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Blog
Retail and eCommerce
Retailers: Combat fraud this holiday season (and beyond) with machine learning
3 ways retailers can spread CX cheer this holiday season
Retail Banking
Improve financial services CX in 2024 by understanding customers better
Strategy Guides and Trends Reports
Payers
Reach for the CMS Star Ratings
6 ways retailers can convert returns into revenue
Customer Strategist Journal
For AI to succeed, keep humans in the loop
The key to better gaming CX? It’s in your data
How to rock enroll: TTEC Healthcare CX Series plots path to signup success
Client Story
Insurance
People power AI for speedier insurance claims processing
Tips and Takeaways
Achieve smarter AI with better data annotation
Annotation reduces process time from 7 minutes to 1
98% model accuracy through annotation
Demos and Videos
Optimize Associate Coaching with Speech Analytics
To get the most out of AI, invest in high-quality data annotation
Fun, fans, and customer focus disrupt luxury retail
Travel and Hospitality
Policy annotation flags issues easier