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Service Desk Innovation Takes a Lesson from Consumers

The workforce is changing, and the end-user experience must change with it. Consumer trends are shaping how companies interact with their customers, and by extension, how companies interact with...

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Yes, You Can Fix Culture

Company culture is what your employees do when no one’s looking. It’s the fabric that weaves together how your company operates, and influences how a firm projects itself both...

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Global CX Leader TTEC to Open New Humanify™ Customer Engagement Center in Gwinnett County, Georgia
500 new customer care and omnichannel interaction management associate positions will support local economy
Customer Engagement Leader TTEC Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture and Meet Compliance Requirements
HITRUST CSF Certification validates TTEC's commitment to meeting key regulations and protecting sensitive information
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