Always On Member Experiences
Most insurers ramp up their member support operations during open enrollment. Then, once it’s all over, they quickly scale back.
But, what if we told you that maintaining a robust, year-round support team could actually help you save costs and boost member loyalty?
Download this eBook to discover:
All the benefits associated with a year-round support model
Six tips for engaging members throughout the entire year
How to determine if a year-round model makes sense for your organization
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