Topic

Time (all times are in MST)

SKO Hosts video opener

8:00am - 8:05am

Welcome: SKO Agenda and Housekeeping

8:05am - 8:10am

Highlight of the year video

8:10am - 8:15am

Big Bets for 2022

8:15am - 8:35am

Financial Overview

8:35am - 8:45am

Corporate Strategy

8:45am - 9:30am

Go-to-market

9:30am - 10:15am

BREAK

10:15am - 10:30am

Go-to-market (continued)

10:30am - 11:30am

Client Story

11:30am - 12:00pm

Digital Overview

12:00pm - 12:15pm

Partner Spotlight: Genesys

12:15pm - 12:30pm

Closing Remarks

12:30pm - 12:35pm

2021 Sales Awards Ceremony (Invite Only)

3:00pm - 5:00pm

Topic

Time (all times are in MST)

Welcome: Day 2 Agenda & Takeaways

8:00am - 8:15am

Client Story

8:15am - 8:45am

Partner Spotlight: Pega

8:45am - 9:00am

BREAK

9:00am - 9:15am

Keynote Speaker: Neil Pasricha

9:15am - 10:15am

Partner Spotlight: AWS

10:15am - 10:30am

Capability Spotlight: Growth Services

10:30am - 10:45am

Preview of Segment Breakouts + Closing Remarks

10:45am - 10:50am

BREAK

10:50am - 11:00am

Digital Breakout

11:00am - 2:00pm

Engage Breakout

11:00am - 2:00pm

Topic

Time (all times are in MST)

Agenda & Takeaways

8:00am - 8:15am

Client Story

8:15am - 8:45am

Partner Spotlight: Cisco

8:45am - 9:00am

Partner Spotlight: Microsoft

9:00am - 9:15am

EC Q&A

9:15am - 10:00am

Preview of Afternoon Agenda (Sellers only)

10:00am - 10:05am

Close the SKO (Sellers stay on)

10:05am - 10:15am

Integrated Selling Motions

10:15am - 10:45am

BREAK

10:50am - 11:00am

Vertical/Portfolio Breakouts (Engage & Digital)

11:00am - 11:45am

Vertical/Portfolio Breakouts (Engage Only)

12:00pm - 4:00pm

CGS Breakout

12:30pm - 4:00pm

Digital Breakout (all verticals)

12:00pm - 3:00pm