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Customer Strategist Journal
A New Age in Learning and Development
Strategy Guides and eBooks
Get Smart About Employee Emotions
Podcast Episode
Are You Taking Employees for Granted?
Client Story
Automotive
Expert Associates Pave a Path to Better Results
Retail and eCommerce
Sweet Success
“People Marketing” Strategies for the 21st Century Customer
Technology
Easing Tax Season Stress
Voices From the Customer Front Lines
Blog
Work ‘Besties’ Are Smart Business
Know Your Role
Unlock Employee Potential with Data-driven Insight
Connect the Workplace with the Customer Experience
“Flat” Can Be Good for Business
Three Simple Drivers of Employee Engagement
White Paper
Travel and Hospitality
7 Ways to Improve Travel Experiences Through Empathy
Using Scripts to Get the Right Take on Your Customer Experience