9197 South Peoria Street
Englewood, CO, U.S.A
Phone for general inquiries
Phone for services information
Humanify Connect delivers seamless omnichannel interactions with advanced service features that give your customers the convenience and personalization they expect, and your agents the tools they need for success.
Humanify Connect is a highly scalable, all-in-one cloud solution natively designed for omnichannel interactions by supporting a single view of the customer. It is easy to use, has simplified deployment and gives you the agility to migrate to new channels on your timetable and according to your business needs. We are ready when you are ready!
You can also take your service to the next level bringing extra value with integrated technologies that enable your business to truly stand-out and lead the market in customer engagement, like customer journey orchestration, Bots/Automation and TTEC’s Humanify Insights Platform enabling deeper data insights for greater business impact.
We empower you to meet the needs of today’s high-expectation customers and prepare for the customer of tomorrow.
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Responsive associate desktop
Controls on a single desktop to manage all interaction types
Included softphone/videophone component plug-in
Powerful supervisor tools
Blended omnichannel routing
Built-in Quality Management
Bots and Artificial Intelligence
Support for Social Messenger Apps
Compliance and Security