Volume 9 | Issue 3 | 2017 Table of Contents
In this issue:
Are Augmented Reality Sales Tools Ready for Prime Time?
Augmented reality (AR)— technology that superimposes a computer-generated image over a user’s view of the real world—could potentially transform... more »
4 CX Metrics That Reveal a More Complete Customer Picture
According to Forrester’s CX index, 73 percent of companies say improving customer experience (CX) is a priority, but only 1 percent actually deliver an... more »