Every sailor, soldier, airman and their family members trust government agencies to protect and secure their information. That’s why it’s critical for agencies to ensure that their constituent data is secure from top to bottom and everywhere in between. As more government organizations move citizen services to mobile and cloud-based platforms, virtual systems and remote workforces open up security vulnerabilities. The responsibility of safeguarding citizen information requires superior omnichannel cloud contact center solutions with stringent security and reliability assurances.

Join TTEC’s Chief Information Security Officer Kip James and Vice President of Public Sector Steve Parowski where they will discuss tools and actionable strategies:

  • Learn the best ways to keep your enterprise systems, remote employees, and citizen interactions accessible, secure, and constantly connected through a crawl, walk, run approach
  • Understand the benefits of working with a partner that exceeds the Federal Security standards with FedRAMP JAB Moderate authorization and DoD Impact Level 4 Authority
  • How to create a data-driven cloud contact center business case for why and why now


Kip James

Chief Information Security Officer

Stephen Parowski

TTEC Group Vice President Public Sector


Watch the On-Demand Webinar