padding:0 10px}footer.footer ul.nav-footer a{display:block;color:#a7a7a7;text-transform:uppercase;padding:.625em 0}@media (min-width:37.5em){footer.footer ul.nav-footer a{font-weight:400;padding:.5em 0;color:#fff}}.lt-ie9 footer.footer ul.nav-footer a{font-weight:400;padding:.5em 0;color:#33557c}footer.footer ul.nav-footer a:hover{color:#6bbee3}@media (min-width:37.5em){footer.footer ul.nav-footer{max-width:1200px;border-top:1px solid gray;text-align:center;padding:1em 0}}@media (min-width:1440px){footer.footer ul.nav-footer{max-width:1280px;border-top:1px solid gray;text-align:center;padding:1em 0}}@media (min-width:1700px){footer.footer ul.nav-footer{max-width:1340px;border-top:1px solid gray;text-align:center;padding:1em 0}
}.lt-ie9 footer.footer ul.nav-footer{max-width:1200px;border-top:1px solid gray;text-align:center;padding:1em 0}footer.footer .copyright{padding:1em 0 0;font-size:11px !important}@media (min-width:37.5em){footer.footer .copyright{text-align:left;display:block;width:100%;border:none;margin:10px 0 0;padding-top:0}}.lt-ie9 footer.footer .copyright{text-align:center;display:block;width:100%;border:none;margin-top:4px;padding-top:0}.general .breadcrumb-container,.event .breadcrumb-container,.details .breadcrumb-container,.blog-homepage .breadcrumb-container,.section-pressroom .breadcrumb-container,.blog-topic .breadcrumb-container{margin:8px auto 0}@media (min-width:50em){.general .breadcrumb-container,.event .breadcrumb-container,.details .breadcrumb-container,.blog-homepage .breadcrumb-container,.section-pressroom .breadcrumb-container,.blog-topic .breadcrumb-container{margin:8px auto 0}}.lt-ie9 .general .breadcrumb-container,.lt-ie9 .event .breadcrumb-container,.lt-ie9 .details .breadcrumb-container,.lt-ie9 .blog-homepage .breadcrumb-container,.lt-ie9 .section-pressroom .breadcrumb-container,.lt-ie9 .blog-topic .breadcrumb-container{margin:24px auto 0 auto;padding:0}.general .breadcrumb-container .breadcrumb,.event .breadcrumb-container .breadcrumb,.details .breadcrumb-container .breadcrumb,.blog-homepage .breadcrumb-container .breadcrumb,.section-pressroom .breadcrumb-container .breadcrumb,.blog-topic .breadcrumb-container .breadcrumb{padding-left:0}.breadcrumb-container{max-width:1200px;position:relative;z-index:2;padding:0}@media (min-width:1440px){.breadcrumb-container{max-width:1280px;position:relative;z-index:2;padding:0}}@media (min-width:1700px){.breadcrumb-container{max-width:1340px;position:relative;z-index:2;padding:0}}@media (min-width:1230px){.breadcrumb-container{padding:0 0 0 15px}}.lt-ie9 .breadcrumb-container{padding:0 0 0 15px}.breadcrumb-container .breadcrumb{padding:8px 15px 0;list-style:none;border-radius:4px;color:#202020;margin:0 auto;font-family:"Figtree-Regular",sans-serif}.breadcrumb{background-color:transparent;font-size:1.4em}.breadcrumb-container .breadcrumb>li{display:inline-block;color:#b8b8ba}.breadcrumb-container .breadcrumb>li a{color:#808183}.breadcrumb-container .breadcrumb>li a:hover{color:#6bbee3}.breadcrumb-container .breadcrumb>li+li:before{content:"/\00a0";padding:0 5px;color:#ccc}.btn{display:inline-block;background:gray;color:#fff;line-height:1;font-weight:400;padding:.5em;border:0;text-align:center}.btn:hover,.btn:focus{color:#fff}.btn-alt{font-size:14px;color:#33557c;background:0 0;border:1px solid #33557c;padding:.5em 1em}.btn-alt:hover,.btn-alt a:hover{color:#6bbee3;border-color:#6bbee3}.btn-small{padding:.5em 1em}.btn-large{padding:.5em;text-transform:uppercase;background:gray;font-size:18px;font-weight:400}.text-btn{font-style:italic}.btn-white{background:#fff;color:#33557c}.btn-white:hover{color:#6bbee3}.btn-small-blue{background:0 0;border-radius:5px;border:1px solid #000;color:#000;font-weight:600;padding:10px;transition:all .3s ease}.btn-small-blue:hover,.btn-small-blue:focus{border-color:#3299ff;background:#3299ff;color:#fff}@media (min-width:37.5em){.btn-small-blue{font-size:12px}}@font-face{font-family:'flexslider-icon';src:url(https://www.ttec.com/sites/all/themes/main/fonts/flexslider/flexslider-icon.eot);src:url(https://www.ttec.com/sites/all/themes/main/fonts/flexslider/flexslider-icon.eot?#iefix) format("embedded-opentype"),url(https://www.ttec.com/sites/all/themes/main/fonts/flexslider/flexslider-icon.woff) format("woff"),url(https://www.ttec.com/sites/all/themes/main/fonts/flexslider/flexslider-icon.ttf) format("truetype"),url(https://www.ttec.com/sites/all/themes/main/fonts/flexslider/flexslider-icon.svg#flexslider-icon) format("svg");font-weight:400;font-style:normal}.lt-ie9 .btn-small-blue{font-size:12px}.flex-container a:active,.flexslider a:active,.flex-container a:focus,.flexslider a:focus{outline:none}.slides,.flex-control-nav,.flex-direction-nav{margin:0;padding:0;list-style:none}.flexslider{margin:0;padding:0}
.flexslider .slides>li{display:none;-webkit-backface-visibility:hidden}.flexslider .slides img{width:100%;display:block}.flex-pauseplay span{text-transform:capitalize}.slides:after{content:"\0020";display:block;clear:both;visibility:hidden;line-height:0;height:0}html[xmlns] .slides{display:block}* html .slides{height:1%}.no-js .slides>li:first-child{display:block}.flexslider{margin:0 0 60px;background:#fff;border:4px solid #fff;position:relative;-webkit-border-radius:4px;-moz-border-radius:4px;-o-border-radius:4px;border-radius:4px;-webkit-box-shadow:0 1px 4px rgba(0,0,0,.2);-moz-box-shadow:0 1px 4px rgba(0,0,0,.2);-o-box-shadow:0 1px 4px rgba(0,0,0,.2);box-shadow:0 1px 4px rgba(0,0,0,.2);zoom:1}.flexsliderClear{margin:0 0 60px;background:#fff;border:0 solid #fff;position:relative;-webkit-border-radius:0px;-moz-border-radius:0px;-o-border-radius:0px;border-radius:0;zoom:1}.flex-viewport{max-height:2000px;-webkit-transition:all 1s ease;-moz-transition:all 1s ease;-o-transition:all 1s ease;transition:all 1s ease}.loading .flex-viewport{max-height:300px}.flexslider .slides{zoom:1}.carousel li{margin-right:5px}.flex-direction-nav{*height:0;}.flex-direction-nav a{display:block;width:40px;height:40px;margin:-20px 0 0;position:absolute;top:50%;z-index:10;overflow:hidden;opacity:0;cursor:pointer;color:rgba(0,0,0,.8);text-shadow:1px 1px 0 rgba(255,255,255,.3);-webkit-transition:all .3s ease;-moz-transition:all .3s ease;transition:all .3s ease}.flex-direction-nav .flex-prev{left:-50px}.flex-direction-nav .flex-next{right:-50px;text-align:right}.flexslider:hover .flex-prev{opacity:.7;left:10px}.flexslider:hover .flex-next{opacity:.7;right:10px}.flexslider:hover .flex-next:hover,.flexslider:hover .flex-prev:hover{opacity:1}.flex-direction-nav .flex-disabled{opacity:0 !important;filter:alpha(opacity=0);cursor:default}.flex-direction-nav a:before{font-family:"flexslider-icon";font-size:40px;display:inline-block;content:'\f001'}.flex-direction-nav a.flex-next:before{content:'\f002'}.flex-pauseplay a{display:block;width:20px;height:20px;position:absolute;bottom:5px;left:10px;opacity:.8;z-index:10;overflow:hidden;cursor:pointer;color:#000}.flex-pauseplay a:before{font-family:"flexslider-icon";font-size:20px;display:inline-block;content:'\f004'}.flex-pauseplay a:hover{opacity:1}.flex-pauseplay a.flex-play:before{content:'\f003'}.flex-control-nav{width:100%;position:absolute;bottom:-40px;text-align:center}.flex-control-nav li{margin:0 6px;display:inline-block;zoom:1;*display:inline;}.flex-control-paging li a{width:11px;height:11px;display:block;background:#666;background:rgba(0,0,0,.5);cursor:pointer;text-indent:-9999px;-webkit-border-radius:20px;-moz-border-radius:20px;-o-border-radius:20px;border-radius:20px;-webkit-box-shadow:inset 0 0 3px rgba(0,0,0,.3);-moz-box-shadow:inset 0 0 3px rgba(0,0,0,.3);-o-box-shadow:inset 0 0 3px rgba(0,0,0,.3);box-shadow:inset 0 0 3px rgba(0,0,0,.3)}.flex-control-paging li a:hover{background:#333;background:rgba(0,0,0,.7)}.flex-control-paging li a.flex-active{background:#000;background:rgba(0,0,0,.9);cursor:default}.flex-control-thumbs{margin:5px 0 0;position:static;overflow:hidden}.flex-control-thumbs li{width:25%;float:left;margin:0}.flex-control-thumbs img{width:100%;display:block;opacity:.7;cursor:pointer}.flex-control-thumbs img:hover{opacity:1}.flex-control-thumbs .flex-active{opacity:1;cursor:default}@media screen and (max-width:860px){.flex-direction-nav .flex-prev{opacity:1;left:10px}.flex-direction-nav .flex-next{opacity:1;right:10px}}.preload{display:none}.hero-contain{max-width:1200px;margin:0 auto}.carousel-container{overflow:hidden;height:450px;width:100%;position:absolute;top:0;left:0;z-index:8}.home-abovefold-menu .hp-section-nav:first-child{border-left:0 solid #fff;padding-left:0;padding-right:0}.home-abovefold-menu .hp-section-nav{border-left:1px solid #4accc9;min-height:40px;padding-left:0;padding-right:0}.hpMenuTitle{color:#007692;font-family:"Figtree-Regular",arial,sans-serif;font-size:24px;font-weight:300;line-height:1.1;margin:0;padding:0 0 4%}
.carousel-container{display:none;position:relative;z-index:1}.caption-data{display:none}.caption{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;width:100%;color:gray;text-align:left;font-weight:400;font-family:"Figtree-Light",sans-serif;font-size:40px;z-index:5;padding:0}@media (min-width:50em){.caption{padding:0}}.lt-ie9 .caption{padding:0}.caption:before{content:" ";display:block;padding-top:8%}@media (min-width:37.5em){.caption:before{padding-top:4%}}.lt-ie9 .caption:before{padding-top:4%}.carousel-container{display:none;position:relative;z-index:1}.carousel-container .video-container .video-player{position:absolute;left:0;top:0;width:100%;height:100%;margin:0}.carousel-container a.video-cta{position:absolute;bottom:80px;left:28px;width:55px;height:55px;background:url(https://www.ttec.com/sites/all/themes/main/img/pages/home/video-cta.png) no-repeat center center}.fancybox-wrap,.fancybox-skin,.fancybox-outer,.fancybox-inner,.fancybox-image,.fancybox-wrap iframe,.fancybox-wrap object,.fancybox-nav,.fancybox-nav span,.fancybox-tmp{padding:0;margin:0;border:0;outline:none;vertical-align:top}.fancybox-wrap{position:absolute;top:0;left:0;z-index:8020}.fancybox-skin{position:relative;background:#f9f9f9;color:#444;text-shadow:none;-webkit-border-radius:4px;-moz-border-radius:4px;border-radius:4px}.fancybox-opened{z-index:8030}.fancybox-opened .fancybox-skin{padding:25px 15px 15px !important}.fancybox-outer,.fancybox-inner{position:relative}.fancybox-inner{overflow:hidden}.fancybox-type-iframe .fancybox-inner{-webkit-overflow-scrolling:touch}.fancybox-error{color:#444;font:14px/20px "Helvetica Neue",Helvetica,Arial,sans-serif;margin:0;padding:15px;white-space:nowrap}.fancybox-image,.fancybox-iframe{display:block;width:100%;height:100%}.fancybox-image{max-width:100%;max-height:100%}#fancybox-loading,.fancybox-close,.fancybox-prev span,.fancybox-next span{background-image:url(https://www.ttec.com/sites/all/themes/main/img/fancybox_sprite.png)}#fancybox-loading{position:fixed;top:50%;left:50%;margin-top:-22px;margin-left:-22px;background-position:0 -108px;opacity:.8;cursor:pointer;z-index:8060}#fancybox-loading div{width:44px;height:44px;background:url(https://www.ttec.com/sites/all/themes/main/img/fancybox_loading.gif) center center no-repeat}.fancybox-close{position:absolute;top:-5px;right:-10px;width:36px;height:36px;cursor:pointer;z-index:8040;background:0 0;color:#444;opacity:.8}.fancybox-close:hover{opacity:1;color:#444}.fancybox-close span{font-size:35px}.fancybox-nav{position:absolute;top:0;width:40%;height:100%;cursor:pointer;text-decoration:none;background:transparent url(https://www.ttec.com/sites/all/themes/main/img/blank.gif);-webkit-tap-highlight-color:rgba(0,0,0,0);z-index:8040}.fancybox-prev{left:0}.fancybox-next{right:0}.fancybox-nav span{position:absolute;top:50%;width:36px;height:34px;margin-top:-18px;cursor:pointer;z-index:8040;visibility:hidden}.fancybox-prev span{left:10px;background-position:0 -36px}.fancybox-next span{right:10px;background-position:0 -72px}.fancybox-nav:hover span{visibility:visible}.fancybox-tmp{position:absolute;top:-99999px;left:-99999px;visibility:hidden;max-width:99999px;max-height:99999px;overflow:visible !important}.fancybox-lock{overflow:hidden !important;width:auto}.fancybox-lock body{overflow:hidden !important}.fancybox-lock-test{overflow-y:hidden !important}.fancybox-overlay{position:absolute;top:0;left:0;overflow:hidden;display:none;z-index:8010;background:url(https://www.ttec.com/sites/all/themes/main/img/fancybox_overlay.png)}.fancybox-overlay-fixed{position:fixed;bottom:0;right:0}.fancybox-lock .fancybox-overlay{overflow:hidden !important;overflow-y:hidden !important}.fancybox-title{visibility:hidden;font:normal 13px/20px "Helvetica Neue",Helvetica,Arial,sans-serif;position:relative;text-shadow:none;z-index:8050}.fancybox-opened .fancybox-title{visibility:visible}.fancybox-title-float-wrap{position:absolute;bottom:0;right:50%;margin-bottom:-35px;z-index:8050;text-align:center}.fancybox-title-float-wrap .child{display:inline-block;margin-right:-100%;padding:2px 20px;background:0 0;background:rgba(0,0,0,.8);-webkit-border-radius:15px;-moz-border-radius:15px;border-radius:15px;text-shadow:0 1px 2px #222;color:#fff;font-weight:700;line-height:24px;white-space:nowrap}
.fancybox-title-outside-wrap{position:relative;margin-top:10px;color:#fff}.fancybox-title-inside-wrap{padding-top:10px}.fancybox-title-over-wrap{position:absolute;bottom:0;left:0;color:#fff;padding:10px;background:#000;background:rgba(0,0,0,.8)}.fancybox-close{background-image:none !important}@media only screen and (-webkit-min-device-pixel-ratio:1.5),only screen and (min--moz-device-pixel-ratio:1.5),only screen and (min-device-pixel-ratio:1.5){#fancybox-loading,.fancybox-close,.fancybox-prev span,.fancybox-next span{background-image:url(https://www.ttec.com/sites/all/themes/main/img/fancybox_sprite%402x.png);background-size:44px 152px}#fancybox-loading div{background-image:url(https://www.ttec.com/sites/all/themes/main/img/fancybox_loading%402x.gif);background-size:24px 24px}}div#_pac_maincontainer{z-index:10;bottom:0 !important;top:auto !important;*width:350px !important;height:260px !important}div#_pac_clickmehelp,div#_pac_clickmehelp:hover,div#_pac_clickmehelp:active{background-image:url(/sites/all/themes/main/img/chat_active.png);-webkit-transform:none;-webkit-transform:rotate(0deg) !important;border:0;border-radius:0;height:39px;width:87px;background-repeat:no-repeat;background-color:transparent;text-indent:-1000em;z-index:11;bottom:0 !important;top:auto !important}#atlwdg-trigger{z-index:100}#live_chat{position:fixed;right:0;bottom:0;z-index:1000;cursor:pointer}#user-login,#user-pass{padding:20px}@media (min-width:50em){#user-login,#user-pass{max-width:650px;margin:40px auto}}.lt-ie9 #user-login,.lt-ie9 #user-pass{max-width:650px;margin:40px auto}#user-login input,#user-pass input{width:100%;max-width:280px}#user-login input[type=submit],#user-pass input[type=submit]{display:inline-block;color:#fff;line-height:1;font-weight:400;border:0;text-align:center;background:#33557c;font-size:12px;padding:8px 12px;width:auto}#user-login input[type=submit]:hover,#user-pass input[type=submit]:hover{background:#6bbee3}#user-login .description,#user-pass .description{max-width:280px}.content.content-page .tabs{margin:50px auto 0}@media (min-width:50em){.content.content-page .tabs{max-width:1080px;position:relative;left:-3px}}.lt-ie9 .content.content-page .tabs{max-width:1080px;position:relative;left:-3px}.element-invisible{position:absolute !important;clip:rect(1px 1px 1px 1px);clip:rect(1px,1px,1px,1px);overflow:hidden;height:1px}.section-results-pagination .item-list{display:inline-block;width:100%;text-align:center}.section-results-pagination ul.pager{display:inline-block;margin:0 auto;width:auto}.section-results-pagination ul.pager li{display:none;margin:0;padding:5px}@media (min-width:37.5em){.section-results-pagination ul.pager li{display:inline-block}}.lt-ie9 .section-results-pagination ul.pager li{display:inline-block}.section-results-pagination ul.pager li.mobile{display:inline-block;font-size:50px;line-height:16px}@media (min-width:37.5em){.section-results-pagination ul.pager li.mobile{display:none}}.lt-ie9 .section-results-pagination ul.pager li.mobile{display:none}.section-results-pagination ul.pager li.pager-ellipsis{display:none}@media (min-width:37.5em){.section-results-pagination ul.pager li.pager-ellipsis{display:inline-block}}.lt-ie9 .section-results-pagination ul.pager li.pager-ellipsis{display:inline-block}#content>.section{margin:0!important}.section{margin:0 0 1em}.section .home,.details .section{position:relative}.section .home h3,.details .section h3{font-family:"Figtree-Regular",sans-serif;font-weight:300}.section .home p,.details .section p{font-size:14px;font-weight:300}.section-description{font-family:"Figtree-Regular",sans-serif;font-weight:300 !important;font-size:22px !important;max-width:1200px;margin:0 auto 15px;text-align:center !important;color:#202020;padding-bottom:10px !important}@media (min-width:37.5em){.section-description{font-size:29px !important}}.lt-ie9 .section-description{font-size:29px !important}.section-title{margin-bottom:.1em}.home .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:center;font-size:32px;line-height:45px;color:#202020;margin:0;padding-bottom:10px}
@media (min-width:37.5em){.home .section-title{font-size:50px;padding-bottom:5px}}.lt-ie9 .home .section-title{font-size:50px}.details .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:left;font-size:em;color:#202020}@media (min-width:37.5em){.details .section-title{font-size:50px}}.lt-ie9 .details .section-title{font-size:50px}.general .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:left;font-size:1.6875em;color:#202020}@media (min-width:37.5em){.general .section-title{font-size:50px}}.lt-ie9 .general .section-title{font-size:50px}.event .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:left;font-size:1.6875em;color:#202020}@media (min-width:37.5em){.event .section-title{font-size:50px}}.lt-ie9 .event .section-title{font-size:50px}.search .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:left;font-size:1.6875em;color:#202020}@media (min-width:37.5em){.search .section-title{font-size:3.4375em}}.lt-ie9 .search .section-title{font-size:3.4375em}.thought-leadership .section-title,.blog-homepage .section-title,.blog-topic .section-title,.blog-article .section-title,.csj-archive .section-title,.section-pressroom .section-title,.csj-article .section-title,.section-error .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;text-align:left;font-size:1.6875em;color:#202020}@media (min-width:37.5em){.thought-leadership .section-title,.blog-homepage .section-title,.blog-topic .section-title,.blog-article .section-title,.csj-archive .section-title,.section-pressroom .section-title,.csj-article .section-title,.section-error .section-title{font-size:50px}}.lt-ie9 .thought-leadership .section-title,.lt-ie9 .blog-homepage .section-title,.lt-ie9 .blog-topic .section-title,.lt-ie9 .blog-article .section-title,.lt-ie9 .csj-archive .section-title,.lt-ie9 .section-pressroom .section-title,.lt-ie9 .csj-article .section-title,.lt-ie9 .section-error .section-title{font-size:50px}.desktopVersion{display:none !important}@media (min-width:50em){.mobileVersion{display:none !important}.desktopVersion{display:block !important}}.home-help-connect{font-size:14px}@media (min-width:37.5em){.home-help-connect>.content{max-width:100%;margin:0 auto}}.lt-ie9 .home-help-connect>.content{max-width:100%;margin:0 auto}.home-help-connect .col-item>.content{text-align:center}.home-help-connect .col-item>.content p{margin-top:0}@media (min-width:37.5em){.home-help-connect .col-item>.content{padding:0;text-align:center}.home-help-connect .col-item>.content img{width:100%;max-width:150px}}.lt-ie9 .home-help-connect .col-item>.content{padding:0 15px;text-align:center}.lt-ie9 .home-help-connect .col-item>.content img{width:100%;max-width:125px}.home-connect>.content,.detail-connect>.content{max-width:1200px;margin:0 auto}.content-news{max-width:1200px;margin:0 auto;padding-top:20px}.home-connect ul,.detail-connect ul{list-style:none;margin-left:0}.home-connect .slides li,.detail-connect .slides li{display:none}.home-connect .slides li:first-child,.detail-connect .slides li:first-child{display:block}@media (min-width:37.5em){.home-connect .slides li,.detail-connect .slides li{display:block}}.lt-ie9 .home-connect .slides li,.lt-ie9 .detail-connect .slides li{display:block}@media print{.ttec-social-share{display:none}}@media screen and (max-width:767px){.ttec-social-share-float{display:none}}.ttec-social-share-inline{display:inline-block;font-size:14px}.ttec-social-share-float{position:fixed;top:20%;left:0;background:#2a3a42;font-size:16px;z-index:5}.ttec-social-share-float>span{display:block;padding:8px 3px 6px}.ttec-social-share-inline>span{display:inline-block;padding:8px 6px 6px;margin:0}.ttec-social-share>span{overflow:hidden;cursor:pointer}.ttec-social-share>span,.ttec-social-share a{color:#fff;text-align:center;transition:background .4s ease}@media (min-width:1200px){.ttec-social-share-float{font-size:16px}.ttec-social-share-float>span{padding:10px 6px 8px}}@media (max-width:1365px){.ttec-social-share-float{font-size:10px !important}
