TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada
VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada.
This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across
Amazon Connect provides omnichannel cloud contact center technology which is designed to allow clients to enable personal, dynamic, and natural business interactions with flexibility, at reduced costs and increased speed compared to on-premises technology.
VoiceFoundry is an industry leader in deploying Amazon Connect and other AWS services that focus on creating intelligent interactions across all engagement channels. VoiceFoundry is uniquely focused on helping large enterprise clients improve customer engagement while maximizing the benefits of AWS at scale.
"VoiceFoundry has been helping AWS customers move and operationalize their contact centers in the cloud since Amazon Connect launched in 2017," said
Among the first utilizing this service in
"It's a priority for us to have platforms that support our teams with innovative features, enabling us to continually enhance our offerings to advisors and investors while also achieving efficiencies," said
Canadian corporations are prioritizing digital expansion to improve customer experiences and efficiencies and this work fuels opportunity within the
- Get to know how TTEC Digital can transform customer experiences.
- Learn more about VoiceFoundry.
- Discover Amazon Connect for cloud contact center solutions
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