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Companies are putting digital transformation into hyperdrive, as technologies around machine learning, AI, and automation became a necessary connection to a transformed world. What lessons do we...

The best of robotics brings out the best in people, especially in customer service, where automation is an integral part freeing agent for meaningful work. Applying automation tools, like RPA and...

Today’s customers are fast. The rise of messaging apps and smart phones have enabled them to reach whomever they want, wherever they want, whenever they want. That’s why your contact...