×

You probably think this podcast is about you, don't you? Well, you’re right. This is a customer experience podcast hosted by Jeff Marcoux and Elizabeth Glagowski of the Customer Strategist Journal.

Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.

Podcast Embed Code: 

How do you measure CX success?

September 6, 2018
Body: 

What does customer experience success look like, how do you measure it, and why is it so darn hard? Those are some of the questions we posed to customer experience experts Kevin Shields, vice president of employer services at ADP, and Tim Keefe, and strategy consulting partner at TTEC. What they have to say may surprise you.

Music credits: Siesta by Jahzzar; Something Elated by Broke for Free

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies
Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle
TTEC Announces Third Quarter 2018 Financial Results
latest news
latest news