TeleTech Welcomes Anthony (Tony) Tsai as New Chief Information and Innovation Officer
Proven Customer Experience Leader to Drive Growth and Innovation with Technology Differentiation
"In the omnichannel environment, there is no longer a clear line between the virtual and physical world. Whether a customer is browsing in a brick and mortar retail store, or shopping on a mobile app, or doing both at the same time, customers expect continuity and simplicity," explained
Prior to joining
"With his deep Consumer Packaged Goods background, Tony brings a true understanding of the customer mindset and the role technology plays in building engaging interactions and lasting relationships. We are thrilled to have him on board and look forward to introducing him to our clients across the globe," Tuchman concluded.
The Chief Information and Innovation Officer will be responsible for design and delivery of all technology, information systems and shared technology services at