Strategic Approach to Customer Engagement

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Customers want to engage with brands on their own terms. But, without the right strategy in place, optimizing the value of individual customer relationships can be difficult. In this video, Ron Wince, President and General Manager, Peppers & Rogers Group, TTEC, outlines the challenges that many organizations face, and provides tips for implementing successful customer engagement strategies to help strengthen your organization.




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INT: +1.303.397.8100

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More than 30 Charitable Organizations Across the Globe Supported by 2018 Grant Awards from TTEC
Education-focused foundation grants awards based on employees' requests for their community
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