Quadrant Report

TTEC has been named a market leader

Download the Quadrant Report now!


TTEC has been named a market leader in the ISG Provider Lens™ Contact Center Customer Experience Services Quadrant Report. This report evaluates contact center service providers on their ability to support the entire customer experience journey, from basic service requests to higher-level engagement and personalization techniques.

According to the report, “The ‘Leaders’ among the vendors/ providers have a highly attractive product and service offering and a very strong market and competitive position; they fulfill all requirements for successful market cultivation. They can be regarded as opinion leaders, providing strategic impulses to the market. They also ensure innovative strength and stability."


    Yes, I want the Report




    9197 South Peoria Street
    Englewood, CO, U.S.A

    Phone for general inquiries

    US: +1.800.835.3832
    INT: +1.303.397.8100

    Phone for services information

    US: +1.877.206.8119
    INT: +1.480.389.1436

    Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies
    Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle
    TTEC Announces Third Quarter 2018 Financial Results
    latest news
    latest news