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Technology and Consulting Leaders to Present Customer Engagement Best Practices
To register for the conference and pre-conference workshop, please visit https://www.callcenterweek.com/
The three-hour pre-conference workshop, Create Incredible Experiences that Deepen Customer Engagement and Drive Hyper Growth (Workshop K), focuses on the impact of mobility and digitalization in the customer experience and how it changes the ways in which customers connect with companies.
Attendees will learn how to orchestrate every interaction, across all channels, to create an experience that keeps customers satisfied and coming back for more during this interactive workshop, featuring:
"As the world becomes increasingly more digital and hyper-connected, consumers expect seamless experiences delivered on their terms," said
The workshop will be full of high-level thought leadership, forward thinking approaches and real-world experiences by experts and clients. Interactive activities will make this workshop an experience conference attendees won't want to miss.