Your employees are your best asset and could be your most important marketing tool. Jeanniey Mullen, global CMO of professional services firm Mercer, details how to leverage employee passion and creativity through “people marketing” to inspire customers and one another. She and Jeff Marcoux also discuss the role of CX in the gig economy.
The CX Pod
Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.