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Blog
Retail and eCommerce
Every retailer can offer personalized CX that feels high-end (here's how)
5 ways retailers can tap into the power of Gen Z shoppers
Customer Strategist Journal
Fun, fans, and customer focus disrupt luxury retail
Retailers look to the future, and see opportunities
Seen and heard at NRF: Retailers eye opportunities in 2023, even amid uncertainty
Data Sheet
Unlock customer value by acting on true intent in the retail industry
Retail CX trends for 2023: Messaging and self-service should be top priorities
Data offers glimpses into the future that can help restaurants today
Client Story
Scoring better resolution rates with a deep dive into the customer journey
5 things retailers should consider when it comes to nearshoring
Tips and Takeaways
Elevate your customer experience while driving down your overhead
Excerpt: 3 ways retailers are combatting holiday season challenges this summer
Steer through the headwinds in the retail industry
3 ways retailers are combatting holiday season challenges this summer
Podcast Episode
What it takes to create a winning retail experience
5 ways to win the war for retail talent with remote work