×
 

Unlock Customer Insights Hidden in Plain Sight

 
 

Fewer than 10 percent of companies have a 360-degree view of their customers, and only about 5 percent are able to use this view to systemically grow their businesses, according to Gartner.

Chances are, you’re not optimizing the customer insights living in your contact center and beyond.

We’ll explain how business users can combine existing data from multiple sources and start applying customer insights to deliver personalized and engaging customer experiences and operational objectives.

Read this eBook to learn:

 
  • How the Humanify Insights Platform (HIP) unlocks customer insights
  • Why the contact center is a customer data treasure chest
  • How to make proactive predictions and spot early warning signs of churn
  • How a company gained insights about 70 million current and past customers
  • How to optimize customer interactions, and more
 

Yes, I want the eBook

 

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies
Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle
TTEC Announces Third Quarter 2018 Financial Results
latest news
latest news