Resources

Retailers: Combat fraud this holiday season (and beyond) with machine learning

3 ways retailers can spread CX cheer this holiday season

Improve financial services CX in 2024 by understanding customers better

Reach for the CMS Star Ratings

6 ways retailers can convert returns into revenue

For AI to succeed, keep humans in the loop

The key to better gaming CX? It’s in your data

How to rock enroll: TTEC Healthcare CX Series plots path to signup success

People power AI for speedier insurance claims processing

Achieve smarter AI with better data annotation

Annotation reduces process time from 7 minutes to 1

98% model accuracy through annotation

Optimize Associate Coaching with Speech Analytics

To get the most out of AI, invest in high-quality data annotation

Fun, fans, and customer focus disrupt luxury retail

Policy annotation flags issues easier