TeleTech Announces April 2017 Edition of Dialogue eNewsletter Featuring Perspectives on Transformational Leadership
Learn why the most successful leaders focus on customer engagement and employee empowerment
"Everyone -- employees, customers, stakeholders -- seeks experiences that deliver on the promises made by a brand," explained
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The issue includes:
- A close look at the winning characteristics of these 12 customer-centric leaders.
- An overview of 6 ways leaders can transform their customer service organizations.
- A video showing how Godiva empowered its in-store managers to deliver exceptional service.
- An infographic that shows the roles partners play in building confidence in a brand's CX.
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe.