On-Demand Webinar

Every Employee Deserves an AI Assist

Blend humanity and technology to deliver exceptional customer experiences.

AI and automation aren’t just for customers. The new frontier of the technology is in empowering and enabling front-line contact center associates to deliver exceptional customer experiences. Innovative companies are using automation and AI-enabled technology to get their associates energized and prepared to provide great interactions at the right moment.

Join TTEC Digital’s Ryan Swanger and CCW Principal Analyst Brian Cantor for a discussion on how to leverage AI and automation to empower associates to be at their best.

Watch this webinar on-demand to learn:

  • How to turn “dumb bots” into Intelligent Virtual Assistants
  • How to apply AI-enabled virtual assistants for quicker training and better customer engagements
  • What it takes to power AI in your contact center
  • Case studies from leading companies around the globe
Access the Webinar

Featured Speakers


Ryan Swanger


Group Vice President,
TTEC Digital

Brian Cantor


Principal Analyst
& Digital Director, CCW


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