.ttec-social-share-float>span{padding:8px 3px 7px !important}}.ttec-social-share i.fa{pointer-events:none}.ttec-social-share-facebook{background:#3b5998}.ttec-social-share-facebook:hover{background:#283b66}.ttec-social-share-twitter{background:#1da1f2}.ttec-social-share-twitter:hover{background:#177fbf}.ttec-social-share-linkedin{background:#0e76a8}.ttec-social-share-linkedin:hover{background:#095375}.ttec-social-share-email{background:#2a3a42}.ttec-social-share-email:hover{background:#0a0d0f}.ttec-social-share-print{background:#444}.ttec-social-share-print:hover{background:#121212}.subscribe-box-container{max-width:1200px;margin:0 auto;position:relative;z-index:5;border-top:0 solid #c2c2c2;border-bottom:0 solid #c2c2c2;max-height:220px}@media (min-width:1440px){.subscribe-box-container{max-width:1280px;margin:0 auto;position:relative;z-index:5;border-top:0 solid #c2c2c2;border-bottom:0 solid #c2c2c2}}@media (min-width:1700px){.subscribe-box-container{max-width:1340px;margin:0 auto;position:relative;z-index:5;border-top:0 solid #c2c2c2;border-bottom:0 solid #c2c2c2}}.subscribe-box{color:#fff;padding:10px 5px 0;line-height:24px;text-align:center}@media (min-width:50em){.subscribe-box{padding:10px 10px 0}}.lt-ie9 .subscribe-box{padding:10px 10px 0;margin-right:10px}.subscribe-box p{padding:0;margin:0;display:block;font-size:14px}@media (min-width:37.5em){.subscribe-box p{display:inline-block}}.lt-ie9 .subscribe-box p{display:inline-block}.subscribe-box .cta{display:block;margin-top:10px}@media (min-width:50em){.subscribe-box .cta{display:inline-block;margin-top:0}}.lt-ie9 .subscribe-box .cta{display:inline-block;margin-top:0}.subscribe-box .btn{padding:.5em 1em;font-weight:500;border-radius:5px;text-transform:uppercase;font-size:12px;cursor:pointer}.subscribe-box .btn-white:hover{color:#6bbee3}#subscribe-box-container{padding-top:60px}#subscribe-box-container p{font-size:14px}#subscribe-box-container iframe{width:100%;margin-top:10px;margin-bottom:0;overflow:hidden !important;height:80px;min-height:auto}@media (min-width:768px) and (max-width:991px){#subscribe-box-container{padding-top:0}}@media (min-width:768px) and (max-width:1599px){#subscribe-box-container p{font-size:13px}}.subscribe-content iframe{height:220px}@media (min-width:500){.subscribe-content iframe{height:300px !important}}@media (min-width:600){.subscribe-content iframe{height:280px !important}}@media (min-width:768){.subscribe-content iframe{height:240px !important}}@media (min-width:992){.subscribe-content iframe{height:230px !important}}.lt-ie9 #subscribe-box-container iframe{height:400px}#eu-cookie-compliance{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-size:12px;padding:6px 10px;text-align:center;background-color:#fff;display:none;position:relative;z-index:10;min-height:56px}#eu-cookie-compliance.sticky{position:fixed;width:100%}@media (min-width:50em){#eu-cookie-compliance{text-align:center;min-height:0}}.lt-ie9 #eu-cookie-compliance{text-align:center;min-height:0}#eu-cookie-compliance .cookie-container{margin:0;padding:0 50px 0 0}@media (min-width:37.5em){#eu-cookie-compliance .cookie-container{max-width:1200px;margin:5px auto 0}}.lt-ie9 #eu-cookie-compliance .cookie-container{max-width:1200px;margin:5px auto 0}#eu-cookie-compliance p{display:inline-block;margin:0 0 4px;padding:0}#eu-cookie-compliance a{display:inline-block;margin:0 0 0 12px}#eu-cookie-compliance .close-cookie-container{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-size:30px;position:absolute;top:5px;right:5px;cursor:pointer}@media (min-width:50em){#eu-cookie-compliance .close-cookie-container{font-size:24px;display:inline-block;margin:0 0 0 30px;line-height:10px;position:absolute;top:12px;right:6px}}.lt-ie9 #eu-cookie-compliance .close-cookie-container{font-size:24px;display:inline-block;margin:0 0 0 30px;line-height:10px;position:absolute;top:12px;right:6px}#dynamic-link-contain{text-align:center;background-color:#e3e3e3;padding:5px;position:relative;z-index:2}@media (min-width:50em){#dynamic-link-contain{text-align:right}
}.lt-ie9 #dynamic-link-contain{text-align:right}#dynamic-link-contain #dynamic-link-inner{max-width:1200px;margin:0 auto;color:#33557c;font-size:12px;text-align:center}#dynamic-link-contain #dynamic-link-inner.inside-home{max-width:1200px}#dynamic-link-contain #dynamic-link-inner p{display:inline-block;padding:5px 0;margin:0;color:#666}#dynamic-link-contain #dynamic-link-inner a{display:inline-block;padding-left:1em}#ticker-fix{position:absolute;top:0;left:0;height:35px;background-color:#e3e3e3;width:210px;z-index:0}body.toolbar-drawer #ticker-fix{*top:65px;}.general .four-col-section{max-width:1200px}@media (min-width:50em){.general .four-col-section{margin-top:60px}}.lt-ie9 .general .four-col-section{margin-top:60px}.general .sales-office-contain{margin:0 20px 20px 0}.general .sales-office-contain:last-child{margin-right:0}.general .sales-office-contain h3{font-family:"Figtree-Regular",sans-serif;font-size:26px;font-weight:300;margin:26px 0 8px}.general .sales-office-contain .office-location{font-weight:700}.general .sales-office-contain p{color:#202020;font-size:14px}.main.CSJ .content.content-page{padding-top:0;margin:0 auto;display:table;border-collapse:collapse;table-layout:fixed;width:100%;max-width:100%}.main.CSJ .center-col{padding:0 36px}@media (min-width:37.5em){.main.CSJ .center-col{padding-right:30px;padding-left:0;vertical-align:top;display:table-cell}}.lt-ie9 .main.CSJ .center-col{padding-right:30px;padding-left:0;vertical-align:top;display:table-cell}.main.CSJ .center-col a{color:#007eae}.main.CSJ .center-col a:hover{color:#6bbee3}.main.CSJ .center-col a:hover h4{color:#6bbee3}.main.CSJ .content-wrapper{max-width:100%;margin:0 auto}.main.CSJ .breadcrumb-container .breadcrumb{padding-left:0}.main.CSJ #csj-sidebar{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;display:block;position:relative;z-index:10;padding:0 36px;margin:0}@media (min-width:37.5em){.main.CSJ #csj-sidebar{display:table-cell;vertical-align:top;padding:0;width:200px}}.lt-ie9 .main.CSJ #csj-sidebar{display:table-cell;vertical-align:top;padding:0;width:200px}.main.CSJ #csj-sidebar p{font-size:14px}.main.CSJ #csj-sidebar .sidebar-connect{border-bottom:1px solid #2e311c;padding-bottom:12px;margin-bottom:65px}.main.CSJ #csj-sidebar .sidebar-connect .connect-title{font-family:"Figtree-Regular",sans-serif;font-size:20px;font-weight:400;margin-bottom:6px}.main.CSJ #csj-sidebar .sidebar-connect a{font-size:12px;display:block;line-height:25px;background-repeat:no-repeat;padding-left:24px;background-position:0 5px;margin-bottom:2px}.main.CSJ #csj-sidebar .newsletter-contain{display:none;border-bottom:1px solid #a7a7a7;margin-bottom:40px;padding-bottom:15px}@media (min-width:37.5em){.main.CSJ #csj-sidebar .newsletter-contain{display:block}}.lt-ie9 .main.CSJ #csj-sidebar .newsletter-contain{display:block}.main.CSJ #csj-sidebar .connect-title,.main.CSJ #csj-sidebar .topics-title,.main.CSJ #csj-sidebar .tout-title,.main.CSJ #csj-sidebar .newsletter-title{font-family:"Figtree-Regular",sans-serif;font-size:20px;font-weight:400;margin-bottom:6px}.main.CSJ section{padding:48px 0 0;background-color:#fff}@media (min-width:37.5em){.main.CSJ section{border-top:0;border-bottom:0;padding:28px 20px 0}.main.CSJ section.subscribe-header-content{background-color:transparent}.main.CSJ section.subscribe-header-content,.main.CSJ section.csj-header-img{border-left:none;border-right:none}.main.CSJ section .item{padding-top:60px}.main.CSJ section .item:first-of-type{padding-top:0}}.lt-ie9 .main.CSJ section{border-top:0;border-bottom:0;padding:48px 20px 0}.lt-ie9 .main.CSJ section.subscribe-header-content{background-color:transparent}.lt-ie9 .main.CSJ section.subscribe-header-content,.lt-ie9 .main.CSJ section.csj-header-img{border-left:none;border-right:none}.lt-ie9 .main.CSJ section .item{padding-top:60px}.lt-ie9 .main.CSJ section .item:first-of-type{padding-top:0}.main.CSJ section.csj-landing{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;border-collapse:collapse;box-sizing:border-box;display:table;margin:0 auto;max-width:100%;padding:0;table-layout:fixed;width:100%}
.main.CSJ .subscribe-header-content{height:36px;padding:0}.main.CSJ .csj-header-img{padding:0;border:none}.main.CSJ .csj-header-text{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;margin-top:20px;margin-bottom:20px;padding:0}@media (min-width:37.5em){.main.CSJ .csj-header-text{display:block}}.lt-ie9 .main.CSJ .csj-header-text{display:table}.main.CSJ .csj-header-text .csj-cover-img{vertical-align:middle;box-shadow:2px 4px 5px 0px #dcdcdc;margin:0 auto 30px;display:block}.main.CSJ .csj-header-text .section-title{margin:0 0 10px;text-align:center}@media (min-width:37.5em){.main.CSJ .csj-header-text .section-title{font-family:"Figtree-SemiBold",sans-serif;font-size:32px;font-weight:600;vertical-align:middle;width:100%;padding-left:15px;text-align:left}}.lt-ie9 .main.CSJ .csj-header-text .section-title{display:table-cell;vertical-align:middle;width:80%;padding-left:35px;text-align:left}.main.CSJ .csj-header-text p{margin:0;font-size:16px}.main.CSJ .article-preface{padding:0;margin:0}.main.CSJ .article-preface .heading-container{border-bottom:1px solid gray;margin-right:20px}.main.CSJ .article-preface .heading-container .section-title{background-color:#202020;color:#fff;margin:0;padding:10px 70px 5px 20px;display:inline-block;font-size:20px}.main.CSJ .csj-in-this-issue{margin-bottom:50px}.main.CSJ .csj-in-this-issue .section{border-bottom:1px solid gray;padding-bottom:40px;margin-bottom:40px;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}.main.CSJ .csj-in-this-issue .item{overflow:hidden}.main.CSJ .csj-in-this-issue .col-2{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}@media (min-width:37.5em){.main.CSJ .csj-in-this-issue .col-2{padding-bottom:30px}}.lt-ie9 .main.CSJ .csj-in-this-issue .col-2{padding-bottom:30px}.main.CSJ .csj-in-this-issue .col-2:nth-of-type(2){padding-top:30px}.main.CSJ .csj-in-this-issue .col-2:last-child{padding-bottom:0}.main.CSJ .csj-in-this-issue .col-2 .col-item{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;width:100%;float:left;padding-top:0}.main.CSJ .csj-in-this-issue .col-2 .col-item:first-child{padding-bottom:30px}@media (min-width:37.5em){.main.CSJ .csj-in-this-issue .col-2 .col-item{width:50%;padding-bottom:0}.main.CSJ .csj-in-this-issue .col-2 .col-item:first-child{padding-right:10px}.main.CSJ .csj-in-this-issue .col-2 .col-item:last-child{padding-left:10px}}.lt-ie9 .main.CSJ .csj-in-this-issue .col-2 .col-item{width:50%;padding-bottom:0}.lt-ie9 .main.CSJ .csj-in-this-issue .col-2 .col-item:first-child{padding-right:10px}.lt-ie9 .main.CSJ .csj-in-this-issue .col-2 .col-item:last-child{padding-left:10px}.main.CSJ .csj-in-this-issue .col-2 .article-title{font-size:18px;margin-top:0}.main.CSJ .csj-in-this-issue .col-one-third-img .col-item{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;float:none;width:auto;padding-right:0}@media (min-width:37.5em){.main.CSJ .csj-in-this-issue .col-one-third-img .col-item{float:left;width:63%;padding-right:20px}}.lt-ie9 .main.CSJ .csj-in-this-issue .col-one-third-img .col-item{float:left;width:63%;padding-right:20px}.main.CSJ .csj-in-this-issue .col-one-third-img .col-item.one-third-img{width:auto;margin:0;text-align:center}@media (min-width:37.5em){.main.CSJ .csj-in-this-issue .col-one-third-img .col-item.one-third-img{width:30%}}.lt-ie9 .main.CSJ .csj-in-this-issue .col-one-third-img .col-item.one-third-img{width:30%}.main.CSJ .csj-in-this-issue .col-one-third-img .section-title{font-size:26px}.main.CSJ .csj-in-this-issue .col-one-third-img .article-title{font-size:18px}.main.CSJ .csj-in-this-issue .section-title{font-size:26px;margin-bottom:10px}.main.CSJ .csj-in-this-issue .article-title{color:#007eae;font-weight:400;font-size:30px;margin:10px 0 0}.main.CSJ .csj-in-this-issue p{margin:10px 0 0;font-size:1.7em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.4em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.6em}.main.CSJ .csj-in-this-issue .article-link{margin:0;display:inline-block;font-size:1.7em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.4em}
.main.CSJ .section-title{font-family:"Figtree-Light",sans-serif;font-weight:200;font-size:40px;margin:0}.csj-archive .content.content-page,.csj-article .content.content-page{position:relative}.csj-archive section,.csj-article section{max-width:1200px;margin:0;padding:0;position:relative}@media (min-width:1440px){.csj-archive section,.csj-article section{max-width:1280px;margin:0;padding:0;position:relative}}@media (min-width:1700px){.csj-archive section,.csj-article section{max-width:1340px;margin:0;padding:0;position:relative}}@media (min-width:37.5em){.csj-archive section,.csj-article section{padding:0}}.lt-ie9 .csj-archive section,.lt-ie9 .csj-article section{padding:0}.csj-archive .col-1 .col-item.hasText,.csj-article .col-1 .col-item.hasText{padding-left:0}.csj-archive .col-1 .col-item-lg,.csj-article .col-1 .col-item-lg{padding-left:0;width:100%}.csj-archive .center-col,.csj-article .center-col{display:block;padding:0;vertical-align:top}@media (min-width:37.5em){.csj-archive .center-col,.csj-article .center-col{display:table-cell;padding-right:30px !important;padding-left:0}}.lt-ie9 .csj-archive .center-col,.lt-ie9 .csj-article .center-col{display:table-cell;padding-right:30px;padding-left:0}.csj-archive .background-image-container,.csj-article .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:37.5em){.csj-archive .background-image-container,.csj-article .background-image-container{top:0}}.lt-ie9 .csj-archive .background-image-container,.lt-ie9 .csj-article .background-image-container{top:0}.csj-archive .background-image-container .bg-web,.csj-article .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.csj-archive .breadcrumb-container,.csj-article .breadcrumb-container{max-width:1200px;margin-left:0;margin-right:0;padding:0;margin:0}@media (min-width:1440px){.csj-archive .breadcrumb-container,.csj-article .breadcrumb-container{max-width:1280px}}@media (min-width:1700px){.csj-archive .breadcrumb-container,.csj-article .breadcrumb-container{max-width:1340px}}.csj-archive #csj-sidebar,.csj-article #csj-sidebar{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;display:block;position:relative;z-index:10;padding:0;margin:0}@media (min-width:37.5em){.csj-archive #csj-sidebar,.csj-article #csj-sidebar{display:table-cell;vertical-align:top;width:180px}}.lt-ie9 .csj-archive #csj-sidebar,.lt-ie9 .csj-article #csj-sidebar{display:table-cell;vertical-align:top;width:180px}.csj-archive #csj-sidebar p,.csj-article #csj-sidebar p{font-size:14px}.csj-archive #csj-sidebar .sidebar-connect,.csj-article #csj-sidebar .sidebar-connect{border-bottom:1px solid #2e311c;padding-bottom:12px;margin-bottom:65px}.csj-archive #csj-sidebar .sidebar-connect .connect-title,.csj-article #csj-sidebar .sidebar-connect .connect-title{font-family:"Figtree-Regular",sans-serif;font-size:18px;font-weight:400;margin-bottom:6px;padding-top:20px}.csj-archive #csj-sidebar .sidebar-connect a,.csj-article #csj-sidebar .sidebar-connect a{font-size:12px;display:block;line-height:25px;background-repeat:no-repeat;padding-left:24px;background-position:0 5px;margin-bottom:2px}.csj-archive #csj-sidebar .sidebar-connect a.sign-up,.csj-article #csj-sidebar .sidebar-connect a.sign-up{background-image:url(https://www.ttec.com/sites/all/themes/main/img/icon-pen.png)}.csj-archive #csj-sidebar .sidebar-connect a.get-printed,.csj-article #csj-sidebar .sidebar-connect a.get-printed{background-image:url(https://www.ttec.com/sites/all/themes/main/img/icon-book.png)}.csj-archive #csj-sidebar .sidebar-connect a.go-to-archive,.csj-article #csj-sidebar .sidebar-connect a.go-to-archive{background-image:url(https://www.ttec.com/sites/all/themes/main/img/icon-filing-cabinet.png)}.csj-archive #csj-sidebar .sidebar-connect a.get-ebook,.csj-article #csj-sidebar .sidebar-connect a.get-ebook{background-image:url(https://www.ttec.com/sites/all/themes/main/img/icon-ebook.png)}.csj-archive #csj-sidebar .newsletter-contain,.csj-article #csj-sidebar .newsletter-contain{display:none;border-bottom:1px solid #a7a7a7;margin-bottom:40px;padding-bottom:15px}
@media (min-width:37.5em){.csj-archive #csj-sidebar .newsletter-contain,.csj-article #csj-sidebar .newsletter-contain{display:block}}.lt-ie9 .csj-archive #csj-sidebar .newsletter-contain,.lt-ie9 .csj-article #csj-sidebar .newsletter-contain{display:block}.csj-archive #csj-sidebar .connect-title,.csj-archive #csj-sidebar .topics-title,.csj-archive #csj-sidebar .tout-title,.csj-archive #csj-sidebar .newsletter-title,.csj-article #csj-sidebar .connect-title,.csj-article #csj-sidebar .topics-title,.csj-article #csj-sidebar .tout-title,.csj-article #csj-sidebar .newsletter-title{font-family:"Figtree-Regular",sans-serif;font-size:20px;font-weight:400;margin-bottom:6px}.csj-archive .section-csj-archive .breadcrumb-container .breadcrumb,.csj-article .section-csj-archive .breadcrumb-container .breadcrumb{padding-left:0;max-width:1200px}@media (min-width:1440px){.csj-archive .section-csj-archive .breadcrumb-container .breadcrumb,.csj-article .section-csj-archive .breadcrumb-container .breadcrumb{padding-left:0;max-width:1280px}}@media (min-width:1700px){.csj-archive .section-csj-archive .breadcrumb-container .breadcrumb,.csj-article .section-csj-archive .breadcrumb-container .breadcrumb{padding-left:0;max-width:1340px}}.csj-archive .section-csj-archive,.csj-archive .section-csj-article,.csj-article .section-csj-archive,.csj-article .section-csj-article{display:table;table-layout:fixed;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;width:100%;padding:0 0 30px;margin:0 auto;max-width:100%}.csj-archive .section-csj-archive .section-title,.csj-archive .section-csj-article .section-title,.csj-article .section-csj-archive .section-title,.csj-article .section-csj-article .section-title{margin:20px 0 30px}.csj-article .section-csj-article .node-press-release-sidebar a{color:#3299ff}.csj-article .section-csj-article .node-press-release-sidebar a:hover{color:#1a5aa5}.csj-article .section-csj-article .press-release-body-copy a{font-size:100%;font-weight:600;color:#000;background-image:linear-gradient(135deg,#c4ff85 0%,#65ffff 100%);background-repeat:no-repeat;background-size:200% 5px;background-position:0 100%;padding-right:1px;padding-left:1px;padding-top:2px;text-decoration:none;transition:background-size .1s linear}.csj-article .section-csj-article .press-release-body-copy a:hover{background-size:100% 88%;color:#000;text-decoration:none}.csj-archive .csj-archive-wrapper,.csj-article .csj-archive-wrapper{background-color:#fff;border-top:0 solid transparent;padding:20px 0 0}.csj-archive .csj-archive-wrapper .archive-title,.csj-article .csj-archive-wrapper .archive-title{line-height:58px;letter-spacing:.25px;position:relative;margin:0 0 18px;padding:0 0 10px;font-size:67px}@media (min-width:37.5em){.csj-archive .csj-archive-wrapper .archive-title,.csj-article .csj-archive-wrapper .archive-title{line-height:67px}}.lt-ie9 .csj-archive .csj-archive-wrapper .archive-title,.lt-ie9 .csj-article .csj-archive-wrapper .archive-title{line-height:67px}.csj-archive .csj-archive-wrapper .archive-title .alt-color,.csj-article .csj-archive-wrapper .archive-title .alt-color{color:#007eae;position:relative}.csj-archive .csj-archive-wrapper .archive-title .alt-color .sub-text,.csj-article .csj-archive-wrapper .archive-title .alt-color .sub-text{height:20px;position:absolute;top:47px;left:0;font-size:20px;color:#202020;font-weight:300;line-height:60px}.csj-archive .archive-label,.csj-article .archive-label{border-bottom:1px solid gray;margin:0 0 40px}.csj-archive .archive-label .article-label-text,.csj-article .archive-label .article-label-text{color:#fff;background-color:gray;display:inline-block;margin:0;padding:10px 18px 5px;font-size:20px;font-weight:300;line-height:30px}.csj-archive .csj-archive-results .col-3,.csj-article .csj-archive-results .col-3{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;border-bottom:1px solid gray;margin-top:40px}.csj-archive .csj-archive-results .col-3:last-child,.csj-article .csj-archive-results .col-3:last-child{border-bottom:0 solid transparent}.csj-archive .csj-archive-results .col-item,.csj-article .csj-archive-results .col-item{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;margin:0 auto;text-align:center;padding:0 5px}
