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Client Story
Travel and Hospitality
Savvy Multilingual Customer Support Translates into Happy Travelers
Strategy Guides and eBooks
Understanding the Customer Journey Every Step of the Way
Knowledge Base Innovation Takes Customer Support to New Heights
Travel Offshore, Beat NPS Goals
Blog
Rewrite the Rules of Travel and Hospitality
4 New Rules of Travel: Modernize travel and hospitality for today’s customer
Automotive
Human Touch + Data-driven Insights = Successful SMB Growth
Airline loyalty member satisfaction takes off
Sky’s the Limit
All Aboard
Customer Strategist Journal
Culture Shock
Transform Travel Experiences with Empathy
White Paper
7 Ways to Improve Travel Experiences Through Empathy
Destination: Customer Experience Excellence
Retail and eCommerce
Employees Make Your Brand Promise Count
Become Your Own Uber