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Customer Strategist Journal
9 Leadership Behaviors That Drive Customer Loyalty
Blog
Five Ways to Get the Most from Your Sales Chat Efforts
Payers
Five Ways to Turbocharge a New Healthcare Contact Center
Media
Two Data-Driven New Year’s Resolutions for Digital Entertainment Providers
Six Steps to Achieving Personalized Chat Interactions
Five Ways to Build Effective B2B Sales Teams
Four Traits of Customer-Centric Leaders
Client Story
Providers
Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions
Small Business, Meet Global Social Media Marketing
Hypergrowth and Startups
Wireless Sales See 45% Lift, to the Tune of $1.5 Billion
Media Disruption Leads to Customer Satisfaction, Sales Improvement
Technology
From “Poor Lead Quality” to 221% Growth
Communication
Four Weeks, Three New Sales Channels
Automotive
Automobile Marketing with No Blind Spots
56 companies, 19 countries = Millions in Travel Savings
World: Americas
Not Winning Business? Try Winning Hearts.