.csj-archive .csj-archive-results .col-item:first-child,.csj-article .csj-archive-results .col-item:first-child{padding-left:0;padding-right:10px}.csj-archive .csj-archive-results .col-item:last-child,.csj-article .csj-archive-results .col-item:last-child{padding-left:10px;padding-right:0}.csj-archive .csj-archive-results .col-item .archive-item-img,.csj-article .csj-archive-results .col-item .archive-item-img{box-shadow:2px 2px 4px gray}.csj-archive .csj-archive-results .col-item .volume-info,.csj-article .csj-archive-results .col-item .volume-info{display:block;margin:8px 0;font-style:italic;font-weight:300;font-size:13px}.csj-archive .csj-archive-results .col-item .csj-article-title,.csj-article .csj-archive-results .col-item .csj-article-title{color:#007eae;margin:8px 0;display:block;font-size:18px;font-weight:600}.csj-archive .csj-archive-results .col-item .view-html,.csj-article .csj-archive-results .col-item .view-html{margin:24px 0 6px;white-space:nowrap}.csj-archive .csj-archive-results .col-item .view-ebook,.csj-article .csj-archive-results .col-item .view-ebook{margin:5px 0 30px}.csj-article .article-breadcrumb{font-size:12px;font-style:italic;color:#a7a7a7;margin:28px 0 6px}.csj-article .article-breadcrumb .seperator{margin:0 2px;font-style:normal}.csj-article .center-col{padding:0}@media (min-width:37.5em){.csj-article .center-col{padding:0 45px 0 0}}.lt-ie9 .csj-article .center-col{padding:0}.csj-article .center-col .csj-article-padding-wrap{padding:0}.csj-article .section-title.article-title{font-family:"Figtree-SemiBold",sans-serif !important;margin:0;position:relative;z-index:2;color:#3f5665;font-size:42px;line-height:46px;letter-spacing:.033em;padding-bottom:.1em !important}.csj-article .article-tagline{border-left:3px solid #55b45e;color:#3f5665;font-family:"Figtree-SemiBold",sans-serif;font-size:20px;font-weight:200;line-height:26px;margin:2px 0;margin-bottom:20px !important;padding-bottom:0 !important;padding-left:10px;position:relative;z-index:2}.csj-article .post-meta{font-family:"Figtree-Light",sans-serif;font-weight:300;letter-spacing:.032em;font-size:14px;color:#202020;position:relative;z-index:2;margin:0 0 8px}.csj-article .article-main-img{position:relative;z-index:2;padding-bottom:13px}.csj-article p{position:relative;z-index:2;font-size:1.8em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.46em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:1.2em}.csj-article b,.csj-article strong{color:#2a3a42;font-family:"Figtree-SemiBold",sans-serif}.csj-article ul,.csj-article ol{font-size:1.73em;font-weight:300;letter-spacing:.032em;line-height:1.53em;margin-bottom:1.5em;padding-top:.3em}.csj-article ul li,.csj-article ol li{margin:0 0 1em}@media screen and (-webkit-min-device-pixel-ratio:0){.csj-article ul,.csj-article ol{font-size:1.8em !important;line-height:1.56em !important}}.csj-article .inline-box{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:relative;z-index:3;width:100%;float:none;background-color:#e2e5e5;margin:0 20px 0 0;padding:10px}@media (min-width:37.5em){.csj-article .inline-box{width:25%;float:left;max-width:175px}}.lt-ie9 .csj-article .inline-box{width:25%;float:left;max-width:175px}.csj-article .inline-box .inline-title{font-family:"Figtree-Regular",sans-serif;font-size:16px;color:#a7a7a7;font-weight:400;margin:2px 0 14px;padding-bottom:1px;border-bottom:1px solid gray}.csj-article .inline-box a{display:block;font-size:14px;margin:0 0 15px}.csj-article .inline-box+p{float:right}.csj-article .text-body-headline{font-family:sans-serif;font-size:16px;font-weight:700;margin:18px 0}.csj-article .share-bottom{border-top:1px solid gray;padding:10px 0 0}.csj-article .article-comments{margin:0 0 20px;padding:0;*background-color:#dfdfdf;}.csj-article .article-comments h2{text-align:center;font-weight:400}.csj-article .detail-connect{margin:20px auto 0}.csj-article .detail-connect #tweet-cycle{margin-bottom:30px}.csj-article .detail-connect .social-media-hub-btn{visibility:hidden}.blog-homepage .content.content-page,.blog-topic .content.content-page,.blog-article .content.content-page{position:relative}
.blog-homepage section,.blog-topic section,.blog-article section{max-width:900px;margin:0;padding:0;position:relative}.blog-homepage .col-1 .col-item.hasText,.blog-topic .col-1 .col-item.hasText,.blog-article .col-1 .col-item.hasText{padding-left:0}.blog-homepage .col-1 .col-item-lg,.blog-topic .col-1 .col-item-lg,.blog-article .col-1 .col-item-lg{padding-left:0;width:100%}.blog-homepage .center-col,.blog-topic .center-col,.blog-article .center-col{padding:0}@media (min-width:37.5em){.blog-homepage .center-col,.blog-topic .center-col,.blog-article .center-col{padding-right:30px;padding-left:0}}.lt-ie9 .blog-homepage .center-col,.lt-ie9 .blog-topic .center-col,.lt-ie9 .blog-article .center-col{padding-right:30px;padding-left:0}.blog-homepage .background-image-container,.blog-topic .background-image-container,.blog-article .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:37.5em){.blog-homepage .background-image-container,.blog-topic .background-image-container,.blog-article .background-image-container{top:0}}.lt-ie9 .blog-homepage .background-image-container,.lt-ie9 .blog-topic .background-image-container,.lt-ie9 .blog-article .background-image-container{top:0}.blog-homepage .background-image-container .bg-web,.blog-topic .background-image-container .bg-web,.blog-article .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.blog-homepage .breadcrumb-container,.blog-topic .breadcrumb-container,.blog-article .breadcrumb-container{max-width:1200px;margin-left:0;margin-right:0;padding:0;margin:0}a.breadcrumb-link{border-left:2px solid #64d96e;padding-left:5px;transition:.3s all ease}a.breadcrumb-link:hover{color:#64d96e}a.breadcrumb-link:focus{background:#efefef}@media (min-width:1440px){.blog-homepage .breadcrumb-container,.blog-topic .breadcrumb-container,.blog-article .breadcrumb-container{max-width:1280px}}@media (min-width:1700px){.blog-homepage .breadcrumb-container,.blog-topic .breadcrumb-container,.blog-article .breadcrumb-container{max-width:1340px}}@media (min-width:37.5em){.blog-homepage .breadcrumb-container .breadcrumb,.blog-topic .breadcrumb-container .breadcrumb,.blog-article .breadcrumb-container .breadcrumb{padding-left:0}}.lt-ie9 .blog-homepage .breadcrumb-container .breadcrumb,.lt-ie9 .blog-topic .breadcrumb-container .breadcrumb,.lt-ie9 .blog-article .breadcrumb-container .breadcrumb{padding-left:0}.blog-homepage .section-blog-homepage,.blog-homepage .section-blog-topic,.blog-homepage .section-blog-article,.blog-topic .section-blog-homepage,.blog-topic .section-blog-topic,.blog-topic .section-blog-article,.blog-article .section-blog-homepage,.blog-article .section-blog-topic,.blog-article .section-blog-article{padding-top:0;margin:0 auto}@media (min-width:37.5em){.blog-homepage .section-blog-homepage,.blog-homepage .section-blog-topic,.blog-homepage .section-blog-article,.blog-topic .section-blog-homepage,.blog-topic .section-blog-topic,.blog-topic .section-blog-article,.blog-article .section-blog-homepage,.blog-article .section-blog-topic,.blog-article .section-blog-article{display:table;table-layout:fixed;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;width:100%}}.lt-ie9 .blog-homepage .section-blog-homepage,.lt-ie9 .blog-homepage .section-blog-topic,.lt-ie9 .blog-homepage .section-blog-article,.lt-ie9 .blog-topic .section-blog-homepage,.lt-ie9 .blog-topic .section-blog-topic,.lt-ie9 .blog-topic .section-blog-article,.lt-ie9 .blog-article .section-blog-homepage,.lt-ie9 .blog-article .section-blog-topic,.lt-ie9 .blog-article .section-blog-article{display:table;table-layout:fixed;box-sizing:border-box;width:100%}.blog-homepage .section-blog-homepage .section-title,.blog-homepage .section-blog-topic .section-title,.blog-homepage .section-blog-article .section-title,.blog-topic .section-blog-homepage .section-title,.blog-topic .section-blog-topic .section-title,.blog-topic .section-blog-article .section-title,.blog-article .section-blog-homepage .section-title,.blog-article .section-blog-topic .section-title,.blog-article .section-blog-article .section-title{margin:20px 0 30px}
.blog-homepage .section-blog-homepage .section-results-pagination,.blog-homepage .section-blog-topic .section-results-pagination,.blog-homepage .section-blog-article .section-results-pagination,.blog-topic .section-blog-homepage .section-results-pagination,.blog-topic .section-blog-topic .section-results-pagination,.blog-topic .section-blog-article .section-results-pagination,.blog-article .section-blog-homepage .section-results-pagination,.blog-article .section-blog-topic .section-results-pagination,.blog-article .section-blog-article .section-results-pagination{padding:25px 0 20px;*float:right;}.blog-homepage .featured-blog-item,.blog-topic .featured-blog-item,.blog-article .featured-blog-item{border-bottom:1px solid #a7a7a7;padding-bottom:20px}.blog-homepage .featured-blog-item .featured-blog-title,.blog-topic .featured-blog-item .featured-blog-title,.blog-article .featured-blog-item .featured-blog-title{color:#33557c;font-size:26px;font-weight:400;margin:20px 0 10px}.blog-homepage .recent-posts .recent-posts-title,.blog-topic .recent-posts .recent-posts-title,.blog-article .recent-posts .recent-posts-title{font-family:"Figtree-Regular",sans-serif;font-weight:300;font-size:20px;margin:20px 0 12px}.blog-homepage .recent-posts .post-item,.blog-topic .recent-posts .post-item,.blog-article .recent-posts .post-item{border-bottom:1px solid #a7a7a7;padding-bottom:25px;margin-bottom:30px}.blog-homepage .recent-posts .post-item:last-child,.blog-topic .recent-posts .post-item:last-child,.blog-article .recent-posts .post-item:last-child{margin-bottom:0}.blog-homepage .recent-posts .post-item .post-title,.blog-topic .recent-posts .post-item .post-title,.blog-article .recent-posts .post-item .post-title{font-family:"Figtree-Regular",sans-serif;font-size:20px;margin-bottom:8px;display:block}.blog-homepage .recent-posts .post-item .post-title{display:block}.post-snippet-body{font-size:1.6em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.4em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:1em;padding-top:.3em}.blog-homepage .recent-posts .post-item .post-meta,.blog-topic .recent-posts .post-item .post-meta,.blog-article .recent-posts .post-item .post-meta{font-size:13px;display:inline-block;line-height:17px;color:#444}.blog-homepage .recent-posts .post-item .post-meta .post-date,.blog-topic .recent-posts .post-item .post-meta .post-date,.blog-article .recent-posts .post-item .post-meta .post-date{display:inline-block;width:100%}.blog-homepage .recent-posts .post-item .post-meta .post-tags,.blog-homepage .recent-posts .post-item .post-meta .post-author,.blog-homepage .recent-posts .post-item .post-meta .post-date{width:auto !important}@media (min-width:37.5em){.blog-homepage .recent-posts .post-item .post-meta .post-date,.blog-topic .recent-posts .post-item .post-meta .post-date,.blog-article .recent-posts .post-item .post-meta .post-date{display:inline;width:auto}}.lt-ie9 .blog-homepage .recent-posts .post-item .post-meta .post-date,.lt-ie9 .blog-topic .recent-posts .post-item .post-meta .post-date,.lt-ie9 .blog-article .recent-posts .post-item .post-meta .post-date{display:inline;width:auto}.blog-homepage .recent-posts .post-item .post-meta .post-author,.blog-topic .recent-posts .post-item .post-meta .post-author,.blog-article .recent-posts .post-item .post-meta .post-author{display:inline-block}.blog-homepage .recent-posts .post-item .post-meta .post-author:after,.blog-topic .recent-posts .post-item .post-meta .post-author:after,.blog-article .recent-posts .post-item .post-meta .post-author:after{content:"\000A";white-space:pre}@media (min-width:37.5em){.blog-homepage .recent-posts .post-item .post-meta .post-author:after,.blog-topic .recent-posts .post-item .post-meta .post-author:after,.blog-article .recent-posts .post-item .post-meta .post-author:after{content:none;white-space:normal}}.lt-ie9 .blog-homepage .recent-posts .post-item .post-meta .post-author:after,.lt-ie9 .blog-topic .recent-posts .post-item .post-meta .post-author:after,.lt-ie9 .blog-article .recent-posts .post-item .post-meta .post-author:after{content:none;white-space:normal}
.blog-homepage .recent-posts .post-item .post-meta .meta-separator,.blog-topic .recent-posts .post-item .post-meta .meta-separator,.blog-article .recent-posts .post-item .post-meta .meta-separator{display:none}@media (min-width:37.5em){.blog-homepage .recent-posts .post-item .post-meta .meta-separator,.blog-topic .recent-posts .post-item .post-meta .meta-separator,.blog-article .recent-posts .post-item .post-meta .meta-separator{display:inline;margin:0 5px}}.lt-ie9 .blog-homepage .recent-posts .post-item .post-meta .meta-separator,.lt-ie9 .blog-topic .recent-posts .post-item .post-meta .meta-separator,.lt-ie9 .blog-article .recent-posts .post-item .post-meta .meta-separator{display:inline;margin:0 5px}.blog-homepage .recent-posts .post-item .post-snippet-body,.blog-topic .recent-posts .post-item .post-snippet-body,.blog-article .recent-posts .post-item .post-snippet-body{font-size:1.5em;letter-spacing:.0225em;font-family:'Figtree-Regular',arial,sans-serif;font-weight:300;line-height:1.33em;text-align:left}@media (min-width:37.5em){.blog-homepage .recent-posts .post-item .post-snippet-body,.blog-topic .recent-posts .post-item .post-snippet-body,.blog-article .recent-posts .post-item .post-snippet-body{display:block}}.lt-ie9 .blog-homepage .recent-posts .post-item .post-snippet-body,.lt-ie9 .blog-topic .recent-posts .post-item .post-snippet-body,.lt-ie9 .blog-article .recent-posts .post-item .post-snippet-body{display:block}.blog-homepage .recent-posts .post-item .post-link,.blog-topic .recent-posts .post-item .post-link,.blog-article .recent-posts .post-item .post-link{font-size:14px;display:none}@media (min-width:37.5em){.blog-homepage .recent-posts .post-item .post-link,.blog-topic .recent-posts .post-item .post-link,.blog-article .recent-posts .post-item .post-link{display:block}}.lt-ie9 .blog-homepage .recent-posts .post-item .post-link,.lt-ie9 .blog-topic .recent-posts .post-item .post-link,.lt-ie9 .blog-article .recent-posts .post-item .post-link{display:block}.blog-homepage .recent-posts .post-item .col-item-sm,.blog-topic .recent-posts .post-item .col-item-sm,.blog-article .recent-posts .post-item .col-item-sm{width:32%;float:left;padding-right:20px}.blog-homepage .recent-posts .post-item .col-item-lg,.blog-topic .recent-posts .post-item .col-item-lg,.blog-article .recent-posts .post-item .col-item-lg{width:66%;float:left}.blog-homepage .col-item,.blog-topic .col-item,.blog-article .col-item{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}.blog-homepage .col-item.hasText,.blog-topic .col-item.hasText,.blog-article .col-item.hasText{padding-top:10px}@media (min-width:37.5em){.blog-homepage .col-item.hasText,.blog-topic .col-item.hasText,.blog-article .col-item.hasText{padding-left:20px;padding-top:0}}.lt-ie9 .blog-homepage .col-item.hasText,.lt-ie9 .blog-topic .col-item.hasText,.lt-ie9 .blog-article .col-item.hasText{padding-left:20px;padding-top:0}.blog-homepage .col-item.hasText .post-meta,.blog-topic .col-item.hasText .post-meta,.blog-article .col-item.hasText .post-meta{font-size:1.4em;letter-spacing:.033em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.3em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.2em}.blog-homepage #blog-sidebar,.blog-topic #blog-sidebar,.blog-article #blog-sidebar{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;clear:both;display:block;position:relative;z-index:1;margin-bottom:0;padding-left:0;padding-right:0}.blog-homepage #blog-sidebar,.blog-article #blog-sidebar{margin-bottom:50px}@media (min-width:37.5em){.blog-homepage #blog-sidebar,.blog-topic #blog-sidebar,.blog-article #blog-sidebar{display:table-cell;width:180px;clear:none;padding-top:25px;padding-left:20px;padding-right:20px}.blog-topic #blog-sidebar{vertical-align:middle}.connect-title{padding-top:0}}@media (min-width:1025px){.blog-homepage #blog-sidebar,.blog-topic #blog-sidebar,.blog-article #blog-sidebar{padding-left:15px;padding-right:15px}}.lt-ie9 .blog-homepage #blog-sidebar,.lt-ie9 .blog-topic #blog-sidebar,.lt-ie9 .blog-article #blog-sidebar{display:table-cell;width:180px;clear:none}
.blog-homepage #blog-sidebar p,.blog-topic #blog-sidebar p,.blog-article #blog-sidebar p{font-size:14px}.blog-homepage #blog-sidebar .sidebar-connect,.blog-topic #blog-sidebar .sidebar-connect,.blog-article #blog-sidebar .sidebar-connect{display:block;border-bottom:1px solid #999;padding-bottom:12px;margin-bottom:0}.blog-homepage #blog-sidebar .sidebar-connect,.blog-article #blog-sidebar .sidebar-connect{margin-bottom:50px}@media (min-width:37.5em){.blog-homepage #blog-sidebar .sidebar-connect,.blog-topic #blog-sidebar .sidebar-connect,.blog-article #blog-sidebar .sidebar-connect{display:block}}.lt-ie9 .blog-homepage #blog-sidebar .sidebar-connect,.lt-ie9 .blog-topic #blog-sidebar .sidebar-connect,.lt-ie9 .blog-article #blog-sidebar .sidebar-connect{display:block}.blog-homepage #blog-sidebar .sidebar-connect a,.blog-topic #blog-sidebar .sidebar-connect a,.blog-article #blog-sidebar .sidebar-connect a{font-size:12px;display:block;line-height:25px;background-repeat:no-repeat;padding-left:24px;background-position:0 5px;margin-bottom:2px}.blog-homepage #blog-sidebar .sidebar-connect a.rss-icon,.blog-topic #blog-sidebar .sidebar-connect a.rss-icon,.blog-article #blog-sidebar .sidebar-connect a.rss-icon{background-image:url(https://www.ttec.com/sites/all/themes/main/img/rss-icon-blue.png)}.blog-homepage a.mail-icon i,.blog-topic a.mail-icon i,.blog-article a.mail-icon i{background-image:url(https://www.ttec.com/sites/all/themes/main/img/mail-icon-blue.png);margin:-2px 4px;width:17px;height:14px;display:inline-block;background-repeat:no-repeat}.blog-homepage #blog-sidebar .sidebar-topics ul,.blog-topic #blog-sidebar .sidebar-topics ul,.blog-article #blog-sidebar .sidebar-topics ul{list-style:none;margin:0;padding:0}.blog-homepage #blog-sidebar .sidebar-topics ul li,.blog-topic #blog-sidebar .sidebar-topics ul li,.blog-article #blog-sidebar .sidebar-topics ul li{border-bottom:1px solid #a7a7a7;padding:9px 0;font-size:14px;margin-bottom:2px}.blog-homepage #blog-sidebar .sidebar-topics ul li:last-child,.blog-topic #blog-sidebar .sidebar-topics ul li:last-child,.blog-article #blog-sidebar .sidebar-topics ul li:last-child{border-bottom:1px solid #2e311c}.blog-homepage #blog-sidebar .sidebar-topics ul li a .icon,.blog-topic #blog-sidebar .sidebar-topics ul li a .icon,.blog-article #blog-sidebar .sidebar-topics ul li a .icon{margin-right:3px;visibility:hidden}.blog-homepage #blog-sidebar .sidebar-topics ul li a.active,.blog-topic #blog-sidebar .sidebar-topics ul li a.active,.blog-article #blog-sidebar .sidebar-topics ul li a.active{color:#6bbee3}.blog-homepage #blog-sidebar .sidebar-topics ul li a.active .icon,.blog-topic #blog-sidebar .sidebar-topics ul li a.active .icon,.blog-article #blog-sidebar .sidebar-topics ul li a.active .icon{visibility:visible}.blog-homepage #blog-sidebar .tout-contain,.blog-topic #blog-sidebar .tout-contain,.blog-article #blog-sidebar .tout-contain{display:block;border-bottom:1px solid #a7a7a7}@media (min-width:37.5em){.blog-homepage #blog-sidebar .tout-contain,.blog-topic #blog-sidebar .tout-contain,.blog-article #blog-sidebar .tout-contain{display:block}}.lt-ie9 .blog-homepage #blog-sidebar .tout-contain,.lt-ie9 .blog-topic #blog-sidebar .tout-contain,.lt-ie9 .blog-article #blog-sidebar .tout-contain{display:block}.blog-homepage #blog-sidebar .tout-contain.first,.blog-topic #blog-sidebar .tout-contain.first,.blog-article #blog-sidebar .tout-contain.first{margin-top:65px}.blog-homepage #blog-sidebar .tout-contain .tout-text,.blog-topic #blog-sidebar .tout-contain .tout-text,.blog-article #blog-sidebar .tout-contain .tout-text{margin:4px 0 8px;padding-right:20px}.blog-homepage #blog-sidebar .tout-contain .tout-link,.blog-topic #blog-sidebar .tout-contain .tout-link,.blog-article #blog-sidebar .tout-contain .tout-link{display:inline-block;margin-bottom:10px}.blog-homepage #blog-sidebar .tout-contain .newsletter-text,.blog-topic #blog-sidebar .tout-contain .newsletter-text,.blog-article #blog-sidebar .tout-contain .newsletter-text{padding-right:20px;margin:0 0 14px}.blog-homepage #blog-sidebar .tout-contain .newsletter-btn,.blog-topic #blog-sidebar .tout-contain .newsletter-btn,.blog-article #blog-sidebar .tout-contain .newsletter-btn{margin-bottom:14px}
