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January 14-16, 2019
TTEC Headquarters
Denver Tech Center Marriott
 

 

AGENDA

View the SKO agenda here - Click here to download as PDF.

mon.


JAN 14

3pm - 3:15pm

Shuttle to TTEC

3:30pm - 4pm

Check-in/Registration

4pm - 7pm

Tech Showcase and Welcome

7:15pm - 7:30pm

Shuttle to Marriott

tues.


JAN 15

7am - 7:15am

Shuttle to TTEC

7:15am - 8am

Breakfast

8am - 12:30pm

Plenary Session

12:30pm - 1:15pm

Lunch

Digital only (CTS & CSS)

1:15pm - 1:30pm

Shuttle to Marriott

1:30pm - 3pm

Digital Breakout Session

3pm - 3:15pm

Break

3:30pm - 5pm

Digital Breakout Session

Engage Only (CMS & CGS)

1:15pm - 3:15pm

Engage Breakout Session

3:15pm - 3:30pm

Break

3:30pm - 5pm

Engage Breakout Session

5:15pm - 5:40pm

Shuttle to Marriott

All Attendees

6:30pm - 9:30pm

Awards Cocktail Reception & Dinner

wed.


JAN 16

Engage CMS & CGS

7:30am - 7:45am

Shuttle to TTEC

7:45am - 8:30am

Breakfast

8:30am - 12:15pm

Engage Breakout Session

12:15pm - 1pm

Lunch

1pm - 4pm

Engage Breakout Session

4pm

Sales Kickoff Concludes

4:15pm - 4:30pm

Shuttle to Marriott

Digital CTS & CSS

7am - 8am

Breakfast

8am - 10:30am

Digital Breakout Session

10:30am - 10:45pm

Break

10:45am - 12:15pm

Digital Breakout Session

12:15pm - 1pm

Lunch

1pm - 3:30pm

Digital Breakout Session

3:30pm - 3:45pm

Break

3:45pm - 5:30pm

Digital Breakout Session

7pm - 9pm

Digital offsite event

 

PHOTOS

coming soon

PRESENTATIONS

coming soon

 
 

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
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