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Most insurers ramp up their member support operations during open enrollment. Then, once it’s all over, they quickly scale back.
But, what if we told you that maintaining a robust, year-round support team could actually help you save costs and boost member loyalty?
Download this eBook to discover:
All the benefits associated with a year-round support model
Six tips for engaging members throughout the entire year
How to determine if a year-round model makes sense for your organization
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