.blog-homepage #blog-sidebar .newsletter-contain,.blog-topic #blog-sidebar .newsletter-contain,.blog-article #blog-sidebar .newsletter-contain{display:block;border-bottom:1px solid #a7a7a7;margin-bottom:40px;padding-bottom:15px}@media (min-width:37.5em){.blog-homepage #blog-sidebar .newsletter-contain,.blog-topic #blog-sidebar .newsletter-contain,.blog-article #blog-sidebar .newsletter-contain{display:block}}.lt-ie9 .blog-homepage #blog-sidebar .newsletter-contain,.lt-ie9 .blog-topic #blog-sidebar .newsletter-contain,.lt-ie9 .blog-article #blog-sidebar .newsletter-contain{display:block}.blog-homepage #blog-sidebar .connect-title,.blog-homepage #blog-sidebar .topics-title,.blog-homepage #blog-sidebar .tout-title,.blog-homepage #blog-sidebar .newsletter-title,.blog-topic #blog-sidebar .connect-title,.blog-topic #blog-sidebar .topics-title,.blog-topic #blog-sidebar .tout-title,.blog-topic #blog-sidebar .newsletter-title,.blog-article #blog-sidebar .connect-title,.blog-article #blog-sidebar .topics-title,.blog-article #blog-sidebar .tout-title,.blog-article #blog-sidebar .newsletter-title{font-family:"Figtree-Regular",sans-serif;font-size:18px;font-weight:400;margin-bottom:3px}.blog-homepage #blog-sidebar .connect-title,.blog-topic #blog-sidebar .connect-title,.blog-article #blog-sidebar .connect-title{margin-bottom:0}.blog-homepage #blog-sidebar .topics-title,.blog-topic #blog-sidebar .topics-title,.blog-article #blog-sidebar .topics-title{padding-bottom:5px;border-bottom:1px solid #999}.blog-topic .section-blog-topic .section-title{margin-bottom:8px}.blog-topic .section-blog-topic .section-title-text{font-family:"Figtree-Regular",sans-serif;font-size:20px;font-weight:300;border-bottom:1px solid #999;margin:0 0 30px;padding-bottom:30px}.blog-article .section-blog-article .article-title{font-family:"Figtree-SemiBold",sans-serif !important;color:#2b3a42;font-size:42px;line-height:50px;margin:10px 0 20px}.blog-article .section-blog-article .post-meta{font-size:1.43em;letter-spacing:.033em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.33em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.4em;padding-top:0}.blog-article .section-blog-article .article-body{padding-bottom:30px;box-sizing:border-box;font-family:Figtree-Regular;font-size:17.6px;font-weight:300;letter-spacing:.03em;line-height:27px;margin:0;padding:0;width:100%}.blog-article .section-blog-article .article-body p{line-height:27px !important}.blog-article .section-blog-article .article-body p strong,.blog-article .section-blog-article .article-body p b{font-family:"Figtree-SemiBold",sans-serif}.blog-article .section-blog-article .article-body p.has-img{overflow:hidden;margin-bottom:-32px}.blog-article .section-blog-article .article-body p.has-img+p{margin-top:32px}.blog-article .section-blog-article .article-body p img{float:left;margin:0 20px 20px 0}.error-page .content.content-page{position:relative}.error-page section{max-width:1200px;margin:0 auto;padding:36px 36px 0;position:relative}.error-page .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:37.5em){.error-page .background-image-container{top:0}}.lt-ie9 .error-page .background-image-container{top:0}.error-page .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.error-page .section-title{margin:0 0 10px}.error-page .sub-headline{font-family:"Figtree-Regular",sans-serif;font-size:20px;margin:0}.error-page p{font-size:14px}.error-page p:last-child{margin-bottom:350px}.general .section-more-about{*margin-top:75px;*margin-bottom:50px;padding-top:0}.general .section-more-about{font-size:26px;margin-bottom:18px}.general .section-more-about .more-about-image{float:left;margin-right:30px}.general .section-more-about .article-title{font-family:"Figtree-Regular",sans-serif;font-weight:300}.general .section-more-about .article-detail{font-size:14px}.general .section-more-about .related-item{margin-bottom:20px}.general .content.content-page{position:relative}.general section{max-width:100%;margin:0 auto 0 auto;position:relative}
.general .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:50em){.general .background-image-container{top:-60px}}.lt-ie9 .general .background-image-container{top:-60px}.general .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.general .section-general-page{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:relative;margin:0 auto 0;z-index:1}.general .section-general-page .section-title{margin-bottom:8px;text-align:left}.general .section-general-page .text-below-heading{font-family:"Figtree-Light",sans-serif;font-weight:200;font-size:20px;margin-top:8px}.general .section-general-page p{color:#202020;letter-spacing:.032em;font-family:"Figtree-Regular",Arial,sans-serif}.general .section-downloads{display:none}@media (min-width:50em){.general .section-downloads{display:none}}.lt-ie9 .general .section-downloads{display:none}@media (min-width:50em){section.video-section{padding-right:20px}}.lt-ie9 section.video-section{padding-right:20px}section.video-section h2{margin-bottom:5px}.video-wrapper{position:relative;width:100%}.video-wrapper:before{content:"";display:block;padding-top:57.6%}.video-wrapper iframe{position:absolute;top:0;left:0;bottom:0;right:0;width:100%;height:100%}@media (min-width:37.5em){.two-col-section .col-2{overflow:hidden}.two-col-section .col-2 .col-item{float:left;width:47%}}.lt-ie9 .two-col-section .col-2{overflow:hidden}.lt-ie9 .two-col-section .col-2 .col-item{float:left;width:47%}#lightbox_video iframe{width:100%}@media (min-width:37.5em){#lightbox_video iframe{width:auto}}.lt-ie9 #lightbox_video iframe{width:auto}.general .section-general-article{margin:8px auto 0 auto}@media (min-width:50em){.general .section-general-article{margin:70px auto 0 auto}}.lt-ie9 .general .section-general-article{margin:70px auto 0 auto}.general .section-general-article .article-breadcrumb{font-size:12px;font-style:italic;color:#a7a7a7;margin-top:14px}.general .section-general-article .article-breadcrumb .seperator{margin:0 2px;font-style:normal}.general .section-general-article .article-title{margin:0;position:relative;z-index:2;color:#33557c;font-size:50px}.general .section-general-article .article-tagline{font-family:"Figtree-Light",sans-serif;font-size:20px;font-weight:200;position:relative;z-index:2;margin:0 0 8px}.general .section-general-article .post-meta{font-size:14px;position:relative;z-index:2}.general .section-general-article .article-main-img{position:relative;z-index:2}.general .section-general-article p{font-size:14px;position:relative;z-index:2}.general .section-general-article .inline-box{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:relative;z-index:3;width:100%;float:none;background-color:#e2e5e5;margin:0 20px 0 0;padding:10px}@media (min-width:37.5em){.general .section-general-article .inline-box{width:25%;float:left;max-width:175px}}.lt-ie9 .general .section-general-article .inline-box{width:25%;float:left;max-width:175px}.general .section-general-article .inline-box .inline-title{font-family:"Figtree-Regular",sans-serif;font-size:16px;color:#a7a7a7;font-weight:400;margin:2px 0 14px;padding-bottom:1px;border-bottom:1px solid gray}.general .section-general-article .inline-box a{display:block;font-size:14px;margin:0 0 15px}.general .section-general-article .inline-box+p{float:right}.general .section-general-article .text-body-headline{font-family:sans-serif;font-size:16px;font-weight:700;margin:18px 0}.general .section-general-article .share-bottom{border-top:1px solid gray;padding:10px 0 0}.general .section-general-article .article-comments{margin:0 0 20px;padding:0;*background-color:#dfdfdf;}.general .section-general-article .article-comments h2{text-align:center;font-weight:400}.general .section-general-article .detail-connect #tweet-cycle{margin-bottom:30px}.pressroom-main.main-content{padding:0}.pressroom-main .content.content-page{position:relative}.pressroom-main section{max-width:100%;margin:0 auto;padding:0;position:relative}
@media (min-width:37.5em){.pressroom-main section{padding:0}}.lt-ie9 .pressroom-main section{padding:0}.pressroom-main .col-1 .col-item.hasText{padding-left:0}.pressroom-main .col-1 .col-item-lg{padding-left:0;width:100%}.pressroom-main .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:37.5em){.pressroom-main .background-image-container{top:0}}.lt-ie9 .pressroom-main .background-image-container{top:0}.pressroom-main .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.pressroom-main .breadcrumb-container{max-width:1200px;margin-left:0;margin-right:0;padding:0;margin:0}@media (min-width:1440px){.pressroom-main .breadcrumb-container{max-width:1280px}}@media (min-width:1700px){.pressroom-main .breadcrumb-container{max-width:1340px}}.pressroom-main #pressroom-sidebar{line-height:18px;font-size:1.5em}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner{padding:40px 30px;border-top-right-radius:100px}.pressroom-main #pressroom-sidebar .pr-title{font-size:1em}.pressroom-main #pressroom-sidebar p{font-size:14px;margin-top:0}.pressroom-main #pressroom-sidebar .sidebar-connect ul{margin:0;padding:0}.pressroom-main #pressroom-sidebar .sidebar-connect ul li{list-style:none;font-size:12px;text-align:left;margin:0;padding:2px 0}.pressroom-main #pressroom-sidebar .sidebar-connect ul li a.no-style{color:#202020}.pressroom-main #pressroom-sidebar .quick-links h3{font-size:20px;line-height:26px;margin:20px 0 14px;padding:0}.pressroom-main #pressroom-sidebar .quick-links a{display:block;font-family:"Figtree-SemiBold",sans-serif !important;font-size:20px;line-height:26px;margin-bottom:14px;color:#000}.pressroom-main #pressroom-sidebar .quick-links a:hover{color:#3299ff}.pressroom-main #pressroom-sidebar .connect-title{font-family:"Figtree-Regular",sans-serif;font-size:1.6em;font-weight:400}.pressroom-main .section-pressroom .section-title{margin:25px 0 8px}.pressroom-main .section-pressroom .section-title-text{font-family:"Figtree-Light",sans-serif;font-size:2.8em;font-weight:300;color:#202020;margin:0;padding:0}h2.subsection-item-title{font-family:"Figtree-Black",sans-serif;font-size:26px;font-weight:400}h2.subsection-item-title.bottom-border{border-bottom:1px solid #c2c2c2}.pressroom-main .section-pressroom .recent-press-release-title+.view-archives-btn{margin-top:30px}.pressroom-main .section-pressroom .view-archives-btn{margin-bottom:30px}.pressroom-main .section-pressroom .press-item{margin:20px 0}.pressroom-main .section-pressroom .press-item .pr-date,.pressroom-main .section-pressroom .press-item .news-source{display:block;font-size:16px}.pressroom-main .section-pressroom .press-item .pr-title{font-family:"Figtree-SemiBold",sans-serif;margin:8px 0 4px;display:block;line-height:18px;font-size:1.5em;color:#000}.pressroom-main .section-pressroom .press-item .pr-title:hover{color:#3299ff}.pressroom-main .section-pressroom .press-item .pr-snippet{font-size:1.6em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.2em;text-align:left;margin-top:0;margin-bottom:0;padding:4px 0 8px}.pressroom-main .section-pressroom .featured{margin-bottom:20px;font-family:"Figtree-Light",sans-serif;background:#7ef588;padding-bottom:20px}.pressroom-main .section-pressroom .featured .subsection-item-title{font-size:19px;line-height:26px}.pressroom-main .section-pressroom .featured .subsection-item-title a,.pressroom-main .section-pressroom .featured .subsection-item-title a:hover{color:#000}.pressroom-main .section-pressroom .featured .section-title-text{margin:0 0 25px;font-size:2.5em}.pressroom-main .section-pressroom .featured h1{font-family:'Figtree-Black',arial,sans-serif !important;font-size:22px;line-height:1;margin-top:40px;margin-left:20px}.pressroom-main .section-pressroom .featured .featured-masthead-copy{background:#fff;border-top:10px solid #55b45e;padding:14px;margin:0 20px}.pressroom-main .section-pressroom .featured .read-pr-btn{font-size:1.6em;font-family:'Figtree-SemiBold',Arial,sans-serif}
.pressroom-main .section-pressroom .btn-small-blue{border-radius:0 !important;padding:10px 16px !important}.pressroom-main .section-pressroom .pr-body{overflow:hidden}.pressroom-main .section-pressroom .recent-pr-container .press-item{border-bottom:1px solid #999;padding-bottom:12px;margin-bottom:12px}.pressroom-main .section-pressroom .in-the-news-contain .press-item{margin:0 0 20px;background:#fff;border:1px solid #000;padding:20px 60px 20px 20px}.pressroom-main .section-pressroom .in-the-news-contain .press-item h3{font-family:'Figtree-Black',arial,sans-serif !important;line-height:1.3em}.pressroom-main .section-pressroom .in-the-news-contain img.news_source_thumb{margin-left:auto;margin-right:auto;display:block}.pressroom-main .section-pressroom .featured-items{border-bottom:1px solid #c2c2c2;margin-bottom:40px;padding:0}.pressroom-main .section-pressroom .featured-items .featured-item img{display:block;margin-left:auto;margin-right:auto}.pressroom-main .section-pressroom .featured-items .featured-item a{font-size:2em;letter-spacing:.032em;font-family:'Figtree-Light',Arial,sans-serif;font-weight:300;line-height:1.2em;text-align:left;margin-top:0;margin-bottom:0;padding:4px 0 8px;color:#202020}.pressroom-main .section-pressroom .nr-content{max-width:1200px;margin-left:auto;margin-right:auto;float:none;display:block;clear:both}.pressroom-main .section-pressroom .pressroom-footer{background:#e8f5f4;margin-top:60px;padding:40px 0}.pressroom-main .section-pressroom .pressroom-footer .sub-section{display:flex;flex-direction:column;align-items:flex-start;flex-wrap:nowrap}.pressroom-main .section-pressroom .pressroom-footer .press-item{margin:40px}.pressroom-main .section-pressroom .pressroom-footer .newsroom-resource-container p,.pressroom-main .section-pressroom .pressroom-footer-boilerplate p{font-size:17px}.pressroom-main .section-pressroom .in-the-news-wysiwyg{position:relative;margin-top:20px}.pressroom-main .section-pressroom .in-the-news-wysiwyg:before{content:"";position:absolute;display:block;background:#90ee90;width:100%;height:100%;left:-20px;top:20px;z-index:-1}@media (min-width:768px){.pressroom-main .section-pressroom .featured .featured-masthead-copy{border-top:20px solid #55b45e;border-top:20px solid #55b45e;padding:30px 40px;margin:0 0 40px}.pressroom-main .section-pressroom .featured h1{font-size:32px;margin-top:60px;margin-left:0;margin-bottom:20px}.pressroom-main .section-pressroom .nr-content{padding:40px 0 0}.pressroom-main .section-pressroom .featured .subsection-item-title{font-size:30px;line-height:40px}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner{border-top-right-radius:60px;background:#c8fc8b;padding:20px}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner h2.subsection-item-title{position:relative;font-size:22px;padding-bottom:5px}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner h2.subsection-item-title:after{content:">>";position:absolute;top:0;left:-20px;color:#3299ff;font-size:14px}.pressroom-main .section-pressroom .pressroom-footer{padding:60px 0}.pressroom-main .section-pressroom .pressroom-footer .press-item{margin:20px 0}.pressroom-main .section-pressroom .pressroom-footer .sub-section{display:flex;flex-direction:row;flex-wrap:wrap;align-items:normal;justify-content:space-around}.pressroom-main .section-pressroom .pressroom-footer .newsroom-resource-container .press-item{margin-top:20px}}@media (min-width:1200px){.pressroom-main .section-pressroom .featured{border-bottom-right-radius:100px}.pressroom-main .section-pressroom .featured .subsection-item-title{font-size:26px;line-height:34px}h2.subsection-item-title{font-size:22px}.pressroom-main #pressroom-sidebar{margin-top:60px}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner{border-top-right-radius:100px;background:#c8fc8b;padding:40px 30px}}@media (min-width:1440px){.pressroom-main .section-pressroom .nr-content{max-width:1280px;margin-left:auto;margin-right:auto;float:none;display:block}}@media (min-width:1600px){.pressroom-main .section-pressroom .featured .subsection-item-title{font-size:28px;line-height:38px}
h2.subsection-item-title{font-size:26px}.pressroom-main .section-pressroom .nr-content.pressroom-flex-row{display:flex;flex-direction:row;align-items:stretch}.pressroom-main #pressroom-sidebar{padding-right:60px}.pressroom-main #pressroom-sidebar .pressroom-sisebar-white-bg{background:#fff}.pressroom-main #pressroom-sidebar .pressroom-sidebar-inner{padding:40px 30px 40px 40px}}@media (min-width:1700px){.pressroom-main .section-pressroom .nr-content{max-width:1520px;margin-left:auto;margin-right:auto;float:none;display:block}.pressroom-main .section-pressroom .featured .subsection-item-title{font-size:30px;line-height:40px}}.pressroom-main .section-pressroom .featured-items .featured-item .wysiwyg-field:hover{color:#6bbee3}.pressroom-main .section-pressroom .resources a{margin-bottom:10px;display:block}.pressroom-main .section-pressroom .resources a:last-child{margin-bottom:0}.pressroom-main .section-pressroom .content-container{max-width:1200px;display:block;margin:0 auto;float:none;padding:0}@media (min-width:1440px){.pressroom-main .section-pressroom .content-container{max-width:1280px;display:block;margin:0 auto;float:none;padding:0}}@media (min-width:1700px){.pressroom-main .section-pressroom .content-container{max-width:1520px;display:block;margin:0 auto;float:none;padding:0}}.no-gutter{padding:0}.section-search-body{margin-top:0;padding:10px 15px}@media (min-width:37.5em){.section-search-body{max-width:1200px;margin:40px auto 1em}}.lt-ie9 .section-search-body{max-width:1200px;margin:40px auto 1em}.section-search-body .page-name-sub-heading{*max-width:100%;margin:0 auto 8px;display:block;line-height:14px;font-weight:200;font-size:20px;color:#a7a7a7;font-family:"Figtree-Light",sans-serif}@media (min-width:37.5em){.section-search-body .page-name-sub-heading{font-size:26px}}.lt-ie9 .section-search-body .page-name-sub-heading{font-size:26px}.section-search-body .section-title{margin:5px 0 10px;font-size:42px;font-weight:200}.section-search-body .parent-title{font-size:15px;margin:10px 0 5px;display:inline-block}.section-search-body .facetapi-tags,.section-search-body .facetapi-type,.section-search-body .facetapi-topics{margin-left:0}.section-search-body .facetapi-tags .has-children,.section-search-body .facetapi-tags .section,.section-search-body .facetapi-type .has-children,.section-search-body .facetapi-type .section,.section-search-body .facetapi-topics .has-children,.section-search-body .facetapi-topics .section{list-style:none;background-color:#e2e5e5;padding:10px;border-radius:5px;margin:0 0 10px;font-size:12px}.section-search-body .facetapi-tags .has-children .no-children.active,.section-search-body .facetapi-tags .section .no-children.active,.section-search-body .facetapi-type .has-children .no-children.active,.section-search-body .facetapi-type .section .no-children.active,.section-search-body .facetapi-topics .has-children .no-children.active,.section-search-body .facetapi-topics .section .no-children.active{padding-left:18px;font-weight:700}.section-search-body .facetapi-tags .has-children.filter-shown .facet-title,.section-search-body .facetapi-tags .section.filter-shown .facet-title,.section-search-body .facetapi-type .has-children.filter-shown .facet-title,.section-search-body .facetapi-type .section.filter-shown .facet-title,.section-search-body .facetapi-topics .has-children.filter-shown .facet-title,.section-search-body .facetapi-topics .section.filter-shown .facet-title{margin-bottom:15px}@media (min-width:37.5em){.section-search-body .facetapi-tags .has-children.filter-shown .facet-title,.section-search-body .facetapi-tags .section.filter-shown .facet-title,.section-search-body .facetapi-type .has-children.filter-shown .facet-title,.section-search-body .facetapi-type .section.filter-shown .facet-title,.section-search-body .facetapi-topics .has-children.filter-shown .facet-title,.section-search-body .facetapi-topics .section.filter-shown .facet-title{margin-bottom:15px}}.lt-ie9 .section-search-body .facetapi-tags .has-children.filter-shown .facet-title,.lt-ie9 .section-search-body .facetapi-tags .section.filter-shown .facet-title,.lt-ie9 .section-search-body .facetapi-type .has-children.filter-shown .facet-title,.lt-ie9 .section-search-body .facetapi-type .section.filter-shown .facet-title,.lt-ie9 .section-search-body .facetapi-topics .has-children.filter-shown .facet-title,.lt-ie9 .section-search-body .facetapi-topics .section.filter-shown .facet-title{margin-bottom:15px}
