The TTEC Humanify® DEIA+ BOT

Get comfortable with
the uncomfortable

Is your company prepared to support diversity and inclusion? 
Our AI-powered BOT provides employees with the ability  
to practice conversations about sensitive social topics 
with an artificial intelligent “human”.

Watch Demo ⋙


Increase the value in your diversity investment

The Humanify® DEIA+ BOT is designed to complement existing instructor-led, digital, blended, or workshop training, increasing
organizations seeking interactive content directly aligned to behaviors that result in successful diversity-related conversations.


The Power of Difference

This course educates learners about the types of discrimination that diverse groups experience, to inspire learners to cultivate a work environment where differences are welcomed, valued, and respected.

with Macro Impact

This course examines what microaggressions are, the different types of microaggressions, and their impact on the workplace.

Inclusion & Allyship:
Be the Change

This course discusses the intentional actions that help create an inclusive work environment. It also emphasizes the concept of allyship and teaches what it means to be a bystander, ally, and advocate.

Unconscious Bias:
From Awareness to Action

This course explores how unconscious biases can impact the work environment and how unconscious biases are formed. Strategies presented to learners help them identify and combat unconscious biases at work.

Cultural Competence:
Seeing Through a Different Lens

This course spotlights the concept of cultural competence, cultural differences, and the notion of "privilege" along the Intercultural Development Continuum.


How it works

Our Humanify® DEIA+ BOT leverages the latest artificial intelligence, machine learning, and data
analytics to provide employees the ability to practice difficult conversations with an AI "human"


Fosters real-world simulated
conversations around difficult
and uncomfortable conversations
in the workplace

Provides instant, objective
feedback based on renowned
best practices to create
impactful conversations


Releases the pressure on
resources who are coping
with increased demand for
support on sensitive topics

Achieves workforce employee
development with engaging,
interactive practice,
feedback, and coaching


Download Data Sheet ⋙


The diversity difference



Companies that have more diverse management teams have 19% higher revenue.

Source: Boston Consulting Group (BCG)


Diverse teams outperformed individual decision-makers up to 87% of the time when making business decisions.

Source: Cloverpop


Racially and ethnically diverse companies outperform industry norms by 35%.

Source: McKinsey


Inclusive companies are 1.7 times more likely to be innovation leaders in their market.

Source: Josh Bersin research


Of job seekers said a diverse workforce is important when considering job offers.

Source: Glassdoor

Our AI-powered training covers a wide range of diversity and inclusion topics


Book a
demo today

Employees need to get comfortable with having uncomfortable conversations. That's why our diversity and training experts have created the Humanify® DEIA+ BOT. Request a full demo now.