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Retail and eCommerce
3 benefits a great nearshore experience brings to retailers
Demos and Videos
Seen & Heard at NRF
Customer Strategist Journal
NRF 2024: For retailers, AI moves from hype to the real world
Upselling in the contact center? Make it part of your retail strategy
Why aren’t more retailers using chatbots?
Client Story
Intelligent automation reduces call transfers by 98%
Retailers: Combat fraud this holiday season (and beyond) with machine learning
Retailers: Balance AI with a human touch for CX success in 2024
3 ways retailers can spread CX cheer this holiday season
6 ways retailers can convert returns into revenue
Proactive partnership boosts CSAT at fast-growing startup
5 ways retailers can improve customer experience with AI
3 ways to compete with big-box retail through better CX
The key to better gaming CX? It’s in your data
How retailers can convert journey mapping into revenue
Back-office streamlining speeds up retailer’s hiring process