.section-search-body .facetapi-tags .has-children.filter-shown .facet-title:after,.section-search-body .facetapi-tags .section.filter-shown .facet-title:after,.section-search-body .facetapi-type .has-children.filter-shown .facet-title:after,.section-search-body .facetapi-type .section.filter-shown .facet-title:after,.section-search-body .facetapi-topics .has-children.filter-shown .facet-title:after,.section-search-body .facetapi-topics .section.filter-shown .facet-title:after{content:'\25B3'}.section-search-body .facetapi-tags .has-children.filter-shown .item-list,.section-search-body .facetapi-tags .section.filter-shown .item-list,.section-search-body .facetapi-type .has-children.filter-shown .item-list,.section-search-body .facetapi-type .section.filter-shown .item-list,.section-search-body .facetapi-topics .has-children.filter-shown .item-list,.section-search-body .facetapi-topics .section.filter-shown .item-list{display:block;margin-top:0}@media (min-width:37.5em){.section-search-body .facetapi-tags .has-children.filter-shown .item-list,.section-search-body .facetapi-tags .section.filter-shown .item-list,.section-search-body .facetapi-type .has-children.filter-shown .item-list,.section-search-body .facetapi-type .section.filter-shown .item-list,.section-search-body .facetapi-topics .has-children.filter-shown .item-list,.section-search-body .facetapi-topics .section.filter-shown .item-list{margin-top:0}}.lt-ie9 .section-search-body .facetapi-tags .has-children.filter-shown .item-list,.lt-ie9 .section-search-body .facetapi-tags .section.filter-shown .item-list,.lt-ie9 .section-search-body .facetapi-type .has-children.filter-shown .item-list,.lt-ie9 .section-search-body .facetapi-type .section.filter-shown .item-list,.lt-ie9 .section-search-body .facetapi-topics .has-children.filter-shown .item-list,.lt-ie9 .section-search-body .facetapi-topics .section.filter-shown .item-list{margin-top:0}.section-search-body .facetapi-tags .has-children .item-list .has-children,.section-search-body .facetapi-tags .has-children .item-list .section,.section-search-body .facetapi-tags .section .item-list .has-children,.section-search-body .facetapi-tags .section .item-list .section,.section-search-body .facetapi-type .has-children .item-list .has-children,.section-search-body .facetapi-type .has-children .item-list .section,.section-search-body .facetapi-type .section .item-list .has-children,.section-search-body .facetapi-type .section .item-list .section,.section-search-body .facetapi-topics .has-children .item-list .has-children,.section-search-body .facetapi-topics .has-children .item-list .section,.section-search-body .facetapi-topics .section .item-list .has-children,.section-search-body .facetapi-topics .section .item-list .section{padding:0;margin:0}.section-search-body .facetapi-tags .has-children li,.section-search-body .facetapi-tags .section li,.section-search-body .facetapi-type .has-children li,.section-search-body .facetapi-type .section li,.section-search-body .facetapi-topics .has-children li,.section-search-body .facetapi-topics .section li{margin:0 0 4px;line-height:18px;position:relative}.section-search-body .facetapi-tags .has-children li input,.section-search-body .facetapi-tags .section li input,.section-search-body .facetapi-type .has-children li input,.section-search-body .facetapi-type .section li input,.section-search-body .facetapi-topics .has-children li input,.section-search-body .facetapi-topics .section li input{position:absolute;top:2px;left:0}.section-search-body .facetapi-tags .has-children li input[type=checkbox]:checked+a,.section-search-body .facetapi-tags .section li input[type=checkbox]:checked+a,.section-search-body .facetapi-type .has-children li input[type=checkbox]:checked+a,.section-search-body .facetapi-type .section li input[type=checkbox]:checked+a,.section-search-body .facetapi-topics .has-children li input[type=checkbox]:checked+a,.section-search-body .facetapi-topics .section li input[type=checkbox]:checked+a{*color:#2e311c;font-weight:700}.section-search-body .facetapi-tags .has-children li label,.section-search-body .facetapi-tags .section li label,.section-search-body .facetapi-type .has-children li label,.section-search-body .facetapi-type .section li label,.section-search-body .facetapi-topics .has-children li label,.section-search-body .facetapi-topics .section li label{display:none}
.section-search-body .facetapi-tags .has-children li a,.section-search-body .facetapi-tags .section li a,.section-search-body .facetapi-type .has-children li a,.section-search-body .facetapi-type .section li a,.section-search-body .facetapi-topics .has-children li a,.section-search-body .facetapi-topics .section li a{color:#202020;display:block;margin-left:18px}.section-search-body .facetapi-tags .has-children .facet-title,.section-search-body .facetapi-tags .section .facet-title,.section-search-body .facetapi-type .has-children .facet-title,.section-search-body .facetapi-type .section .facet-title,.section-search-body .facetapi-topics .has-children .facet-title,.section-search-body .facetapi-topics .section .facet-title{margin:0;font-size:16px;font-weight:400;color:gray;cursor:pointer}@media (min-width:37.5em){.section-search-body .facetapi-tags .has-children .facet-title,.section-search-body .facetapi-tags .section .facet-title,.section-search-body .facetapi-type .has-children .facet-title,.section-search-body .facetapi-type .section .facet-title,.section-search-body .facetapi-topics .has-children .facet-title,.section-search-body .facetapi-topics .section .facet-title{margin:0;cursor:pointer}}.lt-ie9 .section-search-body .facetapi-tags .has-children .facet-title,.lt-ie9 .section-search-body .facetapi-tags .section .facet-title,.lt-ie9 .section-search-body .facetapi-type .has-children .facet-title,.lt-ie9 .section-search-body .facetapi-type .section .facet-title,.lt-ie9 .section-search-body .facetapi-topics .has-children .facet-title,.lt-ie9 .section-search-body .facetapi-topics .section .facet-title{margin:0;cursor:pointer}.section-search-body .facetapi-tags .has-children .facet-title:after,.section-search-body .facetapi-tags .section .facet-title:after,.section-search-body .facetapi-type .has-children .facet-title:after,.section-search-body .facetapi-type .section .facet-title:after,.section-search-body .facetapi-topics .has-children .facet-title:after,.section-search-body .facetapi-topics .section .facet-title:after{content:'\25BD';float:right;line-height:26px}@media (min-width:37.5em){.section-search-body .facetapi-tags .has-children .facet-title:after,.section-search-body .facetapi-tags .section .facet-title:after,.section-search-body .facetapi-type .has-children .facet-title:after,.section-search-body .facetapi-type .section .facet-title:after,.section-search-body .facetapi-topics .has-children .facet-title:after,.section-search-body .facetapi-topics .section .facet-title:after{line-height:normal}}.lt-ie9 .section-search-body .facetapi-tags .has-children .facet-title:after,.lt-ie9 .section-search-body .facetapi-tags .section .facet-title:after,.lt-ie9 .section-search-body .facetapi-type .has-children .facet-title:after,.lt-ie9 .section-search-body .facetapi-type .section .facet-title:after,.lt-ie9 .section-search-body .facetapi-topics .has-children .facet-title:after,.lt-ie9 .section-search-body .facetapi-topics .section .facet-title:after{line-height:normal}.section-search-body .facetapi-tags .has-children .item-list,.section-search-body .facetapi-tags .section .item-list,.section-search-body .facetapi-type .has-children .item-list,.section-search-body .facetapi-type .section .item-list,.section-search-body .facetapi-topics .has-children .item-list,.section-search-body .facetapi-topics .section .item-list{display:none}@media (min-width:37.5em){.section-search-body .facetapi-tags .has-children .item-list,.section-search-body .facetapi-tags .section .item-list,.section-search-body .facetapi-type .has-children .item-list,.section-search-body .facetapi-type .section .item-list,.section-search-body .facetapi-topics .has-children .item-list,.section-search-body .facetapi-topics .section .item-list{display:none}}.lt-ie9 .section-search-body .facetapi-tags .has-children .item-list,.lt-ie9 .section-search-body .facetapi-tags .section .item-list,.lt-ie9 .section-search-body .facetapi-type .has-children .item-list,.lt-ie9 .section-search-body .facetapi-type .section .item-list,.lt-ie9 .section-search-body .facetapi-topics .has-children .item-list,.lt-ie9 .section-search-body .facetapi-topics .section .item-list{display:none}
.section-search-body .filter-results-heading{display:none;font-family:"Figtree-Regular",sans-serif;font-size:20px;font-weight:300;margin:0 0 8px;text-align:left}@media (min-width:37.5em){.section-search-body .filter-results-heading{display:block}}.lt-ie9 .section-search-body .filter-results-heading{display:block}@media (min-width:37.5em){.section-search-body .filter-wrapper{*width:25%;width:160px;float:right}}.lt-ie9 .section-search-body .filter-wrapper{*width:25%;width:160px;float:right}@media (min-width:61.25em){.section-search-body .filter-wrapper{width:225px}}.lt-ie9 .section-search-body .filter-wrapper{width:225px}.section-search-body .filter-contain{background-color:#e2e5e5;padding:10px 15px;border-radius:5px;margin-bottom:10px}.section-search-body .filter-contain .filter-category-title{font-family:"Figtree-Regular",sans-serif;font-weight:400;margin:0;font-size:16px}@media (min-width:37.5em){.section-search-body .filter-contain .filter-category-title{font-size:18px;margin:0 0 20px}}.lt-ie9 .section-search-body .filter-contain .filter-category-title{font-size:18px;margin:0 0 20px}.section-search-body .filter-contain .filter-category-title .icon_menu-down-arrow{color:#a7a7a7;float:right}@media (min-width:37.5em){.section-search-body .filter-contain .filter-category-title .icon_menu-down-arrow{display:none}}.lt-ie9 .section-search-body .filter-contain .filter-category-title .icon_menu-down-arrow{display:none}.section-search-body .filter-contain ul{list-style:none;margin:0;font-size:12px;display:none;color:#202020}@media (min-width:37.5em){.section-search-body .filter-contain ul{display:block}}.lt-ie9 .section-search-body .filter-contain ul{display:block}.section-search-body .filter-contain ul li{margin-bottom:4px}.section-search-body .filter-contain ul li label{display:inline-block;line-height:16px;width:70%}.section-search-body .search-results{max-width:100%;padding-top:42px}@media (min-width:37.5em){.section-search-body .search-results{width:auto;overflow:hidden}}.lt-ie9 .section-search-body .search-results{width:auto;overflow:hidden}@media (min-width:37.5em){.section-search-body .search-results #intelliresponse-container{margin-right:20px}}.lt-ie9 .section-search-body .search-results #intelliresponse-container{margin-right:20px}.section-search-body .search-results .result-container{padding:1.5em 0;border-bottom:1px solid #ddd;font-size:14px;line-height:.4em}@media (min-width:37.5em){.section-search-body .search-results .result-container{margin-right:20px}}.lt-ie9 .section-search-body .search-results .result-container{margin-right:20px}@media (min-width:37.5em){.section-search-body .search-results .result-container:first-child{padding-top:0}}.lt-ie9 .section-search-body .search-results .result-container:first-child{padding-top:0}.section-search-body .search-results .result-container .col{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}@media (min-width:37.5em){.section-search-body .search-results .result-container .col{float:left;height:100%;width:10%}}.lt-ie9 .section-search-body .search-results .result-container .col{float:left;height:100%;width:10%}.section-search-body .search-results .result-container .col-wide{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box}@media (min-width:37.5em){.section-search-body .search-results .result-container .col-wide{width:89.9%;padding-left:20px}}.lt-ie9 .section-search-body .search-results .result-container .col-wide{width:89.9%;padding-left:20px}.section-search-body .search-results .result-container .search_breadcrumbs{color:#a7a7a7;font-style:italic;font-size:12px;padding:7px 0 4px}.section-search-body .search-results .result-container .search_breadcrumbs .separator{color:#ccc;font-style:normal;margin:0 4px}.section-search-body .search-results .result-container p.category-name{margin-top:.25em;color:#a7a7a7;font-style:italic;font-size:12px}.section-search-body .search-results .result-container p.results-body{font-size:14px;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.2em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.2em;padding-top:.2em}
.section-search-body .search-results .result-container .result-circle{display:none}@media (min-width:37.5em){.section-search-body .search-results .result-container .result-circle{display:block}}.lt-ie9 .section-search-body .search-results .result-container .result-circle{display:block}.section-search-body .search-results .result-container .result-link{display:block;margin-top:20px;font-weight:700;line-height:1.1em}@media (min-width:37.5em){.section-search-body .search-results .result-container .result-link{margin-top:0}}.lt-ie9 .section-search-body .search-results .result-container .result-link{margin-top:0}.section-search-body .search-results .result-container.no-image .col{display:none;width:0}.section-search-body .search-results .result-container.no-image .col-wide{display:block;width:100%;padding-left:0}.section-results-pagination{padding:0 36px;text-align:right;color:#202020;font-size:18px;margin-bottom:2em}@media (min-width:37.5em){.section-results-pagination{padding-right:5px;margin-top:15px}}.lt-ie9 .section-results-pagination{padding-right:5px;margin-top:15px}#intelliresponse-container{border:2px solid #f7931d;background-color:#fff;padding:2em 1em .5em;color:#888;position:relative;margin-bottom:40px;display:none}#humanify-link{position:absolute;top:-44px;right:5px;z-index:111}#intelliresponse-container:after{content:' ';background-image:url(https://www.ttec.com/sites/all/themes/main/img/OurBestAnswerGraphic.png);background-repeat:no-repeat;width:137px;height:76px;position:absolute;top:-48px;right:0}#intelliresponse-container.show{display:block}#intelliresponse-container #intelliresponse-results h1,#intelliresponse-container #intelliresponse-suggested h1{font-weight:400;font-family:sans-serif}#intelliresponse-container #intelliresponse-results h2,#intelliresponse-container #intelliresponse-suggested h2{font-weight:400;font-family:sans-serif}#intelliresponse-container #intelliresponse-results p,#intelliresponse-container #intelliresponse-suggested p{font-size:16px}.search-results-count{font-size:14px;color:#202020;border-bottom:1px solid #ddd;padding:0 0 4px;margin-right:20px}.search-results-count span{font-weight:700}#intelliresponse-results{margin-bottom:1em;font-size:14px}#intelliresponse-suggested{margin-bottom:1em;font-size:14px;margin-left:1.5em;color:#33557c}@media (min-width:50em){.thought-leadership .content.content-page{position:relative}.thought-leadership section{max-width:100% !important;margin:0 auto 0 auto;padding:30px 0 0;position:relative}.thought-leadership section.section-thought-leadership-results{max-width:1266px!important}.thought-leadership section.section-thought-leadership-results.case-studies{max-width:1266px!important}}@media (min-width:1440px){.thought-leadership section.section-thought-leadership-results{max-width:1280px!important}.thought-leadership section.section-thought-leadership-results.case-studies{max-width:1280px!important}.thought-leadership section{max-width:1280px;margin:0 auto 0 auto;padding:30px 0 0;position:relative}}@media (min-width:1700px){.thought-leadership section.section-thought-leadership-results{max-width:1340px!important}.thought-leadership section.section-thought-leadership-results.case-studies{max-width:1340px!important}.thought-leadership section{max-width:1340px;margin:0 auto 0 auto;padding:30px 0 0;position:relative}}@media (min-width:50em){.thought-leadership section{padding:0}}.lt-ie9 .thought-leadership section{padding:0}.thought-leadership .background-image-container{width:779px;position:relative;margin:0 auto;top:-45px}@media (min-width:37.5em){.thought-leadership .background-image-container{top:-70px}}.lt-ie9 .thought-leadership .background-image-container{top:-70px}.thought-leadership .background-image-container .bg-web{display:block;position:absolute;top:0;left:72px;z-index:0}.thought-leadership .section-thought-leadership{margin-top:0;padding-top:0}.thought-leadership .section-thought-leadership .view-filters{display:none}.view-thought-leadership .views-exposed-widget.views-submit-button{display:none}.view-thought-leadership #masthead-dot-lines{padding:10px 0}
