How to attract and empower 'organic brand ambassadors'
to market and sell your brand

When you create a memorable experience for your customers – good or bad – they tend to share it with friends, family, and other potential customers. These ‘organic brand ambassadors’ have a knack for swaying opinions and perceptions of your brand because their creditability doesn’t come from fame or fortune, but through their personal relationships.

Join us for a fun and engaging webinar featuring Keynote Speaker, CX Coach, and former Fortune 500 Executive, Dan Gingiss. He’ll share expert tips and tools to attract and empower these “unicorn customers” to market and sell for your brand in ways that is impossible for copycat competitors to imitate.

Watch and listen to this webinar to learn…

  • How to identify the types of experiences people share most often, and why
  • An easy, 5-step framework for creating ‘shareworthy’ experiences
  • The best ways to turn simple, practical, and inexpensive ideas into real-world CX success stories

Watch On-Demand Webinar


Dan Gingiss

Keynote Speaker, CX Coach, and former Fortune 500 Executive

Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience is the best sales and marketing strategy. His 20-year career included leadership positions at McDonald’s, Discover, and Humana, in the fields of marketing and customer experience.

Dan is the author of the book, Winning at Social Customer Care, a host of the Experience This! Show and a contributor toForbes. He was recently named one of the “Top 50 Customer Service Experts of the Decade.”

Dan earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management.

Darryl Kelly

VP, Marketing,
TTEC Digital



This webinar is part of our live webinar series Click here to watch on-demand webinars and to learn more about upcoming topics and dates in the live webinar series.