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Blog
Retail and eCommerce
The key to better gaming CX? It’s in your data
Payers
How to rock enroll: TTEC Healthcare CX Series plots path to signup success
Client Story
Insurance
People power AI for speedier insurance claims processing
Tips and Takeaways
Achieve smarter AI with better data annotation
Annotation reduces process time from 7 minutes to 1
98% model accuracy through annotation
Demos and Videos
Optimize Associate Coaching with Speech Analytics
To get the most out of AI, invest in high-quality data annotation
Customer Strategist Journal
Fun, fans, and customer focus disrupt luxury retail
Travel and Hospitality
Policy annotation flags issues easier
Data Sheet
Unlock customer value by acting on true intent in the retail industry
New hire training catapults NPS at healthcare company
Insights from speech analytics help grow monthly sales by 65%
Contact Center Automation: Tools and Trends for the Decade Ahead
Strategy Guides and Trends Reports
CEI market study on customer intelligence and analytics, featuring TTEC
Stay ahead of Medicaid redetermination-related volume surges with a strong member activation or outreach strategy