.thought-leadership .section-thought-leadership .loading span{font-size:1.9em;font-weight:700;letter-spacing:3px;color:#202020}@media (min-width:37.5em){.thought-leadership .section-thought-leadership{margin-top:0}}.lt-ie9 .thought-leadership .section-thought-leadership{margin-top:0}.thought-leadership .section-thought-leadership .section-below-title{font-size:14px}.thought-leadership .section-thought-leadership #thought-leadership-form{font-family:"Figtree-Regular",sans-serif;font-weight:300;font-size:20px;color:#202020}.thought-leadership .section-thought-leadership #thought-leadership-form select{margin:6px 0}.thought-leadership .section-thought-leadership #thought-leadership-form #select-type,.thought-leadership .section-thought-leadership #thought-leadership-form #select-type+.chosen-container{width:80% !important}.thought-leadership .section-thought-leadership #thought-leadership-form #select-topic,.thought-leadership .section-thought-leadership #thought-leadership-form #select-topic+.chosen-container{width:80% !important}.thought-leadership .section-thought-leadership #thought-leadership-form #select-industry,.thought-leadership .section-thought-leadership #thought-leadership-form #select-industry+.chosen-container{width:80% !important}@media (min-width:37.5em){.thought-leadership .section-thought-leadership #thought-leadership-form #select-industry,.thought-leadership .section-thought-leadership #thought-leadership-form #select-industry+.chosen-container{width:80% !important}}.lt-ie9 .thought-leadership .section-thought-leadership #thought-leadership-form #select-industry,.lt-ie9 .thought-leadership .section-thought-leadership #thought-leadership-form #select-industry+.chosen-container{width:300px !important}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container{margin:0 6px 8px;font-size:20px}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container.chosen-with-drop .chosen-single div b{background-position:-39px -3px}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-single{background:0 0;background-color:#f0f1f1;border-color:#33557c;color:#33557c;padding:5px 0 5px 12px}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-single div b{background-position:-4px -3px;position:relative;left:-6px}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-drop{border-color:#33557c;color:#33557c;background-color:#f0f1f1}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-drop .chosen-results{margin:0;padding:0}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-drop .chosen-results li{padding:6px 12px;line-height:20px}.thought-leadership .section-thought-leadership #thought-leadership-form .chosen-container .chosen-drop .chosen-results .highlighted{*margin-left:-1px;background:0 0;background-color:#6bbee3;color:#33557c}.thought-leadership .section-thought-leadership #thought-leadership-form .form-btn-contain{margin-top:20px;text-align:left}.thought-leadership .section-thought-leadership #thought-leadership-form .form-btn-contain button{padding:12px 16px;font-size:14px}.thought-leadership .section-thought-leadership #thought-leadership-form .form-btn-contain .form-reset{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;display:inline-block;*font-size:14px;background-color:#fff;padding-top:5px;padding-bottom:5px;border:0}.thought-leadership .section-thought-leadership #thought-leadership-form .form-btn-contain .form-reset:focus{color:#33557c}.thought-leadership .section-thought-leadership .thought-leadership-results{margin-top:24px;border-top:1px solid gray;border-bottom:1px solid gray;padding:0 0 30px}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-size:14px;width:100%;float:left;padding:20px;margin-bottom:40px}
@media (min-width:37.5em){.thought-leadership .section-thought-leadership .thought-leadership-results .result-item{width:32%;margin-bottom:0}}.lt-ie9 .thought-leadership .section-thought-leadership .thought-leadership-results .result-item{width:32%;margin-bottom:0}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item .result-image{display:block;margin:0 auto}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item .result-title{font-weight:700}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item .category-title{font-style:italic;margin-bottom:10px}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item .result-content{margin-top:10px}.thought-leadership .section-thought-leadership .thought-leadership-results .result-item p{margin:20px 0}.thought-leadership .section-results-pagination{padding-bottom:20px}.contactUsCTA1{padding-top:80px !important}.contactUsCTA2{padding-bottom:80px !important}@media (min-width:37.5em){.thought-leadership .section-results-pagination{padding:25px 0 20px}}.lt-ie9 .thought-leadership .section-results-pagination{padding:25px 0 20px}.chosen-container{position:relative;display:inline-block;vertical-align:middle;font-size:13px;zoom:1;*display:inline;-webkit-user-select:none;-moz-user-select:none;user-select:none}.chosen-container .chosen-drop{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:absolute;top:100%;left:-9999px;z-index:1010;width:100%;border:1px solid #aaa;border-top:0;background:#fff;box-shadow:0 4px 5px rgba(0,0,0,.15)}.chosen-container.chosen-with-drop .chosen-drop{left:0}.chosen-container a{cursor:pointer}.chosen-container-single .chosen-single{position:relative;display:block;overflow:hidden;padding:0 0 0 8px;height:23px;border:1px solid #aaa;border-radius:5px;background-color:#fff;background:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(20%,#fff),color-stop(50%,#f6f6f6),color-stop(52%,#eee),color-stop(100%,#f4f4f4));background:-webkit-linear-gradient(top,#fff 20%,#f6f6f6 50%,#eee 52%,#f4f4f4 100%);background:-moz-linear-gradient(top,#fff 20%,#f6f6f6 50%,#eee 52%,#f4f4f4 100%);background:-o-linear-gradient(top,#fff 20%,#f6f6f6 50%,#eee 52%,#f4f4f4 100%);background:linear-gradient(top,#fff 20%,#f6f6f6 50%,#eee 52%,#f4f4f4 100%);background-clip:padding-box;box-shadow:0 0 3px #fff inset,0 1px 1px rgba(0,0,0,.1);color:#444;text-decoration:none;white-space:nowrap;line-height:24px}.chosen-container-single .chosen-default{color:#999}.chosen-container-single .chosen-single span{display:block;overflow:hidden;margin-right:26px;text-overflow:ellipsis;white-space:nowrap}.chosen-container-single .chosen-single-with-deselect span{margin-right:38px}.chosen-container-single .chosen-single abbr{position:absolute;top:6px;right:26px;display:block;width:12px;height:12px;background:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) -42px 1px no-repeat;font-size:1px}.chosen-container-single .chosen-single abbr:hover{background-position:-42px -10px}.chosen-container-single.chosen-disabled .chosen-single abbr:hover{background-position:-42px -10px}.chosen-container-single .chosen-single div{position:absolute;top:0;right:0;display:block;width:18px;height:100%}.chosen-container-single .chosen-single div b{display:block;width:100%;height:100%;background:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) no-repeat 0px 2px}.chosen-container-single .chosen-search{position:relative;z-index:1010;margin:0;padding:3px 4px;white-space:nowrap}.chosen-container-single .chosen-search input[type=text]{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;margin:1px 0;padding:4px 20px 4px 5px;width:100%;height:auto;outline:0;border:1px solid #aaa;background:#fff url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) no-repeat 100% -20px;background:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) no-repeat 100% -20px;font-size:1em;font-family:sans-serif;line-height:normal;border-radius:0}
.chosen-container-single .chosen-drop{margin-top:-1px;border-radius:0 0 4px 4px;background-clip:padding-box}.chosen-container-single.chosen-container-single-nosearch .chosen-search{position:absolute;left:-9999px}.chosen-container .chosen-results{position:relative;overflow-x:hidden;overflow-y:auto;margin:0 4px 4px 0;padding:0 0 0 4px;max-height:240px;-webkit-overflow-scrolling:touch}.chosen-container .chosen-results li{display:none;margin:0;padding:5px 6px;list-style:none;line-height:15px;-webkit-touch-callout:none}.chosen-container .chosen-results li.active-result{display:list-item;cursor:pointer}.chosen-container .chosen-results li.disabled-result{display:list-item;color:#ccc;cursor:default}.chosen-container .chosen-results li.highlighted{background-color:#3875d7;background-image:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(20%,#3875d7),color-stop(90%,#2a62bc));background-image:-webkit-linear-gradient(#3875d7 20%,#2a62bc 90%);background-image:-moz-linear-gradient(#3875d7 20%,#2a62bc 90%);background-image:-o-linear-gradient(#3875d7 20%,#2a62bc 90%);background-image:linear-gradient(#3875d7 20%,#2a62bc 90%);color:#fff}.chosen-container .chosen-results li.no-results{display:list-item;background:#f4f4f4}.chosen-container .chosen-results li.group-result{display:list-item;font-weight:700;cursor:default}.chosen-container .chosen-results li.group-option{padding-left:15px}.chosen-container .chosen-results li em{font-style:normal;text-decoration:underline}.chosen-container-multi .chosen-choices{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;position:relative;overflow:hidden;margin:0;padding:0;width:100%;height:auto !important;height:1%;border:1px solid #aaa;background-color:#fff;background-image:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(1%,#eee),color-stop(15%,#fff));background-image:-webkit-linear-gradient(#eee 1%,#fff 15%);background-image:-moz-linear-gradient(#eee 1%,#fff 15%);background-image:-o-linear-gradient(#eee 1%,#fff 15%);background-image:linear-gradient(#eee 1%,#fff 15%);cursor:text}.chosen-container-multi .chosen-choices li{float:left;list-style:none}.chosen-container-multi .chosen-choices li.search-field{margin:0;padding:0;white-space:nowrap}.chosen-container-multi .chosen-choices li.search-field input[type=text]{margin:1px 0;padding:5px;height:15px;outline:0;border:0 !important;background:0 0 !important;box-shadow:none;color:#666;font-size:100%;font-family:sans-serif;line-height:normal;border-radius:0}.chosen-container-multi .chosen-choices li.search-field .default{color:#999}.chosen-container-multi .chosen-choices li.search-choice{position:relative;margin:3px 0 3px 5px;padding:3px 20px 3px 5px;border:1px solid #aaa;border-radius:3px;background-color:#e4e4e4;background-image:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(20%,#f4f4f4),color-stop(50%,#f0f0f0),color-stop(52%,#e8e8e8),color-stop(100%,#eee));background-image:-webkit-linear-gradient(#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:-moz-linear-gradient(#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:-o-linear-gradient(#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:linear-gradient(#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-clip:padding-box;box-shadow:0 0 2px #fff inset,0 1px 0 rgba(0,0,0,.05);color:#333;line-height:13px;cursor:default}.chosen-container-multi .chosen-choices li.search-choice .search-choice-close{position:absolute;top:4px;right:3px;display:block;width:12px;height:12px;background:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) -42px 1px no-repeat;font-size:1px}.chosen-container-multi .chosen-choices li.search-choice .search-choice-close:hover{background-position:-42px -10px}.chosen-container-multi .chosen-choices li.search-choice-disabled{padding-right:5px;border:1px solid #ccc;background-color:#e4e4e4;background-image:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(20%,#f4f4f4),color-stop(50%,#f0f0f0),color-stop(52%,#e8e8e8),color-stop(100%,#eee));background-image:-webkit-linear-gradient(top,#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:-moz-linear-gradient(top,#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:-o-linear-gradient(top,#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);background-image:linear-gradient(top,#f4f4f4 20%,#f0f0f0 50%,#e8e8e8 52%,#eee 100%);color:#666}
.chosen-container-multi .chosen-choices li.search-choice-focus{background:#d4d4d4}.chosen-container-multi .chosen-choices li.search-choice-focus .search-choice-close{background-position:-42px -10px}.chosen-container-multi .chosen-results{margin:0;padding:0}.chosen-container-multi .chosen-drop .result-selected{display:list-item;color:#ccc;cursor:default}.chosen-container-active .chosen-single{border:1px solid #5897fb;box-shadow:0 0 5px rgba(0,0,0,.3)}.chosen-container-active.chosen-with-drop .chosen-single{border:1px solid #aaa;-moz-border-radius-bottomright:0;border-bottom-right-radius:0;-moz-border-radius-bottomleft:0;border-bottom-left-radius:0;background-image:-webkit-gradient(linear,50% 0%,50% 100%,color-stop(20%,#eee),color-stop(80%,#fff));background-image:-webkit-linear-gradient(#eee 20%,#fff 80%);background-image:-moz-linear-gradient(#eee 20%,#fff 80%);background-image:-o-linear-gradient(#eee 20%,#fff 80%);background-image:linear-gradient(#eee 20%,#fff 80%);box-shadow:0 1px 0 #fff inset}.chosen-container-active.chosen-with-drop .chosen-single div{border-left:none;background:0 0}.chosen-container-active.chosen-with-drop .chosen-single div b{background-position:-18px 2px}.chosen-container-active .chosen-choices{border:1px solid #5897fb;box-shadow:0 0 5px rgba(0,0,0,.3)}.chosen-container-active .chosen-choices li.search-field input[type=text]{color:#111 !important}.chosen-disabled{opacity:.5 !important;cursor:default}.chosen-disabled .chosen-single{cursor:default}.chosen-disabled .chosen-choices .search-choice .search-choice-close{cursor:default}.chosen-rtl{text-align:right}.chosen-rtl .chosen-single{overflow:visible;padding:0 8px 0 0}.chosen-rtl .chosen-single span{margin-right:0;margin-left:26px;direction:rtl}.chosen-rtl .chosen-single-with-deselect span{margin-left:38px}.chosen-rtl .chosen-single div{right:auto;left:3px}.chosen-rtl .chosen-single abbr{right:auto;left:26px}.chosen-rtl .chosen-choices li{float:right}.chosen-rtl .chosen-choices li.search-field input[type=text]{direction:rtl}.chosen-rtl .chosen-choices li.search-choice{margin:3px 5px 3px 0;padding:3px 5px 3px 19px}.chosen-rtl .chosen-choices li.search-choice .search-choice-close{right:auto;left:4px}.chosen-rtl.chosen-container-single-nosearch .chosen-search,.chosen-rtl .chosen-drop{left:9999px}.chosen-rtl.chosen-container-single .chosen-results{margin:0 0 4px 4px;padding:0 4px 0 0}.chosen-rtl .chosen-results li.group-option{padding-right:15px;padding-left:0}.chosen-rtl.chosen-container-active.chosen-with-drop .chosen-single div{border-right:none}.chosen-rtl .chosen-search input[type=text]{padding:4px 5px 4px 20px;background:#fff url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) no-repeat -30px -20px;background:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite.png) no-repeat -30px -20px;direction:rtl}.chosen-rtl.chosen-container-single .chosen-single div b{background-position:6px 2px}.chosen-rtl.chosen-container-single.chosen-with-drop .chosen-single div b{background-position:-12px 2px}@media only screen and (-webkit-min-device-pixel-ratio:2),only screen and (min-resolution:144dpi){.chosen-rtl .chosen-search input[type=text],.chosen-container-single .chosen-single abbr,.chosen-container-single .chosen-single div b,.chosen-container-single .chosen-search input[type=text],.chosen-container-multi .chosen-choices .search-choice .search-choice-close,.chosen-container .chosen-results-scroll-down span,.chosen-container .chosen-results-scroll-up span{background-image:url(https://www.ttec.com/sites/all/themes/main/img/chosen-sprite%402x.png) !important;background-size:104px 74px !important;background-repeat:no-repeat !important}}.shadow-radial:hover{box-shadow:0 0 1px rgba(0,0,0,0);display:inline-block;position:relative;transform:translateZ(0px);background-color:#f4f7f8}.buttonHoverMenu p:hover{color:#2c6bb3}.buttonHoverMenu{margin:.3em 0 .4em;padding:1em;cursor:pointer;min-height:120px;text-decoration:none;color:#666;-webkit-tap-highlight-color:rgba(0,0,0,0)}.lt-ie9 .home-abovefold-menu .col-item{width:24%}.home-abovefold-menu .col-item{min-height:120px}
@media (min-width:37.5em){.home-abovefold-menu .col-item{width:24%;border-left:1px solid #4accc9;min-height:230px}.buttonHoverMenu{margin:.3em 0 .4em;padding:1em;cursor:pointer;min-height:170px;text-decoration:none;color:#666;-webkit-tap-highlight-color:rgba(0,0,0,0)}}@media (min-width:50em){.home-abovefold-menu .col-item{min-height:120px}.buttonHoverMenu{margin:.3em 0 .4em;padding:1em;cursor:pointer;min-height:120px;text-decoration:none;color:#666;-webkit-tap-highlight-color:rgba(0,0,0,0)}}@media (min-width:65em){.home-abovefold-menu .col-item{min-height:140px}.buttonHoverMenu{margin:.3em 0 .4em;padding:.5em;cursor:pointer;background:#fff;min-height:140px;text-decoration:none;color:#666;-webkit-tap-highlight-color:rgba(0,0,0,0)}}.hpMenuLearnMore{font-family:Arial,Helvetica,sans-serif;color:#2c6bb3 !important;font-size:16px !important;line-height:1.3;margin:0;padding:2% 5% 5% !important;font-weight:300}.noStyle{text-decoration:none}.noStyle:hover{text-decoration:none}.mobileOnly{display:block}.tealLine{height:1px;color:#00aaa6;background-color:#00aaa6;margin:0 !important}.hpMenuDescription{font-size:17px;letter-spacing:.0225em;font-family:'Figtree-Regular',arial,sans-serif;font-weight:300;line-height:1.23em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:.3em;padding-left:5px;padding-right:5px;padding-top:7px}@media (min-width:37.5em){.hpMenuTitle{margin:0;padding:0}.mobileOnly{display:none}}.hp-4-col{overflow:hidden}.hp-4-col .col-item{float:inherit;width:100%}.textCenter{text-align:center}.textLeft{text-align:left}.textRight{text-align:right}.hp-4-col p{font-family:arial,sans-serif;color:gray;font-size:17px;line-height:1.4 !important;margin:0;padding:3% 6%;font-weight:300}.hp-4-col h2{font-family:"Figtree-Regular",arial,sans-serif;color:#00aaa6;font-size:1.7em;line-height:1.1;margin:0;font-weight:300;padding:0 0 4%}@media (min-width:37.5em){.hp-4-col{overflow:hidden}.hp-4-col .col-item{float:left;width:24.5%}.hp-4-col h2{font-family:"Figtree-Regular",arial,sans-serif;color:#00aaa6;font-size:18px;line-height:1.1;margin:0;font-weight:300;padding:0 0 4%}}@media (min-width:50em){.hp-4-col p{font-family:arial,sans-serif;color:gray;font-size:15px;line-height:1.4 !important;margin:0;padding:3% 6%;font-weight:300}}@media (min-width:55em){.hp-4-col{overflow:hidden}.hp-4-col .col-item{float:left;width:24.86%}.hp-4-col h2{font-family:"Figtree-Regular",arial,sans-serif;color:#00aaa6;font-size:23px;line-height:1.1;margin:0;font-weight:300;padding:0 0 4%}}@media (min-width:65em){.hp-4-col h2{font-family:"Figtree-Regular",arial,sans-serif;color:#00aaa6;font-size:24px;line-height:1.1;margin:0;font-weight:300;padding:0 0 4%}.hp-4-col .col-item{float:left;width:24.9%}}.lt-ie9 .hp-4-col{overflow:hidden}.lt-ie9 .hp-4-col .col-item{float:left;width:24.87%}.introText10{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:14px !important;line-height:1.4 !important;margin:0 0 25px !important;font-weight:200 !important}.introText20{font-size:1.7em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.4em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:1em}.introList20{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.4 !important;margin:0 0 11px !important;font-weight:200 !important}.mobileResize{font-size:15px !important}.introText25{font-family:"Figtree-Regular",sans-serif;color:#202020;font-size:20px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:300 !important}.introText23{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:200 !important}.introText21{font-family:Arial,Helvetica,sans-serif;color:#202020;font-size:17px !important;line-height:1.3 !important;margin:0 0 10px !important;font-weight:200 !important}.introText30{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:25px !important;line-height:1.2 !important;margin:0 !important;font-weight:200;padding:0 0 30px !important}.introText35{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:30px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}
.introText40{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:35px !important;line-height:1.2 !important;padding:8px 0 6px !important;margin:0 !important;font-weight:200}.introText45{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:40px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText50{color:#202020;font-family:"Figtree-Light",sans-serif;font-size:45px !important;font-weight:200 !important;line-height:1.2 !important;margin:0 !important;padding:0 15px !important}.introText55{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:50px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText60{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:55px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText65{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText70{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText80{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText85{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText90{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText95{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.introText100{font-family:"Figtree-Light",sans-serif;color:#202020;font-size:60px !important;line-height:1.2 !important;margin:0 !important;font-weight:200}.shadow-radial{display:inline-block;position:relative;-webkit-transform:translateZ(0);transform:translateZ(0);box-shadow:0 0 1px rgba(0,0,0,0)}.shadow-radial:before,.shadow-radial:after{pointer-events:none;position:absolute;content:'';left:0;width:100%;box-sizing:border-box;background-repeat:no-repeat;height:4px;opacity:0;-webkit-transition-duration:.3s;transition-duration:.3s;-webkit-transition-property:opacity;transition-property:opacity}.shadow-radial:before{bottom:100%;background:radial-gradient(ellipse at 50% 150%,rgba(0,0,0,.5) 0%,rgba(0,0,0,0) 50%)}.shadow-radial:after{top:100%;background:radial-gradient(ellipse at 50% -50%,rgba(0,0,0,.6) 0%,rgba(0,0,0,0) 80%)}.shadow-radial:hover:before,.shadow-radial:focus:before,.shadow-radial:active:before,.shadow-radial:hover:after,.shadow-radial:focus:after,.shadow-radial:active:after{opacity:1}.colBorderLeft{border-left:1px solid #c2c2c2;padding-left:20px}.colBorderRight{border-right:1px solid #c2c2c2;padding-right:20px}.line:before,.line:after{background:linear-gradient(to bottom,#9c9c9c,#9c9c9c) no-repeat scroll center center/98% 1px rgba(0,0,0,0);content:"";display:table-cell;width:50%}.line{color:#5e5f59 !important;display:table;font-family:"Figtree-Light",sans-serif;font-size:16px !important;font-weight:200 !important;white-space:nowrap}.btnFull{width:100%}.btnMost{margin:0 6%;width:88%}.btnBlue{background:none repeat scroll 0 0 #1d4b98 !important;color:#fff;font-size:14px}.btnBlue:hover{background:#6bbee3 !important}.descriptionBlurb{display:none}ul.noBullet{list-style-type:none;margin-left:0 !important;padding-left:0 !important}ul.noBullet a{display:block}.skinnyLine{background:none repeat scroll 0 0 #9c9c9c;border:0 none;height:1px;margin:.6em 0}.detail-how-its-done{display:none !important}.consultingColumnForcedTall{background:url("/sites/default/files/inline_image/bgconsultingbox.jpg") repeat-x center top;padding:30px 20px 10px;min-height:280px;margin-bottom:20px}.industryColumn{background:url("/sites/default/files/inline_image/bg-vertical-columns.jpg") repeat-x center top;padding:30px 20px 10px;min-height:250px;margin-bottom:20px}.blueColumnTitle{color:#1e97dc !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:30px;font-weight:300;line-height:1.1;margin:0;padding:0 0 4%}
