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CX Strategy When you have a great customer experience you know it. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 
CX Technology Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences. 
CX Outsourcing The power of big with the agility of small. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. 
Iain Banks, Regional VP, International Markets, speaks with Guy Clapperton, Editor at Intelligent Sourcing Magazine about
debunking myths about outsourcing and the importance of providing end to end customer experience and digital transformation.
Interview Part 1
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Interview Part 2
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Interview Part 3