The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

April 2018

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, "The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.

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2018 Event Calendar

Customer Experience Leader TTEC Hiring 8,000 Associates Across 22 Humanify™ Customer Engagement Centers in the US

Company to host National Kickoff to Summer Job Fair on June 26, 9:00am - 3:00pm

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TTEC Opens its Las Vegas Center and Innovation Lab to Customer Contact Week (CCW) Attendees

Company to showcase its leading edge digital, omnichannel and insights solutions combined with its best-in-class operations and award-winning training approaches

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