.blueColumnSubTitle{color:#1e97dc !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:20px;font-weight:400;line-height:1.1;margin:0;padding:0 0 4%}.industryMenuDescription{font-size:1.7em;line-height:1.4em}.industryMenuDescriptionList{font-size:1.7em;line-height:1.3em}.overviewColumnSubTitle{color:#0073bb !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:24px;font-weight:300;line-height:1.1;margin:0;padding:0 0 4%}@media (min-width:45em){.overviewColumnSubTitle{color:#0073bb !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:15px;font-weight:400;line-height:1.1;margin:0;padding:0 0 4%}.industryMenuDescription{font-size:15px !important;line-height:1.4 !important}.industryMenuDescriptionList{font-size:1.5em !important;line-height:1.3em !important}}@media (min-width:50em){.negativeMarginTop10{margin-top:-10px !important}.negativeMarginTop20{margin-top:-20px !important}.featuredEnvironmental{background:url("/sites/default/files/bg-featured.jpg") repeat-x center top;padding:20px 0}.featuredCaseStudy-consulting{background:url("/sites/default/files/inline_image/bg-featured-casestudy3.jpg") repeat-x center top;padding:20px 0}.featuredCaseStudy-care-services{background:url("/sites/default/files/inline_image/bg-featured-casestudy-care-services_3.jpg") repeat-x center top;padding:20px 0}.featuredCaseStudy-technology{background:url("/sites/default/files/inline_image/bg-featured-casestudy-technology_0.jpg") repeat-x center top;padding:20px 0}.featuredCaseStudy-growth-services{background:url("/sites/default/files/inline_image/bg-featured-casestudy-growth-services.jpg") repeat-x center top;padding:20px 0}.breadcrumb-0{margin-left:0 !important}.bgCasestudyGrowthServices{background:url("http://www.revana.com/collateral/images/bg-cs-growth-services.png") repeat-x center top;height:100%;overflow:hidden;position:relative;width:100%;margin:20px 0;padding:20px 0}.bgCasestudyTechnology{background:url("http://www.revana.com/collateral/images/bg-cs-technology.png") repeat-x center top;height:100%;overflow:hidden;position:relative;width:100%;margin:20px 0;padding:20px 0}.bgCasestudyConsulting{background:url("http://www.revana.com/collateral/images/bg-cs-consulting.png") repeat-x center top;height:100%;overflow:hidden;position:relative;width:100%;margin:20px 0;padding:12px 0 6px}.bgCasestudyCareServices{background:url("http://www.revana.com/collateral/images/bg-cs-care-services.png") repeat-x center top;height:100%;overflow:hidden;position:relative;width:100%;margin:20px 0;padding:20px 0}.bgCasestudyIntegrated{background:url("http://www.revana.com/collateral/images/bg-cs-integrated.png") repeat-x center top;height:100%;overflow:hidden;position:relative;width:100%;margin:20px 0;padding:20px 0}}.textCenter{text-align:center !important}.textRight{text-align:right !important}.paddingBottom0-md{padding-bottom:0 !important}.customFontThin{font-family:"Figtree-Light",arial,sans-serif;font-weight:200 !important}.overviewColumnTitle{color:#0073bb !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:26px !important;font-weight:300;line-height:1.1em}.overviewColumnSubTitle{color:#0073bb !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:16px !important;text-transform:uppercase;font-weight:400;line-height:1.1em;padding-bottom:0 !important}.subContentListHeader{color:#202020;font-weight:500 !important;line-height:1.2em !important;margin-bottom:0 !important;padding-bottom:5px !important;padding-top:10px;max-width:560px}.subContentListHeaderRightSide{color:#202020;font-weight:500 !important;line-height:1.2em !important;margin-bottom:0 !important;padding-bottom:5px !important;padding-top:0;max-width:540px}.general section{margin:0 auto;max-width:100%;position:relative}.general .section-general-page{padding:0;max-width:100%}.general .section-general-page p{font-size:1.8em;letter-spacing:.032em;font-family:'Figtree-Regular',Arial,sans-serif;font-weight:300;line-height:1.44em;text-align:left;margin-top:0;margin-bottom:0;padding-bottom:1.2em}.featuredCaseStudy{background:url("/sites/default/files/bg-teal-gradient.png") repeat-x center top;padding:20px 0}.subNavMenuSpace.stuck{position:fixed;top:0;box-shadow:0 2px 4px rgba(0,0,0,.4)}#cd-vertical-nav a.is-selected .cd-label{position:relative;color:#202020;font-weight:400;width:100%;height:68px}#cd-vertical-nav .cd-label{position:relative;color:#202020;font-weight:400;width:100%;height:68px}#cd-vertical-nav .highlightSpace{width:100%;height:68px;background:#fff}#cd-vertical-nav a.is-selected .highlightSpace{width:100%;height:68px;background:#444}
a{outline:0}a:hover{outline:0}a:active{outline:0}a:focus{outline:0}.section-teal{background:url(/sites/default/files/bg-section-teal.png) repeat-x top center;background-attachment:cover;min-height:500px;padding:0 0 10px}.section-gray{background:url(/sites/default/files/bg-section-gray.png) repeat-x top center;background-attachment:cover;min-height:500px;padding:0 0 10px}.section-white{background:#fff;background-attachment:cover;min-height:500px;padding:0 0 10px}#subNavigationMenu{min-height:121px;border-bottom:1px solid #444}#subNavigationPage{position:relative;z-index:1}#subNavigationPage h1{font-family:"Figtree-Light",Arial,sans-serif;font-size:3.4em;font-weight:200;letter-spacing:.0225em;line-height:1.4em;margin-bottom:0;margin-top:0;padding-bottom:.4em;text-align:center}.subNavMenuSpace p{margin-top:0 !important;margin-bottom:0 !important;font-size:1.32em !important;line-height:17px;height:68px;color:#202020;font-family:"Figtree-Regular",Arial,sans-serif;letter-spacing:.022em !important}.midLineAlways{padding-top:14px}.midLine{padding-top:14px}@media (min-width:768px) and (max-width:991px){.subNavMenuSpace p{margin-top:0 !important;margin-bottom:0 !important;font-size:1.2em;line-height:13px}.midLine{padding-top:5px}}@media (min-width:992px) and (max-width:1199px){.subNavMenuSpace p{margin-top:0 !important;margin-bottom:0 !important;font-size:1.3em;line-height:15px}.midLine{padding-top:5px}}.subNavMenuSpace p a{min-height:69px;display:block}.brandTeal{color:#007692 !important}.brandTeal2{color:#009f95 !important}.brandBlue{color:#2ab8d0 !important}.cta{padding-top:10px}.subNavHeadline{color:#007692;font-weight:600;font-size:1.9em}.subNavListItems{position:absolute}.cd-section{padding:90px 0 0}.cd-section-first{padding:90px 0 0}.subSectionHeadline{font-family:"Figtree-Regular",Arial,sans-serif;font-weight:300;letter-spacing:.0225em;line-height:33px;text-align:center;font-size:3.3em;padding-bottom:10px;padding-top:20px}.subNavSubheadline{color:#202020;font-weight:300;font-size:3.4em;line-height:1.2em;padding:8px 0 40px}.introSection{height:350px}.colBorderRightNoPadding{border-right:1px solid #b2b2b2;padding-right:0;margin-top:4px}.colBorderRightNoPadding2{border-right:1px solid #b2b2b2;padding-right:0;padding-left:0;margin-top:4px}.colBorderLeftNoPadding{border-left:1px solid #b2b2b2;padding-left:0;margin-top:4px}.colTopPadding{margin-top:4px}.setSpace{min-height:70px;width:100%;background:#fff;padding-left:15px;padding-right:15px}.topLine{padding-top:5px}.statsEmphasis{color:#007599 !important;font-weight:500 !important;line-height:1.05em !important;padding-bottom:14px !important}.subContentList{max-width:520px;padding-left:15px;padding-top:10px}.statsEmphasisBox{border:1px solid #444;padding:22px 12px 10px 20px;max-width:495px;margin-top:20px;background:#fff}.statsEmphasisBoxNoLine{border:0 solid #444;padding:22px 20px 10px;max-width:495px;margin-top:20px}.statsEmphasisBoxTop{border:1px solid #444;padding:13px 18px 9px;max-width:500px;margin-top:2px;background:#fff}.bold400{font-weight:400}.bold500{font-weight:500}.bold600{font-weight:600}.featuredCaseStudyTitle{padding:0 !important;margin:0 !important;line-height:1.25em !important;font-size:1.82em !important}.featuredCaseStudyLink{font-size:1.5em !important;padding-top:3px !important;margin:0 !important}.noDisc{list-style:outside none none !important}.subNavListBullets{font-size:1.63em !important;line-height:29px !important;margin-bottom:0 !important}.blueFont{color:#00acc8 !important}.bgOverviewNavTeal,.bgOverviewNavList{background:url(/sites/default/files/bg-teal-gradient.png) repeat-x top center;height:auto;min-height:230px;padding-top:20px;padding-bottom:40px}.buttonHoverMenuTrans p{color:#202020}.buttonHoverMenuTrans p:hover{color:#202020}.buttonHoverMenuTrans p:active{color:#202020}.bgOverviewNavTeal p{font-size:17px !important;line-height:1.44em;font-family:"Figtree-Regular",arial,sans-serif;font-weight:300;letter-spacing:.0225em;text-align:center !important}.bgOverviewNavList p{font-size:1.53em !important;line-height:1.2em !important;font-family:"Figtree-Regular",arial,sans-serif;font-weight:300;letter-spacing:.0225em;text-align:center !important}
.industryNavDescription{font-size:1.7em;line-height:1.44em;font-family:"Figtree-Regular",arial,sans-serif;font-weight:300;letter-spacing:.0225em;text-align:center;color:#202020}.industryNavTitle{font-size:1.9em;color:#2086a6;line-height:1.44em;font-family:"Figtree-Regular",arial,sans-serif;font-weight:300;letter-spacing:.0225em;text-align:center}.buttonHoverMenuTrans{margin:.3em 0 .4em;padding:.5em;cursor:pointer;background:0 0;min-height:140px;text-decoration:none;color:#202020;-webkit-tap-highlight-color:rgba(0,0,0,0)}.shadow-radial-trans:hover{box-shadow:0 0 1px rgba(0,0,0,0);display:inline-block;position:relative;transform:translateZ(0px);background-color:transparent}.shadow-radial-trans{display:inline-block;position:relative;-webkit-transform:translateZ(0);transform:translateZ(0);box-shadow:0 0 1px rgba(0,0,0,0)}.shadow-radial-trans:before,.shadow-radial-trans:after{pointer-events:none;position:absolute;content:'';left:0;width:100%;box-sizing:border-box;background-repeat:no-repeat;height:4px;opacity:0;-webkit-transition-duration:.3s;transition-duration:.3s;-webkit-transition-property:opacity;transition-property:opacity}.shadow-radial-trans:before{bottom:100%;background:radial-gradient(ellipse at 50% 150%,rgba(0,0,0,.5) 0%,rgba(0,0,0,0) 50%)}.shadow-radial-trans:after{top:100%;background:radial-gradient(ellipse at 50% -50%,rgba(0,0,0,.6) 0%,rgba(0,0,0,0) 80%)}.shadow-radial-trans:hover:before,.shadow-radial-trans:focus:before,.shadow-radial-trans:active:before,.shadow-radial-trans:hover:after,.shadow-radial-trans:focus:after,.shadow-radial-trans:active:after{opacity:1}.industryNavSectionTitle{color:#2086a6 !important;font-family:"Figtree-Regular",arial,sans-serif;font-size:2.4em;font-weight:300;line-height:1.1;margin:0;padding:0 0 4%;letter-spacing:.0225em}.blueHyperlink{color:#2c6bb3 !important}.blueHyperlink:hover,.blueHyperlink:active{color:#6bbee3 !important}.block{display:block}.data-item{padding:0;color:#2c6bb3;text-align:center !important;font-size:15px;letter-spacing:.0225em}.data-item:hover{padding:0;color:#6bbee3;transition:all .1s ease-in-out 0s;z-index:99 !important;text-align:center !important;font-size:15px;letter-spacing:.0225em}.data-item h2{font-size:26px;line-height:26px;color:#2086a6;font-weight:400;padding-bottom:10px;padding-top:0;font-family:"Figtree-Regular",arial,sans-serif;text-align:center !important}.data-item:hover h2{font-size:26px;line-height:26px;color:#2086a6;font-weight:400;padding-bottom:10px;padding-top:0;font-family:"Figtree-Regular",arial,sans-serif;text-align:center !important}.data-item h3{font-size:15px;line-height:20px;color:#202020;font-weight:300;padding-bottom:7px;padding:0 18px 5px;font-family:"Figtree-Regular",arial,sans-serif;text-align:center !important}.data-item:hover h3{font-size:15px;line-height:20px;color:#202020;font-weight:300;padding-bottom:7px;padding:0 18px 5px;font-family:"Figtree-Regular",arial,sans-serif;text-align:center !important}.data-item p{color:#0097ee}.data-item:hover p{color:#0048ab}.data-item:hover p:after{content:""}.data-text2{color:#202020;font-family:"Figtree-Regular",arial,sans-serif;font-size:13px;font-weight:300;line-height:18px;padding-bottom:5px;padding-left:0;padding-top:10px}.noStyle{text-decoration:none}.noStyle:hover{text-decoration:none}.data-01:hover{background:rgba(255,255,255,.1);border-radius:8px}.data-02:hover{background:rgba(201,201,201,.1)}.widthMain{max-width:1000px;margin:0 auto;padding-left:0;padding-right:0}.subNavMenuSpace{text-align:left;background:url(/sites/default/files/bg-retail-banking-subnav.png)no-repeat top center;color:#eae2f2;width:100%;margin:0 auto 0 auto;padding:0;position:relative;z-index:99;height:110px;box-shadow:0 2px 4px rgba(0,0,0,.4)}.lt-ie9 .subNavMenuSpace{text-align:left;background:url(/sites/default/files/bg-retail-banking-subnav.png) no-repeat top center !important;color:#eae2f2;width:100%;margin:0 auto 0 auto;padding:0;position:relative;z-index:99;height:110px;box-shadow:0 2px 4px rgba(0,0,0,.4)}.setSpace:hover{background:url(/sites/default/files/bg-subnav-menu-active3.png) repeat-x bottom center}
.subContentQuoteBlock{background:#fff;padding:17px 22px;border-top:3px solid #00afc6;border-bottom:3px solid #00afc6;max-width:360px;margin-top:4px}.subContentQuoteBlock450{background:#fff;padding:17px 22px;border-top:3px solid #00afc6;border-bottom:3px solid #00afc6;max-width:450px;margin-top:4px}.subContentQuoteBlock550{background:#fff;padding:17px 22px;border-top:3px solid #00afc6;border-bottom:3px solid #00afc6;max-width:550px;margin-top:4px}.subContentQuoteBlockWide{background:#fff;padding:17px 22px;border-top:3px solid #00afc6;border-bottom:3px solid #00afc6;max-width:600px;margin-top:4px}.subContentQuoteBlock550 p{color:#6bbf1c !important;font-size:2.6em !important;text-align:center !important;padding:0 0 0 0!important;margin-bottom:0 !important;margin-top:0 !important;line-height:34px !important}.subContentQuoteBlock450 p{color:#6bbf1c !important;font-size:2.6em !important;text-align:center !important;padding:0 0 0 0!important;margin-bottom:0 !important;margin-top:0 !important;line-height:34px !important}.subContentQuoteBlockWide p{color:#6bbf1c !important;font-size:2.6em !important;text-align:center !important;padding:0 0 0 0!important;margin-bottom:0 !important;margin-top:0 !important;line-height:34px !important}.quoteSpot{font-size:1.7em !important;margin:0 !important;padding:0 !important;color:#007692 !important;line-height:1.2em !important}.quoteSource{font-size:12px !important;margin:0 !important;padding:6px 0 25px !important}.quoteHeadline{color:#6bbf1c !important;text-transform:none !important;font-weight:300 !important;font-size:2.5em !important}.subContentQuoteBlock p{color:#6bbf1c !important;font-size:2.65em !important;text-align:center !important;padding:0 0 0 0!important;margin-bottom:0 !important;margin-top:0 !important;line-height:30px !important}.blockQuoteOuterSpacing{padding-left:8%;padding-bottom:5px}.blockQuoteOuterSpacing2{padding-left:1%;padding-bottom:5px}.scrollToTop{display:none}.featuredCaseStudyHeadline{font-size:3.6em !important;padding-bottom:10px !important;margin-bottom:0 !important;font-family:"Figtree-Light",arial,sans-serif;font-weight:200 !important;padding-top:20px !important;text-align:left}.caseStudyTinyHeadline{color:#202020;font-family:"Figtree-Light",sans-serif;font-size:2.5em;font-weight:200;margin-bottom:0;margin-top:0;text-align:left;letter-spacing:.0225em}.caseStudyHeadline{color:#202020;font-family:"Figtree-Light",sans-serif;font-size:5em;font-weight:200;margin-bottom:8px;margin-top:0;text-align:left;letter-spacing:.032em;max-width:1100px}.caseStudySidebarHeadline{color:#202020;font-family:"Figtree-Regular",sans-serif;font-size:2.2em !important;font-weight:300;line-height:1.1 !important;margin:0 !important;padding:0 !important;text-align:left}.caseStudySidebarText{color:#202020;font-family:"Figtree-Regular",sans-serif;font-size:1.8em !important;font-weight:300;line-height:1.1 !important;margin:0 0 22px !important;padding:0 !important;text-align:left}.colorConsulting{color:#008bb3 !important}.colorCareServices{color:#e47425 !important}.colorTechnology{color:#cf1c63 !important}.colorGrowthServices{color:#24b009 !important}.colorIntegrated{color:#30ced9 !important}.descriptionBlurb{display:none !important}.orangeText{color:#f06c22 !important}.brandOrange{color:#f06c22 !important}.bgOverviewNavOrange{background:url("/sites/default/files/bg-featured-casestudy-care-services.png") repeat-x scroll center top;height:auto;min-height:230px;padding-bottom:40px;padding-top:20px}.rteindent1{font-family:"Figtree-Regular",arial,sans-serif;font-size:17px;font-weight:300;line-height:1.4em;padding-left:50px;padding-right:120px;padding-bottom:14px}.grayLink{color:#202020 !important}.grayLink a{color:#202020 !important}.grayLink a:hover{color:#6bbee3 !important}.sidebar-heading{font-family:"Figtree-Regular",arial,sans-serif;font-size:22px;font-weight:300;margin:0;padding:0}@media (max-width:767px){#subscribe-box-container iframe{height:140px}div.subscribe-box-container{max-height:280px}.author-homepage #article-author-information .post-info{font-family:"Figtree-Regular";font-size:17px;font-weight:300;line-height:22px;padding-top:15px}
