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TeleTech's eNewsletter Explores How Key Service Improvements Can Keep Customers Happy and Spending
In order to keep customers happy and spending, companies need to evaluate the performance of their service organizations, and then implement any necessary improvements. Successfully identifying which enhancements will yield the strongest ROI can be tricky – especially when companies are faced with rising customer expectations and an abundance of new technologies.
The June issue includes:
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe.