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Customer Strategist Journal
5 Customer Analytics Benefits for senior management to optimize enterprisewide
Client Story
Providers
Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions
Technology
Stronger Engagement = More Online Payments
Communication
Telkom South Africa Creates a Roadmap for Long-Term Success
Retail and eCommerce
Unknown Costs Can Be…Costly
Hypergrowth and Startups
Wireless Sales See 45% Lift, to the Tune of $1.5 Billion
Blog
The Biggest Trends to Dominate the CX Landscape in 2015
World: Americas
Marketing Analytics Drive Costs Down 60%
Insurance
Less Growing Pains, More Gains
Complex Support, Without the Complexity
Retail Banking
Building a Better Bank Branch Around Customers
Automotive
Automobile Marketing with No Blind Spots
Analytics Focus Boosts Revenue and Customer Insight
A Clear Path to Customer Centricity
56 companies, 19 countries = Millions in Travel Savings
From Concept to Reality: A Glimpse at Your Automotive Experience in 2020