.paper_checkmark i{margin-bottom:0 !important}h1.paper_title{font-size:33px !important;line-height:40px !important}.bgOverviewNavTeal .minHeight{min-height:120px;padding-top:20px}.bgOverviewNavTeal{padding-bottom:0}.bgOverviewNavList .minHeight{min-height:120px;padding-top:20px}.bgOverviewNavList{padding-bottom:0}.cd-section{padding:20px 0 0}.blockQuoteOuterSpacing{padding-left:60px;padding-bottom:20px;padding-top:20px}.statsEmphasisBox{max-width:100%;margin-top:40px}.statsEmphasisBoxNoLine{max-width:100%;margin-top:40px}.statsEmphasisBoxTop{max-width:100%;margin-top:40px}#subContentSection h2{margin-top:10px}.home-abovefold-menu .hp-section-nav{border-left:0 solid #4accc9;min-height:130px;padding-left:0;padding-right:0}.cd-section{padding:0 !important}.subNavListBullets{font-size:1.63em !important;line-height:16px !important;margin-bottom:0 !important;padding-bottom:18px}.subNavSubheadline{color:#202020;font-size:3.4em;font-weight:300;line-height:1.2em;padding:8px 0 0}.blockQuoteOuterSpacing{padding-bottom:20px;padding-left:0 !important;padding-top:20px}.subContentQuoteBlock{max-width:100% !important}.subContentQuoteBlock450{max-width:100% !important}.subContentQuoteBlock550{max-width:100% !important}.subContentQuoteBlockWide{max-width:100% !important}.pressroom-main .section-pressroom .in-the-news-contain{margin:40px 0 60px}.pressroom-main .section-pressroom .recent-pr-container{margin-top:20px}.pressroom-main .section-pressroom #pressroom-sidebar{padding:0;margin-top:40px;background:#c8fc8b}footer.footer{padding:20px 20px 10px}}@media (min-width:768px) and (max-width:991px){#subscribe-box-container iframe{height:105px}h1.paper_title{font-size:44px !important;line-height:50px !important}.subNavListBullets{font-size:1.63em !important;line-height:16px !important;margin-bottom:0 !important;padding-bottom:18px}.pressroom-main .section-pressroom .featured{padding:0;margin:0}.pressroom-main .section-pressroom .featured-items .subsection-item-title{margin-left:15px}.pressroom-main .section-pressroom .recent-pr-container{padding-left:0}.pressroom-main .section-pressroom .recent-pr-container .recent-pr-container-inner{padding-left:40px}.pressroom-main .section-pressroom .in-the-news-contain{margin-top:60px}}@media (min-width:992px){.pressroom-main .section-pressroom .featured-items .featured-item:first-of-type{padding:0 30px 0 0}.pressroom-main .section-pressroom .featured-items .featured-item:last-child{padding:0 0 0 30px}.pressroom-main .section-pressroom .recent-pr-container{padding:0 30px 0 0}.pressroom-main .section-pressroom .recent-pr-container .recent-pr-container-inner{padding:0 20px}.pressroom-main #pressroom-sidebar .col-md-12{padding:0!important;border:0!important}.pressroom-main .row{margin-left:0;margin-right:0}}@media (min-width:1600px){.pressroom-main .section-pressroom .recent-pr-container .recent-pr-container-inner{padding:0 60px 0 40px}}@media (min-width:1200px){.widthMain{max-width:1000px}}@media (min-width:1500px){.widthMain{max-width:1200px}}.thumbShadow{box-shadow:3px 5px 11px #9b9b9b;-moz-box-shadow:3px 5px 11px #9b9b9b;-webkit-box-shadow:3px 5px 11px #9b9b9b}@media (min-width:768px){.noThumbShadow{padding-right:0}}.footnote{font-size:12px !important;padding:20px 0 !important;text-align:right !important}.formBox{-moz-box-shadow:3px 5px 11px #9b9b9b;-webkit-box-shadow:3px 5px 11px #9b9b9b;background-color:#fff;border:1px solid #ccc;box-shadow:3px 8px 10px #777;padding:15px 15px 0;margin-bottom:80px}h1.paper_title{font-family:"Figtree-Light",arial,sans-serif;font-size:5.2em;font-weight:200;letter-spacing:.033em;line-height:60px;margin-bottom:0;margin-top:10px;padding:10px 0 0;text-align:center}.paper_subhead{color:#2b7c8d;font-family:'Figtree-Regular',Arial,sans-serif;font-size:2.3em;font-weight:300;letter-spacing:.033em;line-height:1.4em;margin:0;padding:5px 0 0;text-align:left}p.paper_checkmark{font-size:1.7em;padding:0 10px 0 0;margin-bottom:20px}.paper_checkmark i{background-image:url('/sites/all/themes/main/img/icon-checkmark.png');width:25px;height:25px;float:left;margin-right:10px;margin-bottom:10px}div.related-content-full{max-width:1280px;padding:0 35px;margin:20px auto 50px auto}
div.related-content-full .title{font-size:26px;text-align:center;margin:20px 0;font-weight:300}div.blog-item-related-content{font-size:1.7em;font-weight:300;margin-bottom:15px;padding-left:0;text-align:center}div.blog-item-related-content img{height:200px;width:auto;margin-bottom:10px}.node-type-blog div.blog-item-related-content a:focus{text-decoration:underline}.node-type-blog div.blog-item-related-content a:focus img{outline:1px solid #2b3a42}div.blog-item-related-content div.field.field-name-field-image{height:230px}.related-content-slidein-content{text-align:center}.related-content-slidein-content.active{visibility:visible}.related-content-slidein h3{font-family:'Figtree-Black',arial,sans-serif !important;letter-spacing:.033em !important;color:#3f5665 !important;font-size:32px;line-height:38px;font-weight:900;padding-bottom:0;text-align:center}.related-content-slidein .related-content-slidein-close,.related-content-slidein .related-content-slidein-tab{display:none}.related-content-slidein .related-slide-headline{color:#000;text-transform:uppercase;font-size:14px;font-weight:600}.related-content-slidein .related-slide-body p{color:#000;font-family:'Figtree-SemiBold','Arial',sans-serif;font-size:20px;line-height:23px !important;font-weight:400;margin:10px 0 15px}.related-content-slidein .related-slide-cta{display:inline-block;background:#00b6b2;color:#fff;padding:9px 22px;font-weight:600;font-size:14px;border:1px solid #00b6b2;border-radius:100px;transition:all .4s ease}.related-content-slidein .related-slide-cta:hover{background:#fff;color:#00b6b2}@media (max-width:767px){.related-content-slidein-content{padding:20px 30px}.related-content-slidein .related-slide-headline{font-size:17px}}@media (min-width:768px){.related-content-slidein{position:fixed;top:45vh;bottom:auto;right:15px;z-index:1000}.related-content-slidein-content{width:380px;border:1px solid #aaa;background:#fff;box-shadow:2px 2px 10px 3px #aaa;text-align:left;padding:20px;position:absolute;top:0;right:0;visibility:hidden}.related-content-slidein .related-content-slidein-tab{position:absolute;top:-40px;right:-80px;color:#fff;border:1px solid #aaa;background:#aaa;height:40px;padding:8px;width:40px;cursor:pointer;display:block;font-size:40px;line-height:15px;font-weight:300;text-align:center;z-index:2;-ms-user-select:none;user-select:none;visibility:hidden;opacity:0;transition:right .25s ease .75s,opacity .25s ease .75s,background .25s ease 0s}.related-content-slidein .related-content-slidein-tab:hover{background:#666;border:1px solid #666}.related-content-slidein .related-content-slidein-tab.fade-in-tab{right:0;visibility:visible;opacity:1}.related-content-slidein .related-content-slidein-tab .slidein-tab-icon{transition:all .4s ease;display:inline-block}.related-content-slidein .related-content-slidein-tab .slidein-tab-icon.slidein-tab-closed{transform:scaleX(-1)}.related-content-slidein .related-content-slidein-close{position:absolute;top:5px;right:5px;color:#666;border:1px solid #aaa;height:20px;width:20px;cursor:pointer;display:block;font-size:18px;text-align:center;line-height:16px}.related-content-slidein .related-slide-body p{font-weight:600}}@media (min-width:1600px){.related-content-slidein-content{width:420px}.related-content-slidein .related-slide-body p{font-size:22px;line-height:25px !important}}@keyframes related-content-slideInRight{0%{opacity:0;transform:translateX(1250px)}to{transform:translateX(0)}}.related-content-slideInRight{animation-name:related-content-slideInRight}@keyframes related-content-slideOutRight{0%{transform:translateX(0)}to{opacity:0;transform:translateX(1250px)}}.related-content-slideOutRight{animation-name:related-content-slideOutRight}.related-content-view .view .view-content{width:auto}.related-content-view h3{font-family:'Figtree-Black',arial,sans-serif !important;letter-spacing:.033em !important;color:#2a3a42 !important;font-size:40px;line-height:44px;font-weight:900;padding-bottom:0;text-align:center}.related-content-view .related-content-view-card{box-shadow:0 0 25px 0 rgba(0,0,0,.2);background:#fff;transition:all .4s ease}
.related-content-view.slider .related-content-view-card{box-shadow:none;border:1px solid #ccc}.related-content-view .related-content-view-card:hover{background:#55b45e}.related-content-view .related-content-view-card>a{display:block}.related-content-view .related-content-view-card .related-content-view-image{display:block}.related-content-view .related-content-view-card .related-content-view-image img{width:100%}.related-content-view .related-content-view-card .related-content-view-type{display:block;padding:30px 20px 0;color:#55b45e;font-size:14px;line-height:1.3em;font-weight:600;text-transform:uppercase;transition:all .4s ease}.related-content-view .related-content-view-card a:hover .related-content-view-type{color:#fff}.related-content-view .related-content-view-card .related-content-view-title{display:block;padding:10px 20px 30px;font-size:18px;line-height:1.3em;transition:all .4s ease}.related-content-view .related-content-view-card a:hover .related-content-view-title{color:#fff}.related-content-view .related-content-view-card .related-content-view-cta{display:block;padding:10px 20px 30px;font-size:13px;font-weight:600;text-transform:uppercase;line-height:1.3em;transition:all .4s ease}.related-content-view .related-content-view-card a:hover .related-content-view-cta{color:#fff}.related-content-view .related-content-view-card .related-content-view-cta .fa-caret-right{font-size:18px;vertical-align:middle;line-height:25px;margin-left:5px;color:#3299ff;transition:all .4s ease}.related-content-view .related-content-view-card a:hover .related-content-view-cta .fa-caret-right{color:#fff;margin-left:10px}@media (min-width:768px){.related-content-view .view .view-content{display:flex;flex-flow:row;width:100%}.related-content-view.slider .slick-track{display:flex;flex-flow:row}.related-content-view.slider .related-content-view-card{margin:30px;height:auto;box-shadow:0 0 25px 0 rgba(0,0,0,.2);border:0}.related-content-view .related-content-view-card{height:100%}.related-content-view .related-content-view-card>a{height:100%;padding-bottom:45px}.related-content-view.slider .related-content-view-card .related-content-view-cta{position:absolute;bottom:45px;padding:0 20px}.related-content-view .related-content-view-card .related-content-view-cta{position:absolute;bottom:20px;padding:0 20px}.related-content-view.slider ul.slick-dots li{margin:0 2px !important}.related-content-view.slider ul.slick-dots li button{width:30px;height:30px}.related-content-view.slider ul.slick-dots li button:before{width:19px;height:19px}}@media (min-width:1200px){.related-content-view .related-content-view-card{margin:0 10px}.related-content-view.slider .related-content-view-card{margin:30px;height:auto}.related-content-view .related-content-view-card .related-content-view-type{font-size:15px}.related-content-view .related-content-view-card .related-content-view-title{font-size:25px}}@font-face{font-family:'slick';font-weight:400;font-style:normal;src:url(https://www.ttec.com/sites/all/themes/main/css/fonts/slick.eot);src:url(https://www.ttec.com/sites/all/themes/main/css/fonts/slick.eot?#iefix) format('embedded-opentype'),url(https://www.ttec.com/sites/all/themes/main/css/fonts/slick.woff) format('woff'),url(https://www.ttec.com/sites/all/themes/main/css/fonts/slick.ttf) format('truetype'),url(https://www.ttec.com/sites/all/themes/main/css/fonts/slick.svg#slick) format('svg')}div.field-name-field-type-content,div.field-name-field-url-content{margin-bottom:8px}div.field-name-field-type-content a{font-size:18px;font-weight:700;color:#f15523}div.field-name-field-url-content{font-size:18px;font-weight:400;max-width:70%;color:#333;margin:0 auto}div.field-name-field-url-content a{color:#333}.author-homepage #article-author-information .post-info{font-family:"Figtree-Regular";font-size:24px;font-weight:300;line-height:32px;padding-top:20px}.author-homepage #article-author-information .post-info{max-width:400px !important}.social-icons .icon{color:#fff;font-size:20px !important;padding:0 1px !important}.slick-slider{position:relative;display:block;-moz-box-sizing:border-box;box-sizing:border-box;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;-webkit-touch-callout:none;-khtml-user-select:none;-ms-touch-action:pan-y;touch-action:pan-y;-webkit-tap-highlight-color:transparent;padding:0}
.slider-nav .slick-track{left:0 !important}.slick-list{position:relative;display:block;overflow:hidden;margin:0;padding:0}.slick-list:focus{outline:none}.slick-list.dragging{cursor:pointer;cursor:hand}.slick-slider .slick-track,.slick-slider .slick-list{-webkit-transform:translate3d(0,0,0);-moz-transform:translate3d(0,0,0);-ms-transform:translate3d(0,0,0);-o-transform:translate3d(0,0,0);transform:translate3d(0,0,0)}.slick-track{position:relative;top:0;left:0;display:block}.slick-track:before,.slick-track:after{display:table;content:''}.slick-track:after{clear:both}.slick-loading .slick-track{visibility:hidden}.slick-slide{display:none;float:left;height:auto;min-height:1px}[dir=rtl] .slick-slide{float:right}.slick-slideAA img{display:block}.slick-slide.slick-loading img{display:none}.slick-slide.dragging img{pointer-events:none}.slick-initialized .slick-slide{display:block}.slick-loading .slick-slide{visibility:hidden}.slick-vertical .slick-slide{display:block;height:auto;border:1px solid transparent}.slick-arrow.slick-hidden{display:none}.slick-prev,.slick-next{font-size:0;line-height:0;position:absolute;top:50%;display:block;margin-top:-35px;width:36px;height:70px;padding:0;margin-top:-10px\9;cursor:pointer;opacity:.25;color:transparent;border:none;outline:none;background:0 0}.slick-prev:hover,.slick-next:hover{color:transparent;outline:none;opacity:.8}.slick-prev.slick-disabled:before,.slick-next.slick-disabled:before{opacity:.25}.slick-prev:before,.slick-next:before{font-family:Helvetica,Arial,sans-serif;font-size:40px;line-height:30px;height:36px;width:70px;opacity:.25;color:#fff;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.slick-prev{left:0 !important;color:#fff !important;z-index:1}.slick-next{right:0 !important;color:#fff !important;z-index:1}@media (min-width:1280px){.slick-prev{left:2% !important;color:#fff !important;z-index:1}.slick-next{right:2% !important;color:#fff !important;z-index:1}}.sideToSideRightArrow{background:url("/sites/default/files/sidetosiderightarrow-sm.png")}.sideToSideLeftArrow{background:url("/sites/default/files/sidetosideleftarrow-sm.png")}.rightArrowWhite{background:url("/sites/default/files/sidetosiderightarrow-sm.png") !important}.leftArrowWhite{background:url("/sites/default/files/sidetosideleftarrow-sm.png") !important}.rightArrowGray{background:url("/sites/default/files/arrow-right-gray-sm.png") !important}.leftArrowGray{background:url("/sites/default/files/arrow-left-gray-sm.png") !important}.rightArrowWhiteSmall{background:url("/sites/default/files/sidetosiderightarrow-sm.png") !important}.leftArrowWhiteSmall{background:url("/sites/default/files/sidetosideleftarrow-sm.png") !important}.rightArrowGraySmall{background:url("/sites/default/files/arrow-right-gray-sm.png") !important}.leftArrowGraySmall{background:url("/sites/default/files/arrow-left-gray-sm.png") !important}.rightArrowGrayWithWhite{background:url("/sites/default/files/arrow-right-gray-with-white-shadow.png") !important}.leftArrowGrayWithWhite{background:url("/sites/default/files/arrow-left-gray-with-white-shadow.png") !important}.rightArrowGrayWithBlack{background:url("/sites/default/files/arrow-right-gray-with-black-shadow.png") !important}.leftArrowGrayWithBlack{background:url("/sites/default/files/arrow-left-gray-with-black-shadow.png") !important}.rightArrowWhiteSmall{background:url("/sites/default/files/sidetosiderightarrow-sm.png") !important}.leftArrowWhiteSmall{background:url("/sites/default/files/sidetosideleftarrow-sm.png") !important}.rightArrowGraySmall{background:url("/sites/default/files/arrow-right-gray-sm.png") !important}.leftArrowGraySmall{background:url("/sites/default/files/arrow-left-gray-sm.png") !important}@media (min-width:992px){.slick-prev,.slick-next{font-size:0;line-height:0;position:absolute;top:50%;display:block;margin-top:-53px;width:55px;height:110px;padding:0;margin-top:-10px\9;cursor:pointer;opacity:.5;color:transparent;border:none;outline:none;background:0 0}.slick-prev:before,.slick-next:before{font-family:Helvetica,Arial,sans-serif;font-size:40px;line-height:30px;height:153px;width:76px;opacity:.4;color:#fff;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.slick-prev{left:2% !important;color:#fff !important;z-index:1}.slick-next{right:2% !important;color:#fff !important;z-index:1}.relatedContent-prev{left:-1% !important}.relatedContent-next{right:-1% !important}.sideToSideRightArrow{background:url("/sites/default/files/sidetosiderightarrow.png")}.sideToSideLeftArrow{background:url("/sites/default/files/sidetosideleftarrow.png")}.rightArrowWhite{background:url("/sites/default/files/sidetosiderightarrow.png") !important}.leftArrowWhite{background:url("/sites/default/files/sidetosideleftarrow.png") !important}.rightArrowGray{background:url("/sites/default/files/arrow-right-gray.png") !important}
.leftArrowGray{background:url("/sites/default/files/arrow-left-gray.png") !important}.rightArrowWhiteSmall{background:url("/sites/default/files/sidetosiderightarrow-sm.png") !important}.leftArrowWhiteSmall{background:url("/sites/default/files/sidetosideleftarrow-sm.png") !important}.rightArrowGraySmall{background:url("/sites/default/files/arrow-right-gray-sm.png") !important}.leftArrowGraySmall{background:url("/sites/default/files/arrow-left-gray-sm.png") !important}.rightArrowGrayWithWhite{background:url("/sites/default/files/arrow-right-gray-with-white-shadow.png") !important}.leftArrowGrayWithWhite{background:url("/sites/default/files/arrow-left-gray-with-white-shadow.png") !important}.rightArrowGrayWithBlack{background:url("/sites/default/files/arrow-right-gray-with-black-shadow.png") !important}.leftArrowGrayWithBlack{background:url("/sites/default/files/arrow-left-gray-with-black-shadow.png") !important}.rightArrowWhiteSmall{background:url("/sites/default/files/sidetosiderightarrow-sm.png") !important}.leftArrowWhiteSmall{background:url("/sites/default/files/sidetosideleftarrow-sm.png") !important}.rightArrowGraySmall{background:url("/sites/default/files/arrow-right-gray-sm.png") !important}.leftArrowGraySmall{background:url("/sites/default/files/arrow-left-gray-sm.png") !important}}@media (min-width:1340px){.relatedContent-prev{left:-3% !important}.relatedContent-next{right:-3% !important}}@media (min-width:1400px){.relatedContent-prev{left:-4% !important}.relatedContent-next{right:-4% !important}}@media (min-width:1600px){.relatedContent-prev{left:-4% !important}.relatedContent-next{right:-4% !important}}@media (min-width:1700px){.relatedContent-prev{left:-4% !important}.relatedContent-next{right:-4% !important}}.slick-prev{left:-25px}[dir=rtl] .slick-prev{right:-25px;left:auto}.slick-prev:before{content:''}[dir=rtl] .slick-prev:before{content:''}.slick-next{right:-25px}[dir=rtl] .slick-next{right:auto;left:-25px}.slick-next:before{content:''}[dir=rtl] .slick-next:before{content:''}.slick-dots li{position:relative;display:inline-block;width:25px;height:20px;margin:7px;padding:0;cursor:pointer}.slick-dots li button:before{font-family:Helvetica,Arial,sans-serif;font-size:40px;line-height:30px;position:absolute;top:0;left:0;width:18px;height:22px;content:'•';text-align:center;opacity:.25;color:#000;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.slider-for .slick-dots li button:before{font-family:Helvetica,Arial,sans-serif;font-size:40px;line-height:30px;position:absolute;top:0;left:0;width:18px;height:22px;content:'•';text-align:center;opacity:.25;color:#fff;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.slider-for .slick-dots li.slick-active button:before{opacity:.75;color:#fff}.slick-dots{position:absolute;bottom:-44px;display:block;width:100%;padding:0;list-style:none;text-align:center;margin:0 !important;left:0}@media (min-width:768px){.slick-dots{position:absolute;bottom:-25px;display:block;width:100%;padding:4px 0 0;list-style:none;text-align:center;margin:0 !important;left:0;background:#1a9ad6}}@media (min-width:992px){.slick-dots{position:absolute;bottom:-25px;display:block;width:100%;padding:10px 0 0;list-style:none;text-align:center;margin:0 !important;left:0;background:#1a9ad6}.slick-dots li{position:relative;display:inline-block;width:25px;height:20px;margin:0;padding:0;cursor:pointer}.slick-dots li button:before{font-family:Helvetica,Arial,sans-serif;font-size:40px;line-height:20px;position:absolute;top:0;left:0;width:20px;height:20px;content:'•';text-align:center;opacity:.25;color:#000;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}}.slick-slider{margin-bottom:0}.slick-dots li button{font-size:0;line-height:0;display:block;width:25px;height:25px;padding:0;cursor:pointer;color:transparent;border:0;outline:none;background:0 0}.slick-dots li button:hover,.slick-dots li button:focus{outline:none}.slick-dots li button:hover:before,.slick-dots li button:focus:before{opacity:1}.slick-dots li.slick-active button:before{opacity:.75;color:#000}.slider-for .slick-slide{height:400px;padding:35px 0 20px}.what-we-do .slick-slide{height:500px;padding:40px 0;display:table}@media (min-width:768px) and (max-width:991px){.slider-for .slick-slide{height:450px;padding:35px 0 20px}}@media (min-width:1600px){.slider-for .slick-slide{height:550px;padding:70px 0 20px}.what-we-do .slick-slide{height:620px;padding:40px 0}
}