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CX Strategy When you have a great customer experience you know it. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 
CX Technology Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences. 
CX Outsourcing The power of big with the agility of small. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. 
Iain Banks, Regional VP, International Markets, speaks with Guy Clapperton, Editor at Intelligent Sourcing Magazine about the current
digital transformation and how TTEC finds the balance between technology and human interactions to enhance customer experience.
Interview Part 1 |
Interview Part 2 |
Interview Part 3