Imagine the ability to speak to anyone in their native language anywhere in the world. Our translation and communications tools help make those connections possible. Using transcriptions from digital interactions, AI-enabled technologies help associates improve the quality of their communication and remove barriers for global expansion.
No need for associates to repeat themselves with accent localization enabled. The result is quicker interactions and happier customers. Support up to 20 languages with one platform.
No more barking dogs, honking cars, or background contact center noise. Our noise reduction technology removes everything but your customers’ and associates' voices.
With real-time translation, associates and customers can understand each other even if they don’t share the same language.
Save precious time with our grammar tools while ensuring that every written communication is accurate.
Smash language barriers
Deliveroo added automatic chat translation that supports interactions in more than 70 languages. AHT dropped by 20% and resolutions jumped 83%.
83% first call
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I can hear you now
With simple headsets and AI-enabled noise reduction technology, one company all but eliminated any background noise, leading to a jump in NPS and cost savings.