Our Blog
Zyreen Hammar J. Pacifico, Senior Research Analyst, Marketing Analytics, Global Market Research
Articles by this author
5 Ways to be Smart about Hyper-personalization
Continue Reading...
November 1, 2019
To bring out the “advocate” in every customer is like finding a needle in a haystack. You know that it’s there, but it would take an incredible amount of time trying to discover...
5 Trends That Are Transforming the CX Landscape
Continue Reading...
August 20, 2019
Efforts to understand and improve the customer experience have evolved from a niche strategy into a key differentiator for companies worldwide. Companies are making strides in analyzing the...