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DENVER, Dec. 3, 2014 – / PR Newswire / — TeleTech Holdings, Inc. (NASDAQ: TeleTech), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, today released The Technology of Us, a collection of essays and interviews with leading authors and thinkers about technology’s potential to reshape our businesses and lives in the years to come. The e-book is available now online at www.thetechnologyofus.com and downloadable on all major devices and platforms.
To view the multimedia assets associated with this release, please click here.
“We believe the most important value for business in this emerging era is empathy. Put simply, successful organizations must see the world through the eyes of every customer who interacts with their brand. Only then can they harness the potential of technology to personalize every interaction and create a truly human experience — one that anticipates their customers’ needs, respects their time, appreciates their efforts and values their individuality,” explained Ken Tuchman, chief executive officer of TeleTech. “With The Technology of Us, we hope to inspire new perspectives for business leaders to thrive in this new world.”
The Technology of Us explores an emerging reality where technology allows businesses, organizations and people to connect more profoundly, as well as a future where technology becomes an extension of our humanity in new and surprising ways. The e-book explores these ideas through a collection of essays, interviews and multimedia from Ken Tuchman as well as the following leaders and thinkers:
The Technology of Us is available online at thetechnologyofus.com, or can be downloaded for Kindle, iBooks and Nook.
TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience solutions. The Company offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTech’s 42,000 employees speaking over 50 languages in over 80 countries deliver results for Global 1000 clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the Company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit teletech.com.