9197 South Peoria Street
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80112-5833
Phone for general inquiries
US: +1.800.835.3832
INT: +1.303.397.8100
Phone for services information
US: +1.877.206.8119
INT: +1.480.389.1436
Webinar
Real Time Learning
How to improve employee performance in contact centers with real-time learning and data
Join us for a look into how Contact Centers can improve employee performance using personalized and real-time data.
This webinar features Lamont Exeter, Vice President and Partner, Global Innovation at TTEC.
During this session, we'll cover:
- How real-time learning is replacing traditional training programs
- Why professionals need to change to meet the demand of customer service
- How personalized data can shape coaching moments and more!
For more information on learning in real-time read Lamont's Customer Strategist article, All I Need to Know I Learned in Real Time.
WATCH THE WEBINAR
Featured Speakers
Lamont Exeter
vice president learning & performance ttec digital
