How to Get and Keep Customers in the Digital Age
Learn How to Use Data to Acquire New Customers and Deepen Relationships with Existing Ones
In order for companies to ensure that they are effectively leveraging customer data to reach their business goals, leaders from across functions – including sales, marketing, and technology – need to work together, with digital data at the center. Only then will they realize all the benefits associated with their digital initiatives.
The July issue includes:
- A look at how brands can optimize their data-driven customer acquisition and retention initiatives.
- A link to a webpage where customers can tell their best customer experience stories.
- An overview of five customer experience metrics business leaders should track.
- An infographic that shows how corporate culture impacts customers, employees, and the bottom line.
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe.