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Why the Employee Matters to Customer Centricity

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Your employees are the brand personified, and it’s critical that they have the skills to embody what you want your brand to represent. Lamont Exeter, Vice President, Learning & Performance, discusses how tools such as simulated learning and social learning can help develop employees and connect them to a company’s overall customer strategy and brand position.

  

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More than 30 Charitable Organizations Across the Globe Supported by 2018 Grant Awards from TTEC
Education-focused foundation grants awards based on employees' requests for their community
Five Days, Five Ways to Give Back - TTEC Employees Contribute 260 Hours of Outreach During Inaugural Community Service Week
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