The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

April 2018

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.

Read the article on the Intelligent Sourcing Website

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Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies

Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle

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TTEC Announces Third Quarter 2018 Financial Results

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