Resources

The key to better gaming CX? It’s in your data

How to rock enroll: TTEC Healthcare CX Series plots path to signup success

People power AI for speedier insurance claims processing

Achieve smarter AI with better data annotation

Annotation reduces process time from 7 minutes to 1

98% model accuracy through annotation

Optimize Associate Coaching with Speech Analytics

To get the most out of AI, invest in high-quality data annotation

Fun, fans, and customer focus disrupt luxury retail

Policy annotation flags issues easier

Unlock customer value by acting on true intent in the retail industry

New hire training catapults NPS at healthcare company

Insights from speech analytics help grow monthly sales by 65%

Contact Center Automation: Tools and Trends for the Decade Ahead

CEI market study on customer intelligence and analytics, featuring TTEC

Stay ahead of Medicaid redetermination-related volume surges with a strong member activation or outreach strategy