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Client Story
Retail Banking
Employee Engagement = Customer Satisfaction
Blog
Three Steps to Closing the Gaps in Sales Performance
Retail and eCommerce
In Need of Seasonal Employees? Hire Brand Advocates
What Is MOM ? (the Mother of all Models) And What Does it Do?
Customer Strategist Journal
Providers
Innovation Labs Emphasize the Evolution of Engagement
Meet the Resilient Corporation
Secure the Building Blocks of Exceptional Customer Experience
Modern Marketers Take on Big Data
Five Steps Toward a Sound Data Segmentation Strategy
Mapping the Social Fabric of an Organization
Good Enough Isn’t: Using the Moneyball Approach to Develop an All-Star Team!
Media
Social Media Company Uses Data to Accelerate Sales
The Untapped Potential of Unstructured Data
Communication
Helping a Communication Leader Up Sales and Boost Net Promoter Score™
Five Keys to Set the Stage for New Customer Acquisition
Sifting Through All the Big Hype About Big Data