×
 

Innovation Days

Innovation Days are value-add knowledge sessions where we provide Conference-Level access to state- of-the-market innovations relevant to each client and its industry. Our industry leaders, along with external analysts and innovators, will conduct a session periodically. Together with account leadership, a specific set of topics are determined that are most relevant to the strategies and future vision of the client

SELECT A TOPIC


 

Enterprise breakthrough strategies for customer lifecycle optimization

State of CX and emerging capabilities delivering innovative topline and bottom line growth

The myths and significant opportunities of AI & Bots via effective data, knowledge management and learning strategies

Platform prioritizations for shift to Omni and securing data across partnerships in a data-driven experience world

Automation and machine learning across the service spectrum

Reducing associate churn via cognitive learning, supervisor insights and gamification that sticks

 

Yes! I am interested in scheduling an Innovation Day

 

MEET OUR EXPERTS


 

Nick Cerise

Chief Marketing Officer

 

Chandra Venkataramani

Chief Information Officer

 
 

Steve Pollema

Executive Vice President, TTEC Digital

 

Barbara Wingle

Executive Director, Strategic Marketing and Advanced Analytics

 
 

Ramesh Rajagopalan

Executive Director, Consulting

 

Paul Ignasinski

Senior Vice President, TTEC Digital

 
 

Ryan Swanger

Group VP, TTEC digital

 

Jeff Marcoux

Vice President, Product Marketing
 
 

Kaushal Mehta

Vice President & General Manager, India

 

Lamont Exeter

Partner, Learning and Development

 
 

Katherine Kress

Partner, Digital Strategy