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Customer Strategist Journal
Automotive
GM Goes All In on Connected Vehicles
Blog
Four Customer Experience Challenges for Connected, Driverless Cars
Four Ways to Handle Recalls More Effectively
The Connected Car Starts With the Connected Customer
Ten Things to Ask Yourself About Automotive Customer Experience Technology
Client Story
Social Learning Technology Drives Faster Results
Simulated Learning Accelerates Great Service
Higher Satisfaction and a $50 Million Increase
Automobile Marketing with No Blind Spots
From Concept to Reality: A Glimpse at Your Automotive Experience in 2020
BMW Drives the Dealer Experience Forward
Driving Lease Loyalty
Four New Ways for Auto Dealers to Reach Audiences
Innovation Drives Customer Experiences
Powering the Automotive Customer Experience
Hyundai Makes Smart